Kent & Medway Diabetic Eye Screening Programme

Kent & Medway Diabetic Eye Screening Programme We deliver diabetic eye screening for people with diabetes aged 12 and over across Kent and Medway as part of the NHS screening service

Happy Feedback Friday 😊 We’re celebrating the kind words of one of our patients at the Northwood Road Hub; 17-19 Northwo...
21/11/2025

Happy Feedback Friday 😊

We’re celebrating the kind words of one of our patients at the Northwood Road Hub; 17-19 Northwood Road, Ramsgate, Kent, CT12 6RR.

EKHP - Physiotherapy signage and sign to say NHS Eye Screening. No disabled toilet facilities. Located far left building of the row of shops, next door to Peckish Cafe, opposite Hare and Hounds Public House. There are parking bays outside and nearby roadside parking. Buses 8A, 8X, 9, 9X, 34, 37, 45A and Loop stop outside the Hare and Hounds.

Use this What3Words link to pinpoint the specific location of this venue - https://w3w.co/milky.wicked.swan

👏 A huge shoutout to Pete for setting the gold standard in care!!

🕒 It's timeeeeClear communication, professionalism, and running on time - it’s the kind of care we aim to deliver every ...
14/11/2025

🕒 It's timeeee
Clear communication, professionalism, and running on time - it’s the kind of care we aim to deliver every day.

Thank you to everyone who shares their experience with the Kent & Medway Diabetic Eye Screening Programme.

📞 Call our Patient Engagement Centre on 01233 880000
📧 Email us on enquiries.kmdesp@nhs.net
💻 Access the patient portal at https://portal.kmdesp.co.uk
or DM us on here!

🩵Today is World Diabetes Day, let's together!🩵At the Kent and Medway Diabetic Eye Screening Programme, we’re proud to ...
14/11/2025

🩵Today is World Diabetes Day, let's together!🩵

At the Kent and Medway Diabetic Eye Screening Programme, we’re proud to support Diabetes UK in their mission to challenge the stigma around diabetes. Diabetes is a complex condition, and everyone’s experience is different

💬 Have you experienced stigma because of diabetes? Share your story and help raise the voices of the community.

🛠️ Explore helpful resources and join the movement to change the conversation around diabetes: https://www.diabetes.org.uk/support-us/world-diabetes-day?utm_source=Facebook&utm_medium=social&utm_campaign=Orlo

Together, we can build a world where everyone with diabetes feels supported, understood, and empowered - NOT stigmatised.

🌺 Today is Remembrance Day 🌺On this day, we honour the bravery and sacrifice of all those who have served - and continue...
11/11/2025

🌺 Today is Remembrance Day 🌺

On this day, we honour the bravery and sacrifice of all those who have served - and continue to serve - in our armed forces.

It marks the eleventh hour, on the eleventh day, of the eleventh month, and we will be joining the nation in a two-minute silence to remember the fallen, and reflect on the freedoms we hold today.

Whether you attended a service, wore a poppy, or simply took a quiet moment, thank you for standing in remembrance with us.

Lest we forget.

🎉 World Diabetes Day - Ask a Screener! 👁️This Friday, we're celebrating World Diabetes Day with a special event: Ask a S...
10/11/2025

🎉 World Diabetes Day - Ask a Screener! 👁️
This Friday, we're celebrating World Diabetes Day with a special event: Ask a Screener Day!

🌟 Our friendly staff will be on hand to answer any questions you have about diabetic eye screening. Whether you're unsure about the process, curious about your results, or just want to know why screening matters - we're here to help.

✅ No appointment needed, please feel free to just nip
✅ Just drop by and ask away!

📍 Unit 1, Eurogate Business Park, Trinity Road, Ashford, Kent, TN24 8XW

Let’s talk about your eye health and how screening helps protect your vision. We’re here to support you every step of the way 💙

🌟Feedback Friday Time!This week we're shining a light on our lovely screener, Jill, who showed her kindness and adaptabi...
07/11/2025

🌟Feedback Friday Time!
This week we're shining a light on our lovely screener, Jill, who showed her kindness and adaptability to one of her patients recently. Please let us know if you require any adjustments, and we will try our best to accommodate.

To get in contact with us, please:
📞 Call our Patient Engagement Centre on 01233 880000
📧 Email us on enquiries.kmdesp@nhs.net
💻 Access the patient portal at https://portal.kmdesp.co.uk
or DM us on here!

🚨 Our Programme Office and Ashford clinics have moved 🚨Due to changes within the William Harvey Hospital, the Kent and M...
06/11/2025

🚨 Our Programme Office and Ashford clinics have moved 🚨

Due to changes within the William Harvey Hospital, the Kent and Medway Diabetic Eye Screening Programme has relocated its Programme Office and Ashford-based clinics to Eurogate Business Park.

We are now based at:
📍 Unit 1, The Eurogate Business Park, Ashford, Kent, TN24 8XW
➡️ Located just off Junction 9 from the M20.
➡️ What 3 Words: ///clocks.moon.voting
➡️ A security guard at the entrance can direct you to us

Although we were sad to say goodbye to the Paula Carr Diabetes Centre, remaining there was no longer an option.

