The Whins Medical Practice

21/08/2025

Just a quick reminder! If you're having dental issues, your GP practice can't treat them, but we want to make sure you know what to do. 🦷
Check out this helpful info from NHS Forth Valley for advice on what to do if your dental practice is closed or you're not registered with one.
Your smile matters! 😁

If you’re experiencing dental problems your local Dental Practice should be the first place you contact.

Visit www.nhsforthvalley.com/info-zone to find out what to do when your dental practice is closed or you are not registered with a dental practice.

21/08/2025

📅 Appointment Booking & Urgent Care Information 🚨

Our appointment book opens 3 weeks in advance, and you can book any time within that window. Availability may vary as appointments can fill up quickly depending on demand.

Need urgent help? Our telephone triage service is available daily. When you call, a clinician will return your call to assess your needs. Should your issue require same-day attention, we’ll do our best to offer you an appointment that day.

Our reception team is trained to direct you to the most appropriate service or support—this might include the pharmacy or another healthcare provider when suitable.

Your health is our priority! 💙

21/08/2025

What to Expect When Your Smear Test Invitation Arrives 🌸

Cervical screening is offered regularly to everyone aged 25 to 64, usually every 3 to 5 years depending on your age and health history.

You will get an official invitation by letter when it’s time for your smear test. This invitation will tell you how to book your appointment.

We understand that having a smear test can feel awkward, uncomfortable, or even a little scary — and that’s completely normal.

If you’re feeling nervous or unsure, that’s okay. You can even make an appointment just to talk it through first — no pressure to have the test straight away. Your comfort really matters.

When you receive your invite:
💌 Book your appointment
💗 Look after your health

It’s quick

It’s free

And it could save your life

📌 Learn more about cervical screening and when to expect your invite:
👉 www.nhsinform.scot/cervicalscreening

20/08/2025

📅 Missed Appointments in July: 88 Patients Did Not Attend

In July alone, 88 patients did not attend their scheduled appointments and did not cancel in advance.

When appointments go unused, it means another patient misses out on the chance to be seen—often someone who may really need care.

⏰ If you can’t attend your appointment, please contact us as soon as possible to cancel or reschedule. This helps us offer that time to someone else in need.

Thank you for helping us make the best use of our time and resources.

20/08/2025

🌟 We're Hiring: Medical Receptionist 🌟

Join the friendly team at The Whins Medical Practice!
Are you organised, approachable, and ready to support patients in a busy healthcare environment?

Position: Medical Receptionist
Hours: 20 hours/week over 4 days (Mon-Fri, between 8:00 AM – 6:00 PM)
Salary: Dependent on experience (DOE)

What you’ll do:

Provide excellent reception and administrative support

Be the welcoming face and voice for our patients and visitors

Assist GPs, nurses, pharmacists, and the wider healthcare team

Manage phone calls, appointment bookings, and daily admin tasks

What we’re looking for:
✔ Attention to detail & great organisational skills
✔ Friendly and calm under pressure
✔ Confident communicator with a professional telephone manner
✔ Ability to work independently and as part of a team
✔ Basic IT skills (Windows, Word, Excel, email)
✔ Educated to Nat 5 (or equivalent) in English & Maths
✔ Previous experience in healthcare or customer service is a bonus!

Ready to apply?
Send your CV and covering letter to:
Nicola Gillies, Practice Manager
📍 The Whins Medical Practice, Clackmannanshire Community Healthcare Centre, FK10 3JQ
📧 fv.gp25031alloa3cli@nhs.scot

20/08/2025

19/08/2025

Girls, Girls, Girls, come along to a group just for you. Meet friends, get together to develop the programme, or just hang out with others.

19/08/2025

New group for Men, are you aged 16+, fancy getting involved and developing a group for you, then join us on Thursday at Sauchie Active 8 Room Sauchie Public Hall to have your say and develop the programmes

19/08/2025

For boys at secondary school, looking for something to get involved in, then join us on Thursday at Sauchie Active 8, Sauchie Hall to get this new group up and running.

19/08/2025

Telephone Triage - How does it work?

If you are requesting an urgent same day appointment or advice, please contact the surgery between 8.00am-2pm Monday to Friday.

Depending on the nature of your problem, you may be redirected to other, more appropriate, healthcare providers. Otherwise, a member of the clinical team will assess your issue and allocate an appointment or you will be given the appropriate advice, if required.

If you phone after 2pm, you will be asked to call back the following day, as the clinical team will be dealing with pre-booked patients during the afternoons.

We also have a cap of the number of daily contacts per clinician, based on RCGP and BMA advice for safe working limits. If this cap is reached before 2pm, patients will also be redirected as above.

We thank you for your cooperation and ongoing support.

12/08/2025

Thinking ahead to birth and beyond? Your local midwifery team offers antenatal parent education classes to help you feel confident and prepared for the journey ahead.

Topics include:
🔹Preparing for labour & birth
🔹Pain relief options
🔹What to expect during labour
🔹Postnatal care & feeding

It’s also a great chance to ask questions, meet your midwifery team, and connect with other parents-to-be!

Contact your local midwifery team to book

Book from 24 weeks

Attend between 28–36 weeks gestation
www.nhsforthvalley.com/maternity

12/08/2025

Cases of measles are on the rise. So it’s important to be aware of the signs and symptoms:

🔹cold-like symptoms
🔹sore, red eyes that may be sensitive to light a high temperature
🔹small greyish-white spots in the mouth
🔹a rash made up of small red-brown, flat or slightly raised spots. This may be harder to see on brown or black skin.

Find out what to do if you think you, or someone you live with, has measles at nhsinform.scot/measles