Rothsay Grange Care Home - Barchester Healthcare

10/10/2025

🎉 Awel-Y-Mor Celebrates Excellent Ratings 🎉

Awel-Y-Mor Care Home in , Swansea passed a recent Care Inspectorate Wales inspection with ‘Excellent’ ratings - the best possible ratings – across the board, after being praised for operating a safe, well-maintained, caring and well-led service.

The CIW report stated that there was a strong sense of belonging and teamwork in the home, nurtured by a very well-respected management team that encourages a positive culture.

Highlighted in the report was that the care staff knew residents well and were dedicated and driven to offering them the best possible care, going above and beyond to do so.

A relative commented: “I can’t speak highly enough about the place, they are so good at the little things, all the residents come first here. My loved one has a good life here.”

Our CEO, Dr Pete Calveley, visited Awel-Y-Mor to congratulate Rachael, General Manager, and her team on the home’s Excellent ratings and award every member of staff a £500 voucher to celebrate their achievement.

Huge congratulations to everyone at Awel-Y-Mor – what a fantastic achievement! 👏

Here are some of the highlights from the day.

08/10/2025

⭐ We’re Finalists for the National Care Awards ⭐

We’re delighted to share that Barchester Healthcare has been shortlisted in the Large Care Home Group category for this year’s National Care Awards.

The National Care Awards are the largest awards recognising excellence in the UK care sector, celebrating the very best people and companies across the sector.

A huge congratulations to Aila Evangelista from Atfield House Care Home in , London, a finalist in the Care Registered Nurse of the Year category, and to the entire team at Atfield House Care Home - Barchester Healthcare, also shortlisted for Dignity and Respect Care Home of the Year. 👏

We’re so proud of all our teams who work tirelessly to provide the very best care for residents, patients and their families every single day.

The winners will be announced on 7th November at Park Plaza London – good luck to all the finalists!

08/10/2025

Every day at Rothsay Grange is filled with purpose, laughter, and connection 💛 Our residents enjoy taking part in daily living activities — from setting the tables, folding laundry, and watering the plants, to helping in the kitchen or lending a hand in the garden.

These meaningful moments create a real sense of home and belonging, while also supporting independence and confidence. It’s wonderful to see the natural friendships and conversations that bloom between residents and our caring team — little moments that make a big difference every single day.

💬 “It’s not just about doing tasks, it’s about sharing smiles and stories along the way.”

📞 01264 772 898
🌐 www.barchester.com/home/rothsay-grange-care-home

07/10/2025

🖌️ Pinetree Residents Get Creative with Mosaic-Making 🎨

As part of their first home anniversary celebrations, and together with volunteers from partner company CBRE UK, colleagues and residents at Pinetree Care Home in set to work on a joint project to commemorate the occasion.

Residents were asked what they would like to do to celebrate and decided to create a beautiful mosaic sign for the home.

The project was a wonderful collaboration that everyone at the home could join in with. The end result is a fitting tribute to the home, which now hangs in reception for all the staff, residents and visitors to enjoy.

A resident commented: “It is so wonderful to try new hobbies, I had never made a mosaic before but I absolutely loved it and have been bitten by the bug! I can’t wait to have another go and see what else we can make. I really enjoyed sitting down with everyone else and working on something together, it gave us all a fantastic sense of achievement.”

What a beautiful mosaic! Well done to all involved. 👏

03/10/2025

♥️ The Power of Music: a heart-warming moment at Ochil Care Home ♥️

Colleagues and residents at Ochil Care Home in were over the moon to uncover a beautiful piece of history when they heard an original recording by one of their much-loved residents, Wilma, who used to be a professional singer years ago.

Wilma’s husband, Donald, had lovingly kept the original master copy of Wilma’s debut album which was recorded in 1996. Staff at the home helped Donald transfer the precious recording onto a CD to preserve it.

Everyone at the home watched the heart-warming moment when Wilma, who is living with dementia, realised the recording being played was her voice from almost thirty years ago. Her reaction was absolutely magical as her memory of that time in her life came flooding back.

What’s more, the video of that extraordinary moment showing the power of music to connect, has now been viewed over 65,000 times.

Such a beautiful moment! ✨

Ochil Care Home - Barchester Healthcare

02/10/2025

At Rothsay Grange, our residents love getting involved in baking and kitchen activities – filling the home with the most wonderful aromas of fresh flavours and treats! From the smell of cakes in the oven to the joy of tasting their creations, the atmosphere is truly heart-warming and delicious. 🍰👩‍🍳

📞 01264 252 945
🌐 www.barchester.com/home/rothsay-grange-care-home

01/10/2025

It’s not too late to share your feedback.💗

Our annual customer satisfaction survey, Tell Barchester, is still open!