After reviewing local alternatives, this venue was selected for its excellent accessibility and patient-friendly features:
✅ Ground floor access
✅ Wheelchair accessible
✅ Free patient parking, including disabled bays directly outside
✅ On-site security to guide you to the clinic and where to park
✅ Bus routes: 666

⏰ If you're travelling by public transport and running late, we will still see you - we understand travel delays can happen.

🗓️ Please do NOT go to the Paula Carr Diabetes Centre if you have an appointment with us. Head to Eurogate Business Park instead.

Any questions on the move, or if you would like to change an upcoming appointment, please:
📞 Call our Bookings Team on 01233 880000
📧 Email us on enquiries.kmdesp@nhs.net
💻 Access the patient portal at https://portal.kmdesp.co.uk
or DM us on here!

It was a privilege to attend the Veterans Community Hub at Spring Lane On Saturday. 🏅🤝These gatherings are such an impor...
05/11/2025

It was a privilege to attend the Veterans Community Hub at Spring Lane On Saturday. 🏅🤝

These gatherings are such an important way to stay connected, share experiences, and support those who have served. The atmosphere was full of camaraderie and good humour – including one veteran who brought smiles all around with a pair of googly glasses! 👀

While we were having fun, we also spoke about something serious: the importance of diabetic eye screening. Regular checks can help prevent sight loss and keep you healthy – so if you’re due for a screening, don’t put it off!

Thank you to everyone who came along and made it such a welcoming space. If you haven’t visited a hub yet, I’d encourage you to join – it’s a great opportunity to connect and feel part of a strong community.

05/11/2025

🩺 November is Diabetes Awareness Month! 💙
Join us as we share facts and insights throughout the month to raise awareness and understanding of diabetes - a condition that affects millions of lives every day.

🔍 What’s the difference between Type 1 and Type 2 diabetes?
➡️ Type 1 Diabetes

An autoimmune condition where the body attacks insulin-producing cells in the pancreas.
Usually diagnosed in children or young adults, but it can occur at any age.
People with Type 1 do not produce insulin and must take it daily to survive.
Symptoms often appear suddenly and include excessive thirst, frequent urination, fatigue, and weight loss.
Not caused by lifestyle, and currently no cure.

➡️ Type 2 Diabetes

A metabolic condition where the body becomes resistant to insulin or doesn’t produce enough.
More common in adults, but increasingly seen in younger people.
Often linked to lifestyle factors like diet, physical activity, and weight.
It can be managed with lifestyle changes, oral medications, and sometimes insulin.
Symptoms develop gradually and may include fatigue, slow wound healing, and increased thirst.

📊 Over 90% of people with diabetes have Type 2, but both types require lifelong care and support.
Let’s break the stigma, share knowledge, and support those living with diabetes. 💙
📅 Stay tuned for daily facts and tips throughout November!

🌟 A Special Moment at Eurogate Business Park! 🌟Today we had the pleasure of welcoming our very first patient to the new ...
03/11/2025

🌟 A Special Moment at Eurogate Business Park! 🌟

Today we had the pleasure of welcoming our very first patient to the new Eurogate venue in Ashford for their diabetic eye screening appointment.

This marks the beginning of an exciting chapter as we continue to provide essential care in a comfortable and accessible setting. Thank you to our amazing team for making this possible and to our patients for trusting us with their eye health.

We look forward to seeing many more of you soon! 💙

📍 Unit 1, The Eurogate Business Park, Ashford, Kent, TN24 8XW - This is located just off Junction 9 from the M20.

Thank you for your continued support and understanding as we make this transition to better serve you.

Any questions on the move, or if you would like to change an upcoming appointment, please:
📞 Call our Bookings Team on 01233 880000
📧 Email us on enquiries.kmdesp@nhs.net
💻 Access the patient portal at https://portal.kmdesp.co.uk
or DM us on here!

🎃 Feedback Friday - Halloween Edition! 👻This week’s feedback highlights what we strive for: clear communication, friendl...
31/10/2025

🎃 Feedback Friday - Halloween Edition! 👻

This week’s feedback highlights what we strive for: clear communication, friendly care, and appointments that run on time.

Waiting for results can be spooky, but did you know you can access your screening results through our patient portal? 🕷️

For any changes to an upcoming appointment, please:
📞 Call our Patient Engagement Centre on 01233 880000
📧 Email us on enquiries.kmdesp@nhs.net
💻 Access the patient portal at https://portal.kmdesp.co.uk
or DM us on here!

23/10/2025

Your vision matters.
If you have diabetes, you will be regularly invited for diabetic eye screening.

Screening is important because when eye problems are caught early, they can be treated more effectively, before you notice changes to your sight.

Find out more at nhs.uk/des or on our website here https://www.inhealthgroup.com/diabetic-eye-screening/

InHealth has proudly partnered with the NHS for nearly 15 years to deliver diabetic eye screening across 19 of England’s 57 programmes - supporting over 1.8 million people in protecting their sight.

Address

William Harvey Hospital, Paula Carr Diabetes Centre, Kennington Road, Willesborough
Ashford
TN240LZ

Opening Hours

Monday 8am - 8pm
Tuesday 8am - 8pm
Wednesday 8am - 8pm
Thursday 8am - 8pm
Friday 8am - 8pm
Saturday 8am - 12pm

Telephone

+441233880000

Website

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