MCI Assist

Casa
España
Madrid
MCI Assist

Ofrecemos servicios de gestión y control de riesgo en el ámbito de la salud y la asistencia en viaje

With over three decades in the market, MCI Assist has excelled in providing global healthcare assistance and risk management solutions. Our tailored services range from health monitoring to travel assistance, prioritizing service excellence. We are backed by a solid reputation stemming from our medical expertise, risk understanding, and continuous product innovation. Our structure, led by Doctor P

ablo Gonzalo and Fátima Guillén, supports a medical team of over 90 professionals, the highest percentage in the industry, ensuring excellence in medical and healthcare management. At MCI Assist, our mission is to offer peace of mind to our clients by delivering top-notch healthcare solutions and impeccable risk management services worldwide.

31/07/2025

When it comes to medical repatriations, every story is a journey, and every journey is unique. At MCI Group, we believe in turning these journeys into stories of care, compassion, and clarity.

Imagine navigating the complex world of medical repatriations with a partner who starts with a simple conversation. We focus on understanding not just the medical needs but also the emotional ones. It's not just about getting from A to B; it's about ensuring every step is taken with precision and heart.

Our Team combines expertise with empathy, providing families and individuals the control they deserve during uncertain times. From healthcare professionals to travelers, knowing there's a team ready to handle delicate situations with care is a comfort like no other.

Curious about how we do it? Dive deeper into our blog post to discover the personalized approach that sets us apart:
https://f.mtr.cool/iwheymptkv

28/07/2025

Protecting Health While Traveling – International Hepatitis Day 28th of July
It is essential that travelers are adequately informed and prepared to protect their health while exploring new regions of the world.
Our medical team shared key insights on Hepatitis A prevention. Hepatitis A is caused by the hepatitis A virus (HAV), spread mainly through contaminated food or water.
🔗 Read more about Hepatitis A on our blog:
https://f.mtr.cool/jwdobkdjvs

21/07/2025

Every case begins with a conversation, and we always listen first.

At MCI Assist, we believe that compassion it’s essential. From the moment a medical emergency arises, we align our teams with empathy, urgency, and transparency to guide patients through some of life’s most vulnerable moments.

Whether it's organizing evacuations or supporting ongoing treatments, we go beyond logistics. We advocate for people, their stories, and their dignity. Because at the heart of our work is the belief that care should always feel human.

MCI Assist. Embraced by Empathy.
🔗 https://f.mtr.cool/yfostwafsa

15/07/2025

During the most recent heatwave, temperatures soared beyond 46°C in Spain and Portugal, with many other regions across Southern Europe facing unprecedented extremes.

New findings suggest human-induced climate change added up to +4°C to this event, according to scientists at Imperial College London and the London School of Hygiene & Tropical Medicine. A silent killer, this June–July heatwave is now linked to an estimated 1,500 deaths across 12 European cities, far surpassing the toll of last year’s Valencia floods.

With June 2025 recorded as the 5th hottest June in European history, understanding the impact and preparing for what’s ahead is more urgent than ever.

Our latest blog post was exploring the timeline, top impact zones, and safety tips to help manage these evolving climate threats:

🔗 https://f.mtr.cool/lhnazokltj

13/07/2025

Behind every medical case, there’s a person and we never forget that.
At MCI Assist, we don’t treat emergencies as files or numbers. We approach each situation as a human story that deserves clarity, dignity, and care.
Our medical and coordination teams examine every case individually, ensuring that no time is lost, no cost is hidden, and no detail is left behind.
From urgent repatriations to ongoing case management, our purpose is clear: to protect people and not just processes.
MCI Assist. Embraced by Empathy. Always.
🔗 mciassist.com

30/06/2025

Europe’s Heatwave Is Here – Are You Prepared?

As temperatures soar across Spain, France, Portugal, Greece, and the Balkans, staying informed could make all the difference. We've just published a detailed article on the Europe Heatwave 2025—covering where it's hitting hardest, how long it will last, and essential tips to keep you and your loved ones safe.

Plus, find out how MCI Assist stands ready 24/7 with the power, knowledge, and personalized support to help during emergencies—wherever you are.

Read the full article now: https://f.mtr.cool/cedkbsukdg

With support from our partners Medical Claims International S.L. and MCI Latam for being part of the MCI Group’s mission to deliver world-class health and travel support worldwide.

26/06/2025

When teams cross borders, so do the complexities of medical care.

Healthcare systems differ widely from country to country. Regulatory standards shift. And when urgency strikes, every delay can impact not only health, but also compliance, trust, and reputation.

That’s where MCI Assist steps in.

We simplify this complexity with coordinated, end to end medical assistance and single point oversight, ensuring your globally mobile teams receive consistent, high quality care, wherever they are.

Here’s how we bring order to international healthcare delivery:
- A rigorously vetted global network of trusted medical providers.
- Advanced platforms enabling real-time response and coordination.
- In depth regulatory expertise to ensure smooth cross-border compliance.

From emergency evacuations to complex claims management and 24/7 services, MCI Assist is the strategic partner organizations rely on for clarity, continuity, and care, anywhere in the world.

Explore how we can support your teams across borders: https://mciassist.com

24/06/2025

A medical emergency abroad isn’t just a logistical challenge, it's a race against time, a maze of regulations, and a test of trust. For organizations responsible for international travelers or expatriates, the stakes couldn’t be higher. One misstep in coordination, one delay in documentation, and outcomes hang in the balance.

This is where MCI Assist transforms uncertainty into unwavering reliability. With ISO certified processes and a global network of audited medical providers, we orchestrate seamless medical repatriations, ensuring compliance, clinical continuity, and compassionate care at every stage.

Our in house technology platform provides real time visibility, while our 24/7 multilingual teams eliminate bottlenecks, from securing air ambulances to navigating cross-border protocols.

The result? Leading insurers and multinationals rely on us not just for ex*****on, but for peace of mind. Because in critical moments, precision isn’t a luxury, it’s the standard.

24/06/2025

A medical emergency abroad isn’t just a logistical challenge, it's a race against time, a maze of regulations, and a test of trust. For organizations responsible for international travelers or expatriates, the stakes couldn’t be higher. One misstep in coordination, one delay in documentation, and outcomes hang in the balance.

This is where MCI Assist transforms uncertainty into unwavering reliability. With ISO-certified processes and a global network of audited medical providers, we orchestrate seamless medical repatriations—ensuring compliance, clinical continuity, and compassionate care at every stage. Our in-house technology platform provides real-time visibility, while our 24/7 multilingual teams eliminate bottlenecks, from securing air ambulances to navigating cross-border protocols.

The result? Leading insurers and multinationals rely on us not just for ex*****on, but for peace of mind. Because in critical moments, precision isn’t a luxury, it’s the standard.

19/06/2025

When Every Second Counts: How MCI’s Tiered Global Network Ensures Excellence—From Remote Clinics to Urban Hospitals

Imagine this: A corporate traveler collapses in a rural clinic with limited resources. A seafarer requires urgent evacuation from a cargo ship. An expat faces a complex diagnosis in a foreign healthcare system. How do you guarantee consistent, life-saving care when geography and infrastructure vary wildly?

At MCI Group, ( MCI Latam, MCI Assist and Medical Claims International S.L. ) we’ve solved this critical challenge through our intelligently tiered global provider network—a meticulously curated ecosystem of elite hospitals, audited clinics, and specialist partners spanning the Mediterranean and Latin America.
We don’t just map providers—we engineer deterministic pathways for care, backed by 30 years of data on outcomes, recovery times, and cost efficiencies.
https://f.mtr.cool/wpzmbjfczg
How does your current partner ensure geographic coverage aligns with guaranteed standards?

18/06/2025

Choosing the right global assistance provider isn’t just a logistical decision—it’s a strategic one. When your policyholders are far from home, the quality of your assistance partner directly impacts your brand and client trust.

In our latest article, we break down the 10 essential questions every insurer should ask before partnering with a global assistance provider—from digital capabilities to crisis communication protocols.

✅ Ensure your provider matches your standards, values, and client expectations.

🔗 Read the full article here: https://mcimanager.eu/how-to-pick-a-global-assistance-provider-10-questions-insurers-should-ask/

05/06/2025

Dreaming of your summer escape? ✈️🏖️

MCI Assist is making sure your adventures are backed by robust medical support! We've significantly expanded our network in popular destinations across the Mediterranean and Latin America, adding over 100 new clinics and hospitals, and boosting ambulance services.

From pre-travel teleconsultations to 24/7 coordination, we're prepared for the surge.

Learn how we ensure peace of mind and cost containment for travelers and partners alike! ✨

https://mcimanager.eu/continuous-medical-training-mci-group-strategic-commitment-to-global-clinical-excellence/

Dirección

Calle Santa Leonor 65 Parque Empresarial Avalon Edificio B, Planta 1a/derecha Madrid
Madrid
28037

Teléfono

+34913016387

Página web

https://www.mciassist.com/

Notificaciones

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