Integrated Care 24

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Integrated Care 24

The leading social enterprise enabling high quality integrated urgent care 🩺 The leading social enterprise enabling high quality integrated urgent care.

We provide health and care services to nearly six million patients across a large geographical area, including Kent, Sussex, Essex, and Norfolk and Waveney.

14/01/2026

In 2025, our clinicians supported 359,653 patients who called NHS 111, offering expert clinical advice when it mattered most.

12/01/2026

In 2025, IC24 answered over 1,000,000 NHS 111 calls, supporting patients when they needed us most.

A huge thank you to our dedicated teams who make a difference every day.

07/01/2026

Get to know Ollie Smith, our Listening into Action Lead and wrestling champion! 💪

Ollie is driving positive change across IC24, ensuring that every colleague’s voice is heard and acted upon. From improving processes to empowering teams, he’s making a real difference every day.

Read more about Ollie’s journey here https://ic24.org.uk/blog/meet-the-team-ollie-smith/

06/01/2026

If you need medical help, use 111 online to get assessed and directed to the right place for you.

➡️ 111.nhs.uk

01/01/2026

Happy New Year from everyone at IC24!

As we step into 2026, we remain committed to caring for our communities, strengthening partnerships, and continuing to learn and grow together. To our colleagues, partners, and patients—thank you for the dedication, trust, and collaboration that move us forward. We’re excited for what the year ahead will bring.

#2026

29/12/2025

This Christmas Day, our NHS 111 team answered 2,941 calls, providing vital support to people when they needed it most.

Behind every call was a dedicated colleague offering care, reassurance, and advice during the festive period.

Thank you to our incredible teams for making a real difference.

25/12/2025

Merry Christmas from all of us at IC24! 🎄

While many are enjoying a well earned break, our NHS 111 and out of hours teams are still hard at work throughout the festive period, caring for patients, supporting one another, and keeping essential services running.

If you need medical advice or support over the holidays, please remember you can call NHS 111 or use 111 online.

A huge thank you to our brilliant colleagues who continue to go above and beyond, helping keep our communities safe and well this Christmas.

17/12/2025

Resident Doctors began industrial action earlier today which will continue until Monday 22nd December 2025.

The NHS is asking patients to choose services appropriately during industrial action and to take simple steps to help ensure care is available for those who need it most.

Use NHS 111 online as your first port of call for health advice and support
https://111.nhs.uk/

15/12/2025

We’re looking for GPs and Nurses to join our growing Primary Care team. If you’re passionate about delivering high-quality patient care and want to be part of a supportive, forward-thinking organisation, we’d love to hear from you.

View this role and all our other vacancies here:
https://jobs.ic24.org.uk/jobs/search/-1/

11/12/2025

The festivities at IC24 are in full swing as everyone celebrates Christmas Jumper Day! 🎄
The bright and cheerful jumpers have brought plenty of smiles across the team today.

Even with all the festive fun, our dedicated health advisors are still here for you, so if you’re feeling unwell, you can always call NHS 111.

Address

Kingston House, The Long Barrow, Orbital Park
Ashford
TN240GP

Telephone

+441233505450

Website

http://www.ic24.org.uk/

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Our Story

The leading social enterprise providing high quality integrated urgent care. We provide services to a population of over six million patients across Kent, Sussex, Essex, and Norfolk and Waveney.