21/06/2025
▫️ Information for patients - NHS Wales App ▫️
This post is a demonstration to show our patients how simple it is to request your prescriptions using the NHS Wales App. Once the initial set up has been done, you are able to request repeat prescriptions, and some surgeries will allow you to request acute items and add a note if required.
The majority of surgeries aim to fulfil online requests in 72 working hours.
We have had many positive reviews from patients regarding the App and it would be great to set this up with the Electronic Prescription Service fast approaching.
▫️Why use Electronic Prescription Service? ▫️
IT'S EASIER - there will be no more waiting for prescription requests to be taken to the surgery, no waiting for a prescription to be printed, signed by a GP and transported to the Pharmacy. Once a GP has authorised a prescription, your nominated pharmacy will be able to download your prescription and start working on it.
IT'S SAFE AND SECURE - your prescription can't get lost. The new system includes a prescription tracker which will allow us to track every step of your prescriptions journey from GP surgery to you receiving your prescription.
ECO-FRIENDLY - use of paper will significantly reduce. Our drivers carbon footprint will reduce not having to make as many trips to the surgeries.
▫️What do you need to do?▫️
If you would like a more efficient way to get a repeat prescription we would highly recommend downloading the NHS Wales App and nominating your pharmacy for the use of Electronic Prescriptions
**Please note that nomination is not mandatory, but is recommended for the majority of patients.
Nomination of a pharmacy can be changed any time by yourself
You can remain to use paper prescriptions if preferred.**