Vale Group Practice

17/03/2026

📢EXCITING OPPORTUNITY📢

We are excited to announce that we have an opportunity for a new member of Reception Staff to join our busy Medical Practice!

Are you a friendly, organised and compassionate individual looking for a rewarding career in the healthcare sector? We have a fantastic opening for a Receptionist/Call Handler at our surgery.

🔎 Positions: GP Receptionist/Call Handler
💼 Location: Vale Group Practice
🕒 Hours: 25 hours per week, shift pattern
🛠️ Experience: Ideally, but not necessary as full training given

If you are ready to join our team we would love to hear from you!
Send your CV to Helen.McauleySadler2@wales.nhs.uk
or drop in your CV to the Surgery for the attention of the Practice Manager

26/02/2026

⚠️ We are changing clinical IT systems between Thursday 26th February – Thursday 5th March 2026 ⚠️

From 12pm 26th February - 8am Friday 27th February 2026 our IT system will be down and we will be operating an emergency only system.

During this time we will be unable to do the following:
❎ Unable to accept and issue repeat prescriptions.
❎ Unable to issue Med3 Sicknotes or Referral Requests.
❎ Unable to access test results or hospital correspondence.
❎ Unable to process New Patient Registrations.
❎ Unable to update personal details i.e name and address.

What you can do during our downtime:
✅ Utilise Local Pharmacies for common conditions and ailments.
✅ For advice on symptoms call 111 or visit https://111.wales.nhs.uk/
✅ For urgent mental health support, contact NHS 111 and press 2.
✅ Contact your opticians for anything eye related.
✅ Contact your dentist for anything related to teeth/gums.
✅ For recent hospital correspondence or test results, call us after

From Friday 27th February - Thursday 5th March 2026 we will be running a limited service and may be unable to assist with routine queries.

During this time we will be unable to do the following:
❎ Unable to access hospital correspondence.
❎ Unable to process New Patient Registrations.
❎ Unable to update personal details i.e name and address.

For recent hospital correspondence and test results, please call us after the week commencing 16th March 2026 to allow us the time to process the backlog of data.

Thank you for your continued support and understanding during this time.

26/02/2026

03/02/2026

Your Place Your Health Event🤸

This half term, drop in to the Your Place Wellbeing Family Day and chat to a range of friendly healthcare and wellbeing professionals, all under one roof.

From vaccinations to first aid demos and advice, it’s a great chance to ask questions, learn something new, and get support, with no booking needed!

And don’t worry… it’s not all serious! There will be fun, hands-on activities for young people too, including face painting and sports, making it an enjoyable day out for the whole family.

✨ Free to attend
📅 Monday 16 February (Half Term)
🕘 10.30am – 3pm
📍 Pencoedtre High School Main Hall , CF62 9YQ

30/01/2026

⭐FREE Health Event Monday 16th February ⭐

Access free health and wellbeing support and pick up simple ideas to help keep your family well.

This event is fun to everyone and will include activities for young people, hands on demos and more!

No costs, no need to book, just turn up!

📍Location: Pencoedtree High School
🗓️Date: Monday 16th February
🕛Time: 10.30am - 3pm

29/01/2026

28/01/2026

⚠️ IMPORTANT PLANNED SYSTEM MAINTENANCE ⚠️

We will be migrating IT systems between 24.02.2026 – 06.03.2026.

The NHS Wales App and all repeat prescriptions requests will not be available during this period. If you are due your repeat prescription during this time, please submit your request up to 2 weeks earlier than usual and we will issue a postdated prescription.

We will be running URGENT APPOINTMENTS ONLY during this time and will not be able to deal with routine administrative queries including test results, referral requests or sick note requests.

Please share this information with any persons registered with the practice that may be affected by this system downtime.

We appreciate your understanding during this time.

22/12/2025

Community Pharmacy Opening Times - Christmas and New Year 2025/2026

11/12/2025

11/12/2025

Winter can be tough on your health, but a few simple steps can help you stay well ❄️

Visit the website for trusted guidance on:
✅Planning ahead for winter
✅Managing common illnesses at home
✅Finding the right care when you need it

When you feel unwell and aren’t sure where to go, start with NHS 111 Wales. It’s a free, 24/7 service offering expert health advice.

🌐 Visit https://111.wales.nhs.uk/
📞 Call 111

11/12/2025

🎄Christmas and New Year Opening Hours 🎄

18/11/2025

If type 1 diabetes is left undiagnosed, it can get really serious, really quickly. But knowing the signs can avoid a medical emergency and save lives.

Our 4Ts campaign is all about helping you spot the four most common signs of type 1 diabetes in both adults and children, and they’re really easy to remember.

Toilet – Going for a wee more often.
Thirsty – Non-stop thirst and drinking more than usual.
Tired – Feeling more tired and having less energy than usual.
Thinner – Unexplained weight loss.
Download your posters today and help us raise awareness of the 4Ts of type 1 diabetes.

You can find out more about the 4Ts at www.diabetes.org.uk/the4Ts.