Western Medical Services

31/12/2025

Tonight is one of the busiest nights of the year for the Ambulance Service and Local Emergency Departments 🚑

If your in Plymouth City Centre to celebrate the New Year don’t forget to utilise the Plymouth SafeBus for Medical care, Phone charging, Welfare needs or just a safe place to wait for friends or a taxi!

If your in trouble within a bar or club speak with the security or bar team who can radio our teams for support!

We hope you all have a fantastic evening celebrating the start of 2026 🥳

University Hospitals Plymouth NHS Trust South Western Ambulance Service NHS Foundation Trust NHS Devon Best Bar None Plymouth Platinum Security Devon & Cornwall Police The Office of the Police and Crime Commissioner for Devon and Cornwall

29/12/2025

Our Director Will recently sat down with the The Office of the Police and Crime Commissioner for Devon and Cornwall to discuss Western Medical Services, the Night Time Economy and Plymouth Safebus as part of their new podcast 'Your Voice in Policing'.

Will and the Commissioner talked about the positive impact of the safebus on the local economy, how we reduce emergency services strain and admissions to local acute facilities.

You can catch that podcast here:

In this episode, Will Price of Western Medical Service speaks to hosts Ben Woolvin and Police and Crime Commissioner Alison Hernandez about his motivation in...

22/12/2025

A fantastic evening celebrating Christmas with the Western Medical Services team this weekend 🎄🚑

Over the past year, our team has completed more than 55,000 hours of work, travelled 300,000+ miles, and cared for 2,500+ patients across our services. An incredible effort by an incredible group of people.

It was a brilliant opportunity to pause, reflect on what we’ve achieved together, celebrate the wins, and enjoy some well-earned downtime.

From all of us at Western Medical Services, we’d like to wish our staff, clients, partners, and everyone we work alongside across the healthcare and events industry a very Merry Christmas and a Happy New Year.

Thank you for your continued support and a huge thank you to our team. We couldn’t do it without you 💚

12/12/2025

Don’t forget! We are currently recruiting Full-Time and Part-Time Ambulance Care Assistants from our Devon base.

If you’re compassionate, motivated, and looking to join a growing ambulance service, we’d love to hear from you.

https://www.jobs.nhs.uk/candidate/jobadvert/E0441-25-0000?keyword=ACA&location=Newton%20abbot&language=en

06/12/2025

🚑 Patient Transport (PTS) Opportunities Now Open!

Western Medical Services is expanding our Patient Transport Team, and we’re looking for reliable, compassionate people to join us.

What we offer:
• Flexible start times with 8–12 hour shifts
• Multiple operating locations across Devon, Somerset and BNSSG
• Ambulance Care Assistant Training
• Regular or ad-hoc shifts depending on site needs
• Immediate starts for the right candidates

What you need:
• First Aid at Work (minimum requirement)
• PTS experience is beneficial but not essential
• A positive, patient-focused attitude

Join a service that puts safety, dignity, and professionalism at the heart of every journey.
Be part of the team that keeps patients moving.

03/12/2025

🚑 Patient Transport (PTS) Opportunities Now Open!

Western Medical Services is expanding our Patient Transport Team, and we’re looking for reliable, compassionate people to join us.

What we offer:
• Flexible start times with 8–12 hour shifts
• Multiple operating locations across Devon, Somerset and BNSSG
• Ambulance Care Assistant Training
• Regular or ad-hoc shifts depending on site needs
• Immediate starts for the right candidates

What you need:
• First Aid at Work (minimum requirement)
• PTS experience is beneficial but not essential
• A positive, patient-focused attitude

Join a service that puts safety, dignity, and professionalism at the heart of every journey.
Be part of the team that keeps patients moving.

29/11/2025

This week our team safely completed a 3,027-mile repatriation from Alicante, Spain.

These journeys take a lot of planning behind the scenes, from arranging clinical information and travel logistics to making sure our crew and patient have the right rest periods and support along the way. Travelling at different altitudes also means careful monitoring to keep the patient comfortable throughout.

Our crew provided continuous care from collection to handover, ensuring a calm and reassuring journey back into UK healthcare.

It’s always a privilege to help someone get home safely 🚑

24/11/2025

We’re delighted to be supporting Torbay Council at this years Bay of Lights Illumination Trail 🎪

Should you or somebody you know need medical assistance be sure to grab one of our team or a nearby Marshall 🚑

19/11/2025

A Day in the Life of a Repatriation Transfer 🌍

Repatriation work is one of the most unique and rewarding parts of what we do. Behind every journey is a family waiting, a patient needing support, and a huge amount of planning to get them home safely.

From the moment a referral comes in, our Control Room gets to work, coordinating with overseas hospitals, medical assistance companies, insurance providers, and air ambulance teams. We gather medical reports, confirm clinical clearance, plan travel routes, manage ferry or Eurotunnel bookings, and ensure everything runs safely and smoothly from start to finish.

Our repatriation crews handle everything from airport collections to long-distance European road transfers. They provide continuous care throughout the journey, reassurance at every stage, and a seamless handover back into UK healthcare on arrival.

Whether it’s bringing someone home from Europe or transferring a patient across the UK, our focus is simple: safe travel, exceptional care, and a calm, compassionate experience during one of the most stressful moments for families.

Another example of why we’re proud to do what we do. ❤️🚑

17/11/2025

What a weekend it’s been for our events team at Western Medical Services.

We’ve now covered 5 of the 7 Somerset County Guy Fawkes Carnivals Association over the past month, and this weekend kept the momentum going with:

👉 Wells City Carnival on Friday
👉 Glastonbury Chilkwell Carnival on Saturday

Our crews were out in force once again, doing what they do best, looking after people, supporting the organisers and helping keep these huge community events running safely.

To everyone on shift: thank you.
Your hard work, calmness and teamwork, especially in busy environments like these, really does make all the difference.

And a massive shoutout to the organisers and volunteers. The amount of time and effort that goes into each carnival is unreal, and yet you deliver brilliant events year after year.

We’ve loved being part of the circuit again and we’ll see you all in 2026 🚑💚

14/11/2025

St James Park Fire – A Critical Part of Stadium Infrastructure Lost

https://www.gofundme.com/f/help-exeter-city-fc-recover-from-the-st-james-park-fire

As many will know, a fire has caused significant damage at St James Park, including the medical room we use every match day to deliver essential clinical care.

This isn’t “just a room.”
It’s a critical part of the stadium’s safety infrastructure.

It’s where injured players are assessed.
It’s where supporters receive emergency care.
It’s where our clinicians work to keep every match safe, compliant and medically supported.

To support Exeter City Football Club through this difficult period, Western Medical Services will be providing full match-day medical cover for the home fixture on 22nd November vs Burton Albion at no cost to the club, and our usual service fee will be donated directly to the recovery fund as our contribution to the rebuild effort.

Exeter City FC is a supporter-owned club, operating without the financial backing of major private ownership. When vital infrastructure is damaged, the responsibility falls to the club, the supporters, and the partners who believe in what ECFC stands for.

Western Medical Services is proud to support a club with such strong community roots, and we know first-hand how essential these facilities are for the safety of players, staff and supporters on match day.

If you’re able to help, please consider donating to the GoFundMe linked above.

Strong infrastructure keeps people safe.
Let’s help get it rebuilt.

Late on the evening of Wednesday, 12 November 2025, a fire br… Exeter City Football Club Supporters Trust needs your support for Help Exeter City FC Recover from the St James Park Fire

14/11/2025

🚑 A Day in the Life of an Ambulance Care Assistant at Western Medical Services

Our Ambulance Care Assistants play a vital role in delivering safe, patient-centred transport every single day. Their work balances clinical awareness, compassion, communication and operational efficiency.

A typical day includes:
• Conducting vehicle, equipment and safety checks
• Coordinating with our Control Room, hospitals, wards and care providers
• Supporting patients with mobility and safe transfers
• Delivering wheelchair and stretcher-based transport
• Providing reassurance, monitoring wellbeing and maintaining dignity
• Completing documentation and ensuring compliance with CQC standards
• Working collaboratively with ACAs, ECAs, paramedics and dispatch teams

ACAs are the backbone of our Patient Transport Service, ensuring vulnerable people can access healthcare safely and comfortably. Their contribution is essential to the quality, reputation and reliability of our service 🚑