Avebury Osteopath, Abi Shrapnell

Avebury Osteopath, Abi Shrapnell Due to limited phone signal in the area please watsap, email or Facebook message to book.

COMPLAINTS PROCEDURE

Step 1
If you have a complaint or concern about the level of care you have received from an osteopath or any member of staff, please let us know. We will treat your complaint seriously
Work to resolve your complaint promptly and in confidence. Learn lessons and use them to review and where appropriate improve our service

You can make your complaint us either in person, by

phone or in an email to Abi.shrapnell@gmail.com or by letter. Whether you telephone us or speak to us in person, the complaint will be logged and whoever takes your call will attempt to resolve the issue for you. If you are not satisfied, we will attempt to ring you to discuss the matter or invite you to come to the practice to do so (within covid protocols). Step 2
Institute of Osteopathy Complaints Resolution Service

If you do not feel that your complaint has been resolved to your satisfaction you can talk to an independent source about it by ringing the Institute of Osteopathy on Freephone 0800 110 5857, or email enquiries@osteopathy.org

Step 3
General Osteopathic Council
If you are concerned about safety and you wish to instigate a formal complaint with the regulatory body, the General Osteopathic Council can be contacted on 0207 3576655. Please note that the General Osteopathic Council cannot award compensation.

02/05/2026
12/04/2026

Clinic is super long today. If you message... I will be unable to reply between now and 3

Booked in Sunday at Avebury Osteopath, Abi Shrapnell ?Message in advance to pre order your free Rhubarb!07990579670
07/04/2026

Booked in Sunday at Avebury Osteopath, Abi Shrapnell ?

Message in advance to pre order your free Rhubarb!

07990579670

We are closed this weekend for a little break ❤️😎Appointments available at Hungerford Osteopath - Abi Shrapnell a week t...
31/03/2026

We are closed this weekend for a little break ❤️😎

Appointments available at Hungerford Osteopath - Abi Shrapnell a week today.

27/03/2026

Rare cancellation slot available for tomorrow (Saturday) at Avebury! First come first served.

Look what's landed!Spread the word 🐾If a friend books after your recommendation you’ll receive:❤️ an Osteopooch stress b...
16/03/2026

Look what's landed!

Spread the word 🐾

If a friend books after your recommendation you’ll receive:

❤️ an Osteopooch stress ball
❤️ a thank-you discount off your next appointment!

We love meeting new patients!

🐾 An update from our Avebury clinic 🐾From 1 May 2026, there will be a small update to our appointment fees at Avebury:• ...
05/02/2026

🐾 An update from our Avebury clinic 🐾

From 1 May 2026, there will be a small update to our appointment fees at Avebury:

• Single appointment (25 minutes): £66
• Extended appointment (50 minutes): £130

I know that price changes are never welcome, and I don’t make them lightly. Our last increase was some time ago, and rising costs mean this update is needed so I can continue to offer the time, care, and attention you deserve at each appointment.

To say thank you to those of you who attend regularly or are managing longer-term conditions, we’re also introducing a rolling 12-month loyalty thank-you scheme from June 2026, with complimentary time added to future appointments once certain milestones are reached.

As always, I’m incredibly grateful for your continued trust and support — and the clinic pooches send their thanks too 🐾
If you have any questions at all, please just ask.

Don't forget to book early... Id rather you book and ping to delay that slot* than you not be booked and be sore 😬😭**48h...
01/02/2026

Don't forget to book early... Id rather you book and ping to delay that slot* than you not be booked and be sore 😬😭

**48hrs needed to move or cancel an appointment without charge

Chronic pain rarely begins as pain.It often starts in a body that was once familiar.Capable. Reliable.Then something cha...
29/01/2026

Chronic pain rarely begins as pain.

It often starts in a body that was once familiar.
Capable. Reliable.
Then something changes — an injury, stress, illness, or a season that asks too much for too long.

At first, the body adapts.
It compensates. It pushes through.
Until one day, symptoms stop leaving.

What many people don’t see is the in-between:
The confusion of “Why isn’t this settling?”
The grief of a body that no longer responds the same way.
The quiet strength it takes to keep showing up to life while carrying discomfort no one else can measure.

Chronic pain isn’t a failure of the body.

It’s often the story of a system that has been trying to protect, adapt, and survive.

And the people living in these bodies are not brave because they have no choice in this —
They are strong because they continue, even when choice was taken away.

We asked you what you think of clinic... How you feeling we treat you.. and what we could do better....
20/01/2026

We asked you what you think of clinic... How you feeling we treat you.. and what we could do better....

Address

The Granary Clinic, Manor Farm
Avebury
SN81QY

Telephone

+447990579670

Website

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