Balderton Surgery

01/05/2026

💉✨ What an amazing day! Today we vaccinated 81 patients — what a fantastic turnout!! 👏🎉

We do apologise that we ran out of shingles vaccines 🙏 — we have more on the way and a new delivery will be arriving very soon! 🚚💙

A huge thank you to all our patients who attended today — we truly appreciate it! 💛

📸 All photos taken and shared have been used with patient consent.

It’s not too late to get protected 💪
📞 Please call the surgery to book any vaccines you are due to have.

01/05/2026

We have now ran out of Shingles vaccines for today!

We will be planning another walk in clinic for shingles vaccines, All those still eligible will be notified.

01/05/2026

WALK-IN VACCINE CLINIC TODAY!!

If you have ANY outstanding vaccines, please pop into the surgery today between 9.30am-2.30pm

We cant wait to see you all!✨

30/04/2026

It was such a lovely thank you the surgery staff received this morning from our CEO and the executive team at Operose 💙

Our staff always go the extra mile for our patients, despite the ongoing challenges in primary care. The whole team consistently strives to do their very best 🌟

We would be lost without our fantastic reception staff and our dedicated clinical team, whose hard work and commitment make such a difference every day 🙌

29/04/2026

🚨 Missed Appointments Matter 🚨

So far this April, our surgery has had 21 GP appointments where patients did not attend (DNAs). Just yesterday, one of our GPs had 3 missed appointments, resulting in 50 minutes of lost time that could have been used to help patients in urgent need.

We understand that sometimes things come up—but if you can’t attend your appointment, please let us know as soon as possible. This allows us to offer that slot to someone who may be waiting for care.

📞 Call the surgery, you can use our cancellation voicemail!
📧 Send us an email
💻 Let us know via Evergreen

There are several quick and easy ways to cancel or reschedule.

Thank you to all our patients who attend their appointments or notify us in advance—it really makes a difference 💙

27/04/2026

✨💉 Walk-In Vaccination Clinic This Friday! 💉✨

We’re excited to welcome you to our Walk-In Vaccination Clinic this Friday 1st May at the surgery!
🕤 Time: 9:30am – 2:30pm
📍 Where: Your local surgery

No appointment needed – just drop in!

We’re offering the following vaccines for anyone who is due or outstanding:
✔️ RSV
✔️ COVID-19
✔️ Shingles
✔️ Pneumonia
✔️ HPV

💙 All patients are welcome!
Stay protected, stay healthy, and bring a friend or family member along if they need their vaccines too. We look forward to seeing you there! 😊

🚨REGISTERED PATIENTS ONLY

24/04/2026

🚨 A gentle but important reminder🚨

Our reception team are here to help you every single day and they deserve to feel safe, respected, and supported while doing their jobs.

Unfortunately, I have recently had to send out 4 warning letters due to abusive behaviour towards my staff 😔 This is not acceptable under any circumstances.

The receptionists do NOT “gatekeep” appointments, they follow practice guidelines to ensure everyone gets the care they need.

💬 Please remember:
Kindness costs nothing, but it means everything!

Abuse, aggression, or disrespect towards the team will not be tolerated ❗

We are incredibly grateful to the many patients who are always kind, patient, and supportive 💙 — and to those who speak up when they see others being rude 👏

Let’s work together to keep our practice a safe and respectful place for everyone!
Thank you for your understanding 💙

23/04/2026

📣 Reminder! 📣
Our PPG meeting is happening tomorrow (24th April) at 10am at the surgery 🏥

All patients are warmly welcome to attend 🤝 and share your thoughts and views on how we can continue to run the practice in ways that best support everyone 💡

Please keep in mind 🙏 this is a space for constructive ideas and feedback — not for individual complaints — so we can better learn, improve, and understand what matters most to you ❤️

We look forward to seeing you there! 😊

We’d like to invite all patients to our upcoming Patient Participation Group (PPG) meeting.

📅 Date: Friday 24th April
⏰ Time: 10:00 AM
📍 Location: At the practice

This is a great opportunity to share your feedback, discuss ideas, and help us improve our services for everyone.

We look forward to seeing you there!
PATIENTS ONLY

22/04/2026

🎉Huge congratulations to our amazing Practice Nurse Emma! 👩‍🎓✨

Yesterday, Emma officially graduated and received her certificate for completing her nursing degree 🏅

Emma has worked incredibly hard to reach this milestone, showing dedication, resilience, and passion every step of the way 💪❤️

We are so proud and truly lucky to have Emma as part of our team 🌟👏
Please join us in celebrating Emma’s success! 🎊🎉

Abbey -Assistant Practice Manager

20/04/2026

Due to high demand, we’re hosting another Walk-in Clinic this week! 💉🎉

If you’re eligible, you should have already been notified📩💙

📅 Wednesday 22nd April
⏰ 2:00pm – 6:00pm

Just pop into the surgery — no appointment needed! 🚶‍♀️🚶‍♂️
We look forward to seeing you! 😊✨

17/04/2026

📢 Important Notice – Repeat Prescription Requests

We kindly ask patients not to call the surgery to order repeat prescriptions.
Over the next few months, we will continue to process requests made by phone while everyone becomes aware of this change. However, this will be documented, and we will no longer accept prescription requests over the phone moving forward.

Why are we making this change?

To improve patient safety, reduce errors from misheard medication names, minimise waste, and keep phone lines available for patients who need medical appointments.

How to order your repeat prescriptions:
✔️ NHS App (preferred method)
✔️ GP Online Services
✔️ In person using the prescription request box at the surgery (Box located to the left of the main doors and next to the patient check in screen)
✔️ Emailing the practice with your requests

Thank you for your understanding and cooperation 💙

16/04/2026

🎉 Today we’ve been celebrating a very special birthday at Balderton Surgery! 🎂

A huge Happy Birthday to our wonderful Practice Manager, Christine! 🥳

Thank you for everything you do for the team and our patients – we hope you’ve had a fantastic day.
With best wishes from the whole team at Balderton Surgery 💙

Abbey - Assistant Practice Manager