
18/09/2025
: Call quality and call drop challenges have been resolved for inbound and outbound calls across DHA Europe, reported on Monday, September 22, 2025, at 1800 CET.
MEDDAC Bavaria is experiencing an ongoing issue affecting inbound commercial calls (landline/mobile) to our appointment lines, reported on Wednesday, September 17, 2025, at 10:28 CET.
Callers may experience difficulty hearing call agents, low call quality, or dropped calls; however, this issue does NOT impact MHS GENESIS, on-net calling (590-###x to 590-###x), off-net DSN (590-###x to 569-###x), or outbound 99-dialing (commercial).
Bavaria Information Management Division is working with subject matter experts to resolve this issue across all MEDDAC Bavaria sites, and we will provide updates as they become available. We appreciate your patience.
U.S. Army Health Clinic Stuttgart U.S. Army Health Clinic Hohenfels U.S. Army Health Clinic Grafenwoehr U.S. Army Health Clinic Vilseck U.S. Army Health Clinic Ansbach