
14/09/2025
⏰ No-Shows Hurt More Than Just a Diary Slot ⏰
This morning I had another no-show at 09:00. No message, no cancellation. Just empty space.
Here’s the reality:
👉 A missed appointment isn’t just an empty hour — it’s lost income that supports my family.
👉 It’s time I could have given to another client who genuinely needed help.
👉 And it’s precious time away from my own family that I can’t get back.
I completely understand that life happens. Things crop up. But if you can’t make it, please send a quick message. It takes 10 seconds and makes a huge difference.
💡 Because of repeated no-shows, I now have a cancellation policy in place.
🔒 A £20 upfront booking fee is now required to secure appointments. This protects my time and ensures fairness for clients who are serious about their sessions.
I’m already adjusting my hours — working 06:00–14:00 elsewhere, then offering afternoons and evenings here — to keep this going. Every no-show makes that harder.
To everyone who books, shows up, and respects the time — thank you. You’re the reason small businesses like mine survive. 🙏