Greencroft South Medical Group ANNAN

Greencroft South Medical Group ANNAN Established at this location in 1991. We provide comprehensive NHS primary care services to help you manage your health and well-being.

23/01/2026

We are experiencing a further telephone outage similar to yesterday, which is out of our control. Please use eConsult where possible. If you are expecting a telephone call this morning, please be aware that it may come through as an unknown number and that there may be a delay in the time you receive your call. Please bear with us. Thank you.

22/01/2026

TELEPHONE OUTAGE
Please be aware that there is a telephone outage affecting a large number of customers across Scotland. We cannot divert incoming calls to our practice mobiles. Please use the eConsult system if you can as we are still able to receive these. If you are expecting a telephone call this afternoon, please be aware that this may come through as an unknown number and may be a delay. As we know more, we will keep you informed. Please bear with us as we navigate this situation which is out of our hands. Thank you.

Not registered with a dentist? Needing urgent help? You can contact the dental centre direct on 01387 245532 or dg.den...
16/01/2026

Not registered with a dentist? Needing urgent help? You can contact the dental centre direct on 01387 245532 or dg.dentalhelpline@nhs.scot.

You can also contact use the details below...

Have we loaned you a blood pressure machine that you have not returned? We currently have none to give to patients who ...
14/01/2026

Have we loaned you a blood pressure machine that you have not returned? We currently have none to give to patients who need to monitor their blood pressure at home as they are not being returned. If you still have one that you got from the surgery, *please* return it to us ASAP. Thank you.

05/01/2026

Please be aware that we are extremely busy today, following the public holidays. Our teams are working as hard as they can but there may be an extra wait on the phones or for us to respond to non-urgent queries. Please be patient, and if your query is not urgent then consider whether it could wait until later in the week.

05/01/2026

Happy New Year and best wishes from all of us at Greencroft South.

17/12/2025

IT UPDATE
Our computer systems are back up and running! Thank you for your patience during the brief period of interruption.

17/12/2025

Our computer systems have just crashed and we are unable to get connection again. This means we have no access to our diaries, your records and results. We are trying our hardest to get this rectified as soon as possible. Please only call us if it is an emergency until we can get access again. If you are expecting a telephone call this morning, we apologise that this will not happen at the expected time but you will be contacted as soon as we are able to. We will provide further updates as soon as we can. Please be patient with our staff who are trying their hardest to help you in a difficult situation. Thank you for your understanding.

09/12/2025

Due to high levels of staff sickness, we are having to rearrange some non-urgent appointments. Due to very high demand there is a longer than usual wait for routine and non-urgent appointments. All our staff are working very hard to make sure that those people that need to be seen are seen as soon as possible.

We understand that rearranged appointments are frustrating and disruptive but PLEASE show respect and courtesy to our teams. They are doing what they can to help you with limited options at the moment.

Our BSL interpreter provider for video links is changing. Download the new app which can be used across all NHS platfor...
03/12/2025

Our BSL interpreter provider for video links is changing. Download the new app which can be used across all NHS platforms. Video link is ideal for emergency appointments and when an in-person interpreter is unavailable.

27/11/2025

Several members of our team are currently unwell, and as a result some appointments will need to be rescheduled.

Our staff are working hard to minimise the disruption and ensure urgent medical needs are prioritised. If your appointment is affected our Reception Team will contact you directly with alternative dates and times.

Thank you for your support, patience and understanding as we manage this temporary situation

10/11/2025

We have just been informed that Wells Pharmacy, High Street, Annan will be closing today at 3.30pm. They will re-open again tomorrow at 9am as usual.

Address

Greencroft Wynd
Annan
DG126GS

Opening Hours

Monday 8:30am - 6pm
Tuesday 8:30am - 6pm
Wednesday 8:30am - 6pm
Thursday 8:30am - 6pm
Friday 8:30am - 6pm

Telephone

+441461202244

Website

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