There’s still time to provide feedback on the care and service received by residents, patients, and their friends and family. We love listening to your feedback and will use it to improve and provide the best experience possible.

If you haven’t received your email invitation, please check your junk/spam folder or speak to our team. You can also complete the survey at any time in our homes and hospitals by using QR codes on display.

The entire team appreciates your time, sharing how you feel about life at Rothsay Grange Care Home.

If you would like to enquire about the care we provide or want to have a look around our home, give a call to book a show around at
01246 252183
And visit our website

https://www.barchester.com/home/rothsay-grange-care-home?utm_source=gmb&utm_medium=organic&utm_campaign=local

01/10/2025

🥨🍻 Oktoberfest Celebrations 🥨🍻

Oktoberfest was a huge hit with residents, patients, families and visitors this year.

Our care homes and hospitals joined in the celebrations with themed decorations, live entertainment, community events and plenty of fun.

Our talented chefs and hospitality colleagues prepared a selection of pretzels and Bavarian dishes, all complemented by some refreshing cold beers.

It was a day to remember - here are some of our favourite moments.

30/09/2025

☕💚 World’s Biggest Coffee Morning ☕💚

Colleagues, residents, patients, families and friends across the country came together to enjoy charity coffee mornings and bake sales, raising funds and awareness for Macmillan Cancer Support.

Our care homes and hospitals hosted a variety of community events, inviting everyone to catch up over a cuppa and a slice of something delicious, all for a great cause.

Residents and patients enjoyed spending time with friends and relatives, and members of the local community. Our talented chefs baked plenty of cakes, biscuits and pastries for everyone to sample.

The events were a great success – thank you to everyone who took part and helped support this important cause.

Here are some of our favourite moments. ✨

29/09/2025

The Grand Masked Ball at Rothsay Grange was a afternoon to remember. The arrival of a new singer named Karen added to the excitement as she mesmerized the guests with her soulful voice. Prosecco was flowing generously, adding a touch of effervescence to the elegant affair. The residents, dressed in their finest attire and ornate masks, couldn't resist the enchanting music and took to the dance floor for a spin or two. Laughter and joy filled the air as they twirled gracefully under the shimmering chandeliers, lost in the magic of the moment. It was an afternoon of revelry and celebration, a perfect blend of elegance and merriment.

29/09/2025

Hilliers Garden Centre Visit, we indulged in a delectable cream tea to treat ourself to a much-needed break. As we savoured a warm scone adorned with clotted cream and strawberry jam, we found myself captivated by the stunning scenery of the garden centre. The peaceful delicate scent of blooming flowers enhanced the tranquil ambiance, creating the ideal setting for relaxation. With each delectable bite and sip, we all felt a wave of contentment wash over us, thankful for the joy that a leisurely afternoon at a garden centre can provide.

24/09/2025

🖌️ Virtual V&A Make-along 🎨

In celebration of National Day of Arts in Care Homes, residents and patients across the country enjoyed a wonderful V&A Virtual Make-along experience with Holly from the V&A Learning team and designer-artist Rafin Jannat.

Taking inspiration from the South Asia Gallery at the museum, everyone had the chance to experiment with paints and pigments made from everyday ingredients, creating their own unique artworks.

It was a calming, creative experience that everyone truly enjoyed. A big thank you to the Victoria and Albert Museum team for leading such an inspiring session!

Here are some of our favourite highlights. ✨

National Activity Providers Association

24/09/2025

We celebrate Housekeeping Week and the incredible team at Rothsay Grange! 🌟 Their hard work, attention to detail, and dedication keep our home sparkling, safe, and welcoming every single day. We are so grateful for everything they do behind the scenes to make life comfortable for our residents. 🙏☺️

Please call ☎ us on 01264 252183 to book a meeting and enjoy a tour with our Management Team. You can also start your enquiry via our website, click here 👇to discover more https://www.barchester.com/home/rothsay-grange-care-home

22/09/2025

⭐ We’re Finalists in the UK Customer Experience Awards ⭐

It’s awards season and we’re thrilled to share that our talented Customer Experience Team has been shortlisted in not one, but two categories in the prestigious UK Customer Experience Awards:

💡 Best Use of Customer Insight
💻 Best Use of Technology

We’re proud that Barchester Healthcare is the only company from the health sector to be recognised in either of these categories. The winners will be announced at Wembley in October – wish us luck!

Our nomination for Best Use of Customer Insight comes from our Tell Barchester survey, which gathers invaluable feedback each year from more than 13,500 residents, patients and their families. Every single piece of feedback helps us shape and improve the care and services we provide.

In the Best Use of Technology category, our new Connex CRM system, powered by Salesforce, has been recognised for transforming how we manage every customer interaction – making the care journey seamless.

We’re so proud of our team and grateful to everyone who shared their feedback with us.

21/09/2025

Meet our Operations Manager- Sky Williams 😍

With 8 years of experience as a registered nurse, all being within primary care, I look forward to my new role as ROM for Barchester. My clinical background gives me a unique perspective on operational decisions, ensuring patient care and staff support remain top priorities. Outside of work, I am an avid reader who enjoys diving into everything from leadership development to fiction. I love to travel the world with my family and encompassing all the different cultures we encounter into both my personal and professional journey.

21/09/2025

World Alzheimer’s Day 2025 – Why It Matters More Than Ever 💜

World Alzheimer’s Day, observed annually on 21st September, is a global event dedicated to raising awareness about Alzheimer’s disease and dementia.

With nearly 1 million people in the UK living with dementia, understanding, support and research have never been more important.

Alzheimer’s Day serves as a powerful reminder of the challenges faced by individuals and families living with Alzheimer’s, and the importance of early diagnosis and intervention.

At Barchester, our commitment to dementia care goes beyond World Alzheimer’s Day. We strive to make a difference every day, providing compassionate support, innovative programmes, and expert care for residents, patients and families.

To find out more, please see our latest blog here: https://www.barchester.com/help-and-advice/world-alzheimers-day-2025-why-it-matters-more-ever-barchester

Breadcrumb Home / Help and Advice / World Alzheimer’s Day 2025 – Why It Matters More Than Ever At Barchester World Alzheimer’s Day 2025 – Why It Matters More Than Ever at Barchester Blog / Alzheimer's disease 16 September 2025 Share 7 minute read What Is World Alzheimer’s Day and Why ...

20/09/2025

🌟🌟Are You Considering Care for Yourself or a Loved One?
Then why not come and talk to the team at Rothsay Grange to see how we can help you. There's always a warm welcome awaiting you from an outstanding team that delivers both long term or respite care options.

But don't just take our word for it - have a look at our latest review - wonderful words and 5 stars! 🌟🌟🌟🌟🌟

Please call ☎ us on 01264 252183 to book a meeting and enjoy a tour with our Management Team. You can also start your enquiry via our website, click here 👇to discover more https://www.barchester.com/home/rothsay-grange-care-home

18/09/2025

At Rothsay Grange we understand that organising financial matters for later life is an important step, and our dedicated team are always here to support families, so we have teamed up with Christopher Bevis – Estate Planning Consultant and Henry Castledine – Financial Planning Consultant to provide useful information and practical advice and answer any queries you may have.
To attend the event RSVP to rothsay@barchester.com

For more information look at our website https://www.barchester.com/home/rothsay-grange-care-home

16/09/2025

⭐ Happy National Housekeeping Week ⭐

This week we’re celebrating the fantastic housekeeping teams across our care homes and hospitals.

It’s a wonderful opportunity to recognise their dedication to keeping everything spotless and creating a welcoming environment for residents, patients, families and visitors.

Thank you to all our colleagues for their continuous hard work and support – you truly make a difference every day.

16/09/2025

What a lovely morning we had at Wi******er, Let's Connect! A lovely networking event organised by Hampshire Hospitals Charity.

A big thank you from Lisa Clark for your hospitality.

******er

12/09/2025

🎉 Lotus Manor is Now Open 🎉

We’re excited to share that Lotus Manor Care Home in has opened its doors in style, with a Grand Opening performed by the Deputy Mayor of Guildford, Councillor Jane Tyson, in front of invited guests from the local community.

Our CEO, Dr Pete Calveley, and General Manager, Candy Guo, hosted the event and invited guests to view the stunning new 64-bed care home.

Designed with residents’ comfort in mind, Lotus Manor Care Home will offer residential support, respite stays and specialist dementia care, all delivered by a dedicated and passionate team of trained professionals.

Take a look at some of our favourite moments from the event. ✨

11/09/2025

🚑 Celebrating Emergency Services Day 🚒👏

Residents, patients, colleagues and visitors marked this year’s Emergency Services Day in style, recognising the contribution of local emergency services, volunteers and heroes.

Our homes and hospitals hosted a variety of community events, from coffee mornings to afternoon garden parties, inviting emergency services personnel to join for hot drinks and delicious home-made cakes.

Everyone had a wonderful time, visiting local emergency services sites, engaging in conversations and sharing inspirational stories of emergency services heroes, both past and present.