Waterfront Medical Centre

25/07/2025

Heading to an open farm or petting zoo this summer? 🐑🦆🦒

Cuddling with lambs may be cute but lambs and other farm or zoo animals can carry infectious diseases, so good hand hygiene for you and your little ones is important. Stay safe by following these tips:

✅ Wash hands with soap and hot water immediately after touching animals and their enclosures. Hand gels are often not enough.
✅ Do not eat or drink while touching animals.
✅Wash hands before and after preparing and eating food.

24/07/2025

Phone Network Issues 24/07/2025– Patient Callbacks📞

We’ve been trying to contact some of our patients today but are receiving messages advising that your phones are currently unavailable.

We have contacted our telecom supplier who has confirmed there is a wider issue affecting certain phone networks, and they are working to resolve this.

Thank you for your patience and understanding.

23/07/2025

Did you know you can request your HRT medication via our website?

Click on the link below and it will take you to our website, select 'Online Health Forms' and simply submit a request - saving the need to contact the surgery for an appointment. Alternatively, you can pick up a paper form via the reception desk.
www.waterfrontmedicalcentre.wales.nhs.uk

*Please note this if for patients already on HRT medication. To discuss starting HRT medication you will need an initial appointment with a GP to discuss.

This hub serves as a centralised platform where you can discover and utilise various tools, information, and support systems to manage your health and well-being more independently.

21/07/2025

Need health advice but not sure where to start? Our new virtual assistant is here to help - available 24/7, in multiple languages, and ready to guide you to trusted NHS information in seconds.

🩺⚡Whether it’s a rash, fever, toothache, or something else that’s making you feel unwell, just type your symptoms and let the assistant do the searching for you.
✅ Fast, reliable, and easy to use
✅ Designed to support you when you’re not feeling your best
✅ Helps reduce pressure on call centres

We’re always improving, so if you try it, please take a moment to share your feedback: https://loom.ly/GceNUAs

Click the link in comments to read more.

21/07/2025

Inflammatory bowel disease (IBD) is a term used to describe conditions that cause severe tummy pain and diarrhoea. Crohn’s disease and ulcerative colitis are the main types of IBD — both are long-term conditions but there are treatments available to help.

For more information, click below:
https://www.nhs.uk/conditions/inflammatory-bowel-disease/

18/07/2025

You can often treat an insect bite or sting without seeing a GP 🦟

If there's nothing in your skin, or you've removed it, wash your skin with soap and water to help lower the chance of infection. The bite or sting should get better in a few days. Did you know a pharmacist can advise you about medicines that can help ease the symptoms of a bite or sting?

If your symptoms get worse or are not getting any better, you have a high temperature and swollen glands, or you've had a serious allergic reaction to an insect bite or sting before, you can call 111 or get help from NHS 111 Wales online.

For more advice, and for when to call 999, click: https://111.wales.nhs.uk/encyclopaedia/i/article/insectbitesandstings

16/07/2025

🌟 Did you know our Surgery uses the AskMyGp Online Service? 🌟

Instead of calling the surgery, patients can request GP appointments, Test Results, Acute Medication and Medical Certificates via the AskMyGp service which is accessed through the surgery website from 8am Monday to Friday. To register and find out more about the service, visit our website below and click the 'AskMyGP' section.

Patients wishing to use the AskMyGP Service are required to register for an account. Once registered, you can log-in to use the service at any time however on the day appointments are only available from 8am until we reach capacity. The telephone lines will still be available from 8am for those who do not wish to use the online service.

This hub serves as a centralised platform where you can discover and utilise various tools, information, and support systems to manage your health and well-being more independently.

15/07/2025

🔶 Diabetes Self Management Apps 🔶

There are a number of Apps available funded by Public Health Wales as part of the Tackling Diabetes Together Programme - all of which have been created with the initiative to help prevent Type 2 diabetes and improve the quality and length of life for all those already living with diabetes across Wales.

🔹 MyDESMOND Wales - for anyone with a diagnosis of type 2 Diabetes living Wales. https://www.mydesmond.wales/

🔹 Lets Prevent Wales - for anyone identified as at risk of developing type 2 Diabetes. https://www.letspreventdiabetes.wales/

🔹 Babysteps - (accessed through Let’s Prevent above) a digital prevention programme for anyone who has received a diagnosis of gestational diabetes now or in the past.

SUPPORTING YOU TO MANAGE YOUR TYPE 2 DIABETES EICH CEFNOGI I REOLI EICH DIABETES MATH 2 Request Access / Aofyn Am Fynediad Login / Mewngofnodi For full details of what information we collect, why we collect it and how we will use, store and destroy it. Please