Established in 2008, with ISO 13485, CE, RoHS and PSE certifications, DEDAKJ always focus on the healthy concept to provide oxygen concentrator, medical nebulizer, thermometer, fingertip pulse oximeter, bl All of our products are supported by the return policy except the accessories and the used products. Before you apply to return or refund, please read our Return&Refund policy to confirm that yo
ur order is supported to be returned. Your satisfaction is our top priority, please read our return and refund policy:
Our website does not support refunds of one-time products
There should be no artificially damaged if you request a return&refund. When you are ready to sign for the package, and founding that the package is broken. and contact us, then please refuse the package. All parts and accessories must be in the original package and no item is missing. Returning or Replacing can be processed within 30 days after receiving your product. If you request a return caused by a product defect, please contact us. We will replace the new product or process the refund for you. Shipping fees are non-refundable and the cost of return shipping is the responsibility of the customer. Free shipping order will be deducted the original shipping fee upon the refund. The return shipping fee need to be paid by yourself.