09/05/2025
It is hard to believe that it is 9 years today that Baldarroch Chapel & Crematorium open its doors to the public for the very first time on the 9th of May 2016. During that time over 8000 bereaved families have passed through Baldarroch to say a final farewell to their loved ones. Unfortunately, many of these families had had to utilise on services on more than one occasion. My thoughts on this day are with each and every one of these families. I hope that the tranquil setting, the ambiance of the building and the personal and compassionate service offered by the staff here at Baldarroch has been of comfort to them all during the most difficult of times.
There are numerous people who have contributed to the success of Baldarroch and these individuals are due a well-deserved thank you.
• First and foremost of all my fantastic staff here at Baldarroch namely Jade Garden, Kathy Badcock and Stuart Park. They provide an absolutely first-class service in everything they do in support of bereaved families and funeral directors of North East Scotland and beyond. All of them are absolutely dedicated to their job and nothing is ever too much trouble for them. A fact that is emphasised on a weekly basis by the number of emails and thank you cards we receive from bereaved families expressing gratitude for the way they have looked after during on the most difficult of days. I can say honestly Jade, Kathy & Stuart set a level of customer care that is second to none.
• Our superbly talented organist's Hugh Melvin and Natalie Huntington for their professionalism and flexibility. They both ensure that we always meet the musical requirements requested by families to allow them to say farewell to their loved ones in a fitting and appropriate manner. Music is a hugely important part of a funeral service and without doubt it brings back many fond and happy memories of the deceased’s lifetime.
• All of the officiants who have conducted funerals for delivering their comforting, thoughtful and poignant services which no doubt helps make a difficult day a little bit easier for bereaved families.
• The funeral directors who have used us for their business and the loyalty and friendship they have shown to us since we opened. It is very much a team effort between the funeral directors and ourselves to ensure families wishes for the day of the funeral are met.
I look forward to working with all of these people over the coming years to ensure the deceased are treated with dignity and respect whilst their family and friends are shown empathy, kindness and looked after with utter professionalism as they come to terms with their loss.
Thank you one and all for your unwavering support, is very much appreciated by not just myself but by each and every family who have suffered the loss of their loved ones. You are all outstanding individuals working in a profession that you are all passionate about; keep up the good work as not everyone is cut out to do your very special job.
Brian Petrie