16/12/2025
🎂 Frimley Excellence turns 5! 🎂
Today we celebrate a special milestone 🎉
The Frimley Excellence team was established in 2020, and as we mark five years of learning, improvement and impact, we’re proud to share five highlights from our journey to embed Lean and continuous improvement across Frimley Health NHS Foundation Trust.
1️⃣ Building capability at scale
Capability is a cornerstone of Frimley Excellence. We’ve upskilled thousands of colleagues through Lean Competency System–accredited White, Yellow and Green Belt programmes, alongside innovative conversion, departmental and digital courses - all showing strong engagement and positive feedback.
2️⃣ Delivering measurable impact
Our improvement work has had wide reach. One early strategic project focused on improving the recognition and escalation of deteriorating adults contributed to a 25% reduction in serious incidents (from 24 to fewer than 18 annually), with just 10 declared in 2021/22. This was driven by night shift staffing improvements, better management of abnormal blood results and enhanced support for identifying new confusion, informed by robust Serious Incident reviews and root cause analysis using the Frimley Excellence Way.
3️⃣ Embedding everyday improvement
Improvement Huddles are now widely adopted across clinical and non-clinical teams, aligning daily improvement activity with organisational strategy and empowering staff to lead change.
4️⃣ Supporting major transformations
From the opening of Heatherwood Hospital to the go-live of Epic, the Frimley Excellence team has supported major transformation programmes critical to our Trust’s priorities.
5️⃣National recognition of our programme resulted in a great 2025
We were named the LCS Organisation of the Year where our citation quoted a "Clear vision, and consistent delivery - embedding a single approach organisation-wide and sharing best practice across the NHS". The CQC also recognised Frimley Excellence as a leading improvement programme contributing to an overall CQC rating of good for the organisation, and good and outstanding ratings at Frimley and Wexham sites respectively.
We are incredibly proud of what’s been achieved over the last five years and are excited to continue building a culture of Lean and continuous improvement over the next five, developing and supporting our people to enhance our services and deliver strong outcomes for our patients, staff and communities. ❤️🌟