What are the opening hours?

Monday 9am - 11:45pm Tuesday 9am - 11:45pm Wednesday 9am - 11:45pm Thursday 9am - 11:45pm Friday 9am - 11:45pm Sunday 9am - 6pm

Centro

Centro is a diversified technology solutions provider. Centro is a diversified global business and technology consulting leader.

Our dynamic set of integrated technology solutions empowers your business to take advantage of digital opportunities through process orchestration and security enablement. We empower organizations to achieve their goals by focusing on data intelligence, digital solutions, customer experience, and Healthcare services. We build lasting relationships with our clients by delivering customized solutions that provide tangible results. The company's headquarters are based out of Winchester, VA; however, its reach now extends across the U.S. and worldwide to Egypt, the Philippines, UAE, and Saudi Arabia.

11/08/2025

EdTech providers face increasing demand for responsive learner support, reliable content management, and consistent onboarding.

As platforms scale across regions and time zones, internal teams often struggle to maintain service quality while managing growth.

Centro delivers scalable support tailored for digital education providers.
We handle learner onboarding, technical troubleshooting, course administration, and live chat services.

Our teams are trained to reflect your brand voice and workflow structure, ensuring a seamless experience for users as your platform expands.

08/08/2025

At Centro, we believe great teamwork is built on more than just shared goals. During our Bestie morning, we changed keyboards for game boards, sharing laughter, friendly challenges, and genuine connection.

Stepping away from routine allowed us to enjoy each other’s company and strengthen the bonds that make us stronger as a team.

05/08/2025

As your brand gains momentum, the demands on your support team increase.

More orders lead to more inquiries, more returns, and more pressure to maintain a seamless customer experience.

When internal resources are stretched, service quality can start to decline.

Centro helps you stay ahead. Our trained support teams manage order tracking, shipping issues, product questions, returns, and post-purchase engagement.

Every interaction is handled with care and consistency to match your brand’s standards.

Whether you're facing seasonal spikes or planning for long-term growth, we give your customers the attention they expect and your team the capacity it needs.

Read our latest blog to see how smart outsourcing helps brands scale support without sacrificing quality: https://centrocdx.com/under-the-hood-of-consumer-first-brands-how-bpo-powers-growth-with-invisible-strength/

04/08/2025

We're incredibly proud to announce our recent collaboration with the Egyptian Red Crescent as a part of our Corporate Social Responsibility initiative. 🛡️

Led by certified EMTs from the Egyptian Red Crescent, Centroees underwent a comprehensive life-saving training where they learned the necessary skills to deliver critical first aid, CPR, and use an Automated External Defibrillator (AED) during emergencies.

At Centro, we are always delighted to contribute to the community, working towards a safer and more resilient future for all Centroees. ❤️‍🩹

03/08/2025

Clinics spend as much time on administrative tasks, prior authorizations, and claim management as they do on patient care, fueling burnout and disrupting clinical workflows.

Nearly half of clinical staff report feeling emotionally exhausted, largely due to documentation overload and billing complexity

Centro’s RCM support reduces that burden.

We handle claims management, pre‑authorization, accounts receivable follow‑up, credentialing, and collections through industry‑tailored workflows backed by billing experts and RCM professionals.

The result: fewer denials, faster reimbursements, and a return to patient-first care.

Learn more at www.centrocdx.com/healthcare/

30/07/2025

Centroee of the Month – Appreciating dedication and hard work across continents!

We're thrilled to announce Mahmoud EL Mohamady, our outstanding Service Delivery Supervisor, as this month's Employee of the Month!

Mahmoud has been instrumental in ensuring client satisfaction across the US, Canada, Germany, France, and Austria, while fostering an incredibly positive and supportive work environment for our agents.

In recognition of Mahmoud’s exceptional contributions, our Executive Chairman, Hesham Farag, met with him over a coffee for a dynamic discussion, sharing critical insights and aligning strategic endeavors that will positively impact Centro's future.

Because at Centro, dedication and hard work are acknowledged and celebrated.

28/07/2025

As healthcare shifts toward remote, technology-enabled models, service providers must maintain uninterrupted engagement, rapid response times, and strict compliance with patient data handling.

Managing this internally while scaling can overwhelm even the most efficient clinical teams.

Centro delivers specialized healthcare support services that handle patient onboarding, 24/7 device-related inquiries, routine monitoring follow-ups, and emergency escalation coordination.

Our teams operate as a seamless extension of your care delivery, helping reduce clinical burden while increasing reliability and responsiveness.

Learn more at www.centrocdx.com

27/07/2025

We’re excited to welcome our new interns to Centro!

This marks the start of their learning journey, where curiosity meets opportunity, and fresh perspectives fuel growth. 🌱

At Centro, we’re all about helping people develop, and we can’t wait to see how our interns grow, learn, and make an impact.

20/07/2025

We're proud to officially kick off Centro Forge, our in-house English training program built to empower Centroees with stronger communication skills and greater confidence.

This initiative marks the beginning of a learning journey where growth, curiosity, and collaboration come together to elevate our team’s potential, all while bringing to life one of our core values: Helping People Develop.

15/07/2025

At Centro, we believe that great culture is built through consistent connection, shared values, and recognizing each other’s efforts.

During this month’s Floor Meeting, Executive Chairman Mr. Hesham Farag celebrated standout Centroees for their impact and dedication — a reminder that every effort truly matters.

Mr. Hesham also shared a touching personal story from when he first became an entrepreneur, highlighting how God’s plan unfolds in unexpected ways — a reflection that deeply resonated with our core value of putting GOD First.

Let’s continue moving forward together with purpose, unity, and excellence at the core of everything we do.

10/07/2025

Turn Customer Service Into Your Competitive Edge

When customers are browsing, buying, or asking for help, we’re there to answer.
At Centro, our retail contact center solutions keep your brand responsive, personal, and ready for anything.

Our Services Include:
Real-time order updates.
Product inquiries & upselling.
Multilingual phone, chat, & email support.
Scale up instantly for sales, launches & peak seasons.

No bots. No delays. Just trained agents who sound like your brand and care like you do.
Because in retail, service is everything.

07/07/2025

Real Estate Runs on Conversations. We Make Every Call Count.

At Centro, we power real estate growth with dedicated contact center support that keeps your pipeline full and your clients engaged.

Our Serivces Include:
Inbound & outbound call handling.
Lead qualification & follow-ups.
Appointment setting & confirmations.
24/7 multilingual agent support.
Live chat & CRM integration.

Whether it’s a first-time homebuyer or a high-value investor, we help you respond faster, nurture smarter, and close more deals — all while reducing operational costs.

Real estate moves fast. With Centro, so do you.

Address

Sîdi Gâbir

Opening Hours

Monday	9am - 11:45pm
Tuesday	9am - 11:45pm
Wednesday	9am - 11:45pm
Thursday	9am - 11:45pm
Friday	9am - 11:45pm
Sunday	9am - 6pm

Telephone

+20227729701

Website

http://www.centrocdx.com/

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