Alnwick Medical Group

26/11/2025

Patient Notice: Regional PLT Session – Wednesday 26 November 2025

We would like to inform our patients that today, Wednesday 26 November 2025, our team will be taking part in a regional Protected Learning Time (PLT) session.

During this time:

Telephone Lines: From 12:00pm to 6:30pm, our phone lines will be diverted to Vocare.

Lower Building: The doors will be closed from 12:00pm to 6:30pm.

Upper Building: The doors will be closed from 1:00pm to 6:30pm.

Podiatry: The main entrance will remain open as normal.

Please note that our e-consult system will be closed today from 10:30am until tomorrow 7am.

We appreciate your understanding while our staff take part in essential training.

Kind regards,
AMG Team

24/11/2025

Important Patient Notice

Due to staff illness and exceptionally high demand, we have now reached our safe capacity for same-day appointments. To ensure we continue to provide safe and effective care, we kindly ask that, if your concern is not urgent, you please avoid submitting an eConsult request until tomorrow, as non-urgent submissions may be delayed.
For urgent medical issues, please contact NHS 111. In an emergency, please dial 999.
As a reminder, your local pharmacy may be able to support you with the following conditions:

Sinusitis
12 years and over

Sore throat
5 years and over

Earache
1 to 17 years

Infected insect bite
1 year and over

Impetigo
1 year and over

Shingles
18 years and over

Uncomplicated UTI
Women aged 16 to 64 years

Thank you for your understanding and cooperation.
Kind regards,AMG Team

22/11/2025

20/11/2025

PATIENT NOTICE

I have today circulated a survey for patients to give their feedback on the surgery. This has been circulated to all patients who consent to receiving SMS messages. A paper copy will be circulated to those patients who do not have SMS consent but wish to partake in the survey.

This is a general feedback survey relating to the service we are currently providing. Please DO NOT call the practice to ask questions relating to the survey as this is taking up a lot of time on the phones and these lines need to be free for those who may require urgent attention.

The survey is optional although we would greatly appreciate the feedback to help us see those areas for improvements.

One area to note which has unfortunately not correlated with the survey is that the questions are rated 1-10, 1 being the lowest and 10 being the highest.

Thank you always for your cooperation!

Yours,

Natasha
Patient Liaison Coordinator

20/11/2025

Patient Reminder!

If you are asked to bring in a copy of a Lasting Power of Attorney, please ensure you provide the full document, not just the front page.

This helps us verify all necessary details and prevents any delays in updating your records.

Thank you for your cooperation.

Team AMG🧡

13/11/2025

Free to a good home!

We have 4 chairs and 2 coffee tables, both in good condition, that have been replaced from our staff canteen. The items will be free and available for collection from Alnwick Medical Group - Lower Building until 1pm tomorrow.

If you’re interested, please get in touch with Alnwick Medical Group (Lower Building) on 01665 656000 and ask for Jonny Johnson (Finance Manager).

Thanks
AMG Team

12/11/2025

This has now been delayed until the 28th of November

11/11/2025

An exciting opportunity has arisen to join our team at Alnwick Medical Group.

Due to maternity leave, an exciting temporary job opportunity to join our Patient Support Team has become available. We are looking for a friendly, flexible and proactive person to come and join us full-time.

Salary
Depending on experience

Contract
Fixed term

Duration
12 months

Working pattern
Full-time

If you're interested in joining our amazing AMG team, please follow the links provided.

https://www.jobs.nhs.uk/candidate/jobadvert/A0001-25-0014?location=Alnwick&distance=5&searchByLocationOnly=true&language=en&fbclid=IwY2xjawN_6xxleHRuA2FlbQIxMABzcnRjBmFwcF9pZBAyMjIwMzkxNzg4MjAwODkyAAEeixPEdhxsth-WV_8eLR-Cj_C6SevAD8rOJv2cAv5sn7t3iB41NdPPecMWVgE_aem_-50zNiEhpMCnY3bGEom6ig

10/11/2025

An exciting opportunity has arisen to join our team at Alnwick Medical Group.

Due to maternity leave, an exciting temporary job opportunity for a Patient Support Team Receptionist has become available. We are looking for a friendly, flexible and proactive person to come and join us part time.

Salary
Depending on experience

Contract
Fixed term

Duration
12 months

Working pattern
Part-time

https://www.jobs.nhs.uk/candidate/jobadvert/A0001-25-0013?location=Alnwick&distance=5&searchByLocationOnly=true&language=en

If you're interested in joining our amazing AMG team, please follow the links provided.

07/11/2025

05/11/2025

K-Chem Alnwick – Information for Patients

We have been notified that Friday 21st November will be the last day that Well Pharmacy will be operating from the Pharmacy attached to our Lower Building site in Alnwick.

K-Chem will be taking over the pharmacy and this will be a second site for them. This will not affect patients who use their Shilbottle site.

We understand that all patients who currently use Well Pharmacy as their nominated pharmacy will be automatically switched over to K-Chem Alnwick at midnight on the above date.

We are working closely with both Well Pharmacy and K-Chem to ensure the transition runs as smoothly as possible, but may we please ask for your patience and understanding during this time.

From 21st November Patients who wish to select K-Chem as their nominated Pharmacy will need to be clear which K-Chem site this is, Shilbottle or Alnwick. Patients will not be able to request K-Chem Alnwick as their nominated Pharmacy until Monday 24th November.

***Please note - this information is to help inform AMG patients of important changes - it is not intended to provide any recommendation or to influence patient choice of Nominated Pharmacy***