Waterfront Medical Centre

15/05/2026

You are welcome to pop into Antenatal Clinic at the Heath Hospital on any weekday morning to have your jab 💪

15/05/2026

Did you know our Surgery uses the AskMyGp Online Service?

⭐ Log on at 8am to request a routine GP appointment for that day
⭐ Request Acute Medication
⭐ Request HRT & Contraceptive Medication
⭐ Request Test Results
⭐ Request a Med3 Sicknote
⭐ Submit a medication query
⭐ Update your personal details i.e Address & Contact Number

🙋 What is AskMyGP?

AskMyGP is an online service which patients of the Waterfront Medical Centre can use to contact the surgery instead of calling over the phone. AskmyGP is open from 8am, Monday to Friday, until we have reached capacity for the day.

Once capacity for routine appointments has been met, this option on AskMyGP will be closed until the following working day. Surgery staff aim to respond to all requests between 8am and 5pm, making it an ideal way for patients to contact the surgery without having to pick up the phone however the telephone lines will still be available from 8am for those who do not wish to use the online service.

🙋 How does AskMyGP Work?

Using AskMyGP is quick and simple. Once registered, patients need to access the surgery website and log-on to AskMyGP to submit their request. Surgery staff will then look through the responses and take action appropriately, responding to patients via AskMyGP with either a solution or next steps. Patients must have an email address and contact telephone number to use AskMyGP.

For further information on AskMyGP:
https://askmygp.uk/how-it-works/

🙋 How do I sign-up for AskMyGP?

To use AskMyGP, you must either be a registered patient at Waterfront Medical Centre or be using it on behalf of a registered patient.

1️⃣ Visit the Waterfront Medical Centre website and click the 'AskMyGP' section.
2️⃣ This will prompt you to register for an account, or sign-in.
3️⃣ Register your personal details and create a strong password.
4️⃣ It may ask you to verify your account with a digital code sent to your email - remember to check your junk email folder if you have not received this.
5️⃣ Once registered, you can log-in to use AskMyGP at anytime through the surgery website.

Waterfront Medical Centre Website: https://www.waterfrontmedicalcentre.wales.nhs.uk

📲 How to add AskMyGP to your smartphone

AskMyGP is accessed through the surgery website but if you have a smartphone, you can add the link to your phone as an 'app' by following the instructions below:

https://www.waterfrontmedicalcentre.wales.nhs.uk/news/2286-add-askmygp-as-a-app-to-your-smartphone

14/05/2026

Parents and primary caregivers... You'll probably be familiar with the Red Book. We're carrying out some research to understand how you use it as part of looking after your child's health.

Do you have 10 minutes to help us out? Follow the link to complete our survey - thank you!

➡️ https://feedback.digital.nhs.uk/jfe/form/SV_5vGwvkdSffnJNAO

14/05/2026

14/05/2026

Meet Jon, Senior Caseworker at mental health charity Platfform.

Jon supports the Seibiant Sanctuary, a service which helps people in mental health crisis across Cardiff and the Vale. The Sanctuary is open between 5pm and 1am, when many other services are closed.

Jon and the team offer advice and support either on the phone or in-person, in a safe space to breathe, connect and regulate.

The service is partly funded by the Health Board in conjunction with Platfform and offers trauma-informed and person-centred care.

The first step to access the Sanctuary is to call the NHS 111 Wales helpline by dialling 111 and pressing 2.

You can either ask directly to be connected to the Sanctuary, or the call handler will assess your needs and refer you to the service if appropriate.

Mental health difficulties can feel overwhelming, but help is always within reach. If you need to talk to someone urgently about your mental health, or you’re concerned about a family member, call 111 and press 2 to speak with a mental health professional, 24 hours a day, 7 days a week. The number is free from a landline or mobile.

13/05/2026

⭐ Vale Flying Start Rainbow Group Drop-In
📅 Thursdays 10am - 11am (Term Time Only)
📍 The Community Enterprise Centre, Barry, CF62 9DA.

🌈 Under 5's with emerging needs
🌈 Opportunity to meet new friends
🌈 Support and information for parents
🌈Variety of Sensory Play Activities

For further information contact Vale Flying Start on 01446 732180.

11/05/2026

Public Health Wales has written to parents and carers who have children in primary schools in Barry to ask them to ensure that they and their children are extra careful with handwashing, because of an outbreak of Hepatitis A in the town.

This is a viral infection that affects the liver, that in most cases is a mild illness, that most people make a full recovery from without long term health problems.

Find out more: https://phw.nhs.wales/news/public-health-wales-writes-to-barry-parents-to-stress-importance-of-handwashing-during-hepatitis-a-outbreak/

11/05/2026

📢 PATIENT REMINDER - UPCOMING BANK HOLIDAY📢

The Surgery will be closed on the following date:
📅 Monday 25th May 2026

Repeat Prescriptions take 72hrs to process (not including weekends or bank holidays) so please check your medication and order ahead of time to avoid any delays.

If your medication is ordered through a nominated pharmacy it is your responsibility to contact them and check your medication is ordered ahead of time. The surgery operates a zero tolerance policy and any abuse towards staff over the front desk or telephone will not be tolerated.

08/05/2026

What is antibiotic resistance? 🦠

Antibiotic resistance happens when harmful bacteria become resistant to the drugs that are designed to kill them.

For more information, click here:
https://www.nhs.uk/medicines/antibiotics/antibiotic-antimicrobial-resistance/

06/05/2026

Bowel screening aims to find cancer at an early stage when treatment is likely to be more effective - early detection is key. At least 9 out of 10 people will survive bowel cancer if it’s found and treated early.

The test kit is designed to measure how much blood is in your poo and can be completed at home. Once you have sent your test your results will be back with you within two weeks. People aged between 50 and 74, and who are living in Wales are invited to take the test every two years.

For more information, click below:
https://phw.nhs.wales/services-and-teams/screening/bowel-screenin

01/05/2026

We wish all our patients a good Bank Holiday Weekend. Here’s what to do if you need help while we're closed:

💊 Please check the opening hours of your local pharmacy before visiting over the bank holiday period. You can visit your pharmacy for advice on many minor illnesses.

📲 Access our practice website for self help and wellbeing resources, including a symptom checker and a range of useful telephone numbers. www.waterfrontmedicalcentre.wales.nhs.uk

🧠 Call NHS 111 and press option 2 to be put through to a Mental Health Specialist if you need to talk to someone about your mental health.

🏥 Call NHS 111 if you think you may need to attend an A&E department or need urgent out of hours care or advice that cannot wait until the GP surgery is back open.

🚨 Call 999 in a medical emergency. This is when someone is seriously ill or injured and their life is at risk.

🦷 Contact your usual dentist if you think you need urgent dental treatment. If you do not have a dentist, contact NHS 111 for advice.

🩺 We will be back open on Tuesday 5th May 2026.