Medical Claims International S.L.

Casa
España
Madrid
Medical Claims International S.L.

MCI offers Cost Containment, Assistance Management and Administration personalized solutions

MCI was founded in Madrid, Spain in 2002 and since that time, it has been providing management and administration solutions to the travel claims sector. Nowadays, MCI has moved to new premises in order to be able to satisfy the increase of work from our existing insurers. Our main target is settling a transparent, accurate and easy to do claims management process reducing costs for all parts invol

ved in the claims sector and providing excellent service at the same time. Thanks to the close relationship existing among our company staff we are sure that we definitely have achieved our goal, although we keep on striving to improve our services. Our ability to adapt and evolve is the key to the success we have forged in an industry as competitive as the medical assistance industry. We believe our growth and increasing popularity is due to our firm belief in ourselves, our ideas, and our willingness to provide excellence in cost control. Transparency and open book approach to the cost containment process is highly valued by our partners. Flexibility and an excellent relationship with medical providers ranging from small clinics to the powerful holding companies of the largest clinics and hospitals have made us being chosen by a large number of insurers for claims management and cost containment purposes. Our high standards based on integrity and ethics have lead us to work with the most respected companies, famous in this sector for their excellent reputation. Our experienced medical team with proven sound knowledge within health care business provide accurate evaluation of treatments and negotiate important discounts with clinics. A team of doctors and critical care nurses with extensive experience is available by phone 24 hours a day. Leveraging skills obtained in the field to handle medical emergencies abroad, they are not only able to make timely, informed decisions, but also provide real empathy and care. It is this personal touch that makes all the difference, as clients feel reassured knowing that they are in the best hands. MCI is certified in ISO 9001 (Quality Management Systems), ISO 14001 (Environmental Management Systems) and ISO 27001 (Information Security Management), ensuring that the company follows the requirements, specifications and guidelines set forth to ensure that we are consistently producing services that meet the highest standards. Not only that, but our certifications also mean that our services are safe, reliable and of good quality. We have processes in place to minimize waste and error, and to increase our productivity.

05/08/2025

In global medical claims, time it’s a responsibility.

At Medical Claims International, we manage each case with urgency and precision, because we know that behind every form, there's a life in motion. Our processes are built for speed, but never at the cost of quality.

During claims processing, we manage time, data and results with care, because every detail matters and every second counts.

Medical Claims International. Precision is our promise.
🔗 www.mcimanager.com

29/07/2025

Cost Containment with a Heart

At Medical Claims International, proud member of the MCI Group, we believe cost containment is above everything else, coordinating smarter and never losing sight of the human impact.

Through medical audits, fair pricing, and tools like advance payments and mass payment management, we help clients save millions while ensuring providers are supported and patients are treated with dignity. This is cost containment with a heart:

✅ Supporting healthcare providers
✅ Ensuring fair pricing
✅ Protecting patient dignity
✅ Helping our clients save millions

Discover how we balance budgets without compromising care in our latest article:
https://mcimanager.eu/cost-containment-with-a-heart-balancing-budgets-without-compromising-care/

27/07/2025

A workspace that cares for its people is a workspace that performs at its best.

Earlier this month, on July 14th, we welcomed Vitaly to our offices for a complete ergonomic study of every workstation.

Their detailed assessment of lighting, seating, and equipment reflects our ongoing commitment to the well‑being of our team—ensuring every colleague is supported, comfortable, and ready to deliver exceptional services to our clients worldwide.

We thank Vitaly , for their expertise and partnership in making our workplace healthier and smarter!
https://f.mtr.cool/bvsrlzluvf

24/07/2025

At Medical Claims International, numbers matter, but people matter more.

We streamline complex claims and manage medical data with razor-sharp accuracy, but never lose sight of what lies beneath: the human impact.

Our promise is simple, precise processing, efficient coordination, and unwavering integrity. From documentation to final resolution, we uphold the highest standards to make every decision count.

Because in the world of international healthcare, every detail can make a difference.

Medical Claims International. Where Accuracy Meets Efficiency.
🔗 www.mcimanager.com

15/07/2025

Medical claims are not just numbers. They are decisions that impact people, outcomes, and reputations.
At Medical Claims International, we analyze, audit, and optimize processes. Our expert teams use AI-driven tools, clinical insight, and rigorous protocols to ensure that every claim is handled with absolute accuracy and zero wasted time.
No delays. No hidden costs. No margin for error.
Because in global healthcare, efficiency without precision is just guesswork.
Medical Claims International
Where Accuracy Meets Efficiency.
🔗 mcimanager.com

30/06/2025

World Nomads shares essential heatwave travel advice to help travellers stay safe under extreme temperatures

As Europe is currently baking under record-breaking 40–42 °C heatwaves, World Nomads, a leading global travel insurer and advice provider, has issued timely guidance for travellers to manage the risks of severe heat abroad.

Key tips from World Nomads:

Stay hydrated: Carry and refill a reusable water bottle frequently, especially during outdoor sightseeing, to avoid heat-related health issues.

Plan smart: Schedule strenuous or outdoor activities for cooler parts of the day. Opt for air-conditioned venues like museums or indoor attractions during peak heat.

Protect yourself: Use high-SPF sunscreen, wear light, loose clothing, and don wide-brimmed hats. Carry a damp cloth for added cooling relief.

Know your coverage: Review your World Nomads policy in advance. While extreme heat alone may not always trigger cancellation benefits, the insurance provides essential medical support and trip protection in case of heat‑related disruption.

Stay alert: Monitor local weather alerts and government advisories. Adjust your plans as needed for evolving heatwave conditions.

Recognise risks: Know the warning signs of heat exhaustion or heatstroke, dizziness, nausea, rapid heartbeat, or confusion and act promptly if symptoms appear.

Why this matters now

With summer 2025 unleashing a severe heatwave across southern Europe, impacting Spain, Italy, Greece and Portugal, heat-related travel disruptions are a growing concern for travellers and the travel insurance sector alike. World Nomads’ advice arrives at a critical time when millions of visitors are navigating these extreme conditions.

The company also warned that trips cancelled due to the heat prior to a government travel advisory may not be covered by insurance

27/06/2025

A medical emergency abroad. Rising costs. Endless bureaucracy. Sound familiar?

Imagine for a moment a critical medical emergency abroad, where your insurer is overwhelmed by bureaucracy and escalating complexity. The stakes are high: every delay puts not only health, but also trust and reputation at risk.

At MCI, we’ve been streamlining these challenges for decades. Our solutions, from claims management to expertly coordinated medical evacuations, not only manage costs, but remove the operational obstacles that slow everything down.

How do we do it?

Global provider networks that respond in real time
Intelligent clinical audit algorithms
Seamless integration of cross-border compliance

We've been cutting delays and boosting insurer efficiency for more than 30 years, proving that efficiency and empathy can, and should, go hand in hand.

Want to learn more? https://mcimanager.eu/

25/06/2025

Every delayed claim, every disputed bill, and every unchecked medical expense chips away at your operational efficiency. In global healthcare, administrative chaos isn’t just inconvenient, it’s expensive.

At MCI, we’ve spent over 20 years refining a smarter way to handle it: a proven, precision driven approach to managing medical claims and controlling costs. It’s designed to eliminate uncertainty and unlock real savings.

We combine AI powered technology, deep local expertise, and proactive clinical audits to transform claims management into a strategic asset.

The result? Your team spends less time untangling billing complexities, and more time focusing on what truly matters: delivering high-quality care while protecting your bottom line.

16/06/2025

June: Pride Month at MCI Group

At MCI Group: Medical Claims International S.L., MCI Assist and Latam we believe that inclusion is not a campaign, but a commitment. A commitment to uphold dignity, embrace differences, and create a workplace where every individual is respected and valued.

This Pride Month, we reaffirm our dedication to a culture of empathy and equity, where diverse identities are not only recognised but actively celebrated.

We are proud to stand in solidarity with the LGBTQ+ community—not just in June, but every day.

📌 Because when we honour individuality, we strengthen our humanity.

12/06/2025

In international medical assistance, every second matters. A delay in communication, authorization, or transport can drastically change a patient’s outcome—and increase costs.

At MCI Group, we don’t wait for emergencies to happen. Our proactive model—powered by Latam, MCI Assist , and Medical Claims International S.L.—is designed to prevent delays before they occur.

📌 Here’s how we do it:
✅ Decentralized teams in Spain & Latin America
✅ Real-time decision-making in local time zones
✅ Pre-agreed protocols with trusted providers

➡ Discover more:
https://mcimanager.eu/mci-group-global-excellence-in-international-medical-assistance-and-cost-containment/

03/06/2025

🌍 In today’s interconnected healthcare environment, building a robust provider network isn’t just strategic it’s essential.

Our newest article breaks down how expanding medical networks not only increases coverage but also drives up the quality of care and enhances negotiation outcomes for providers and insurers alike.

Whether you're a healthcare administrator, insurer, or provider, these insights can help you navigate the evolving expectations of international healthcare delivery.

✅ More access
✅ Higher standards
✅ Smarter agreements

➡ Read the full piece and learn how MCI is contributing to better healthcare ecosystems:
https://mcimanager.eu/strengthening-the-medical-provider-network-more-coverage-higher-quality-and-better-agreements/

07/04/2025

🌍 World Health Day – Strong Foundations for a Healthier Future

At MCI Group we understand that maternal and newborn health is the foundation of lifelong well-being and stronger communities.

This World Health Day 2025, we support WHO’s efforts to promote globally recognized standards that improve pregnancy care, safe births, and postnatal health. Investing in maternal and newborn health not only saves lives but also strengthens healthcare systems, reduces long-term costs, and builds a healthier future for all.

Because healthy beginnings lead to hopeful futures. 💙

Dirección

Calle Santa Leonor, 65 Parque Empresarial Avalon Edificio B, Primera Planta
Madrid
28037

Teléfono

+34913713195

Página web

https://mcimanager.com/

Notificaciones

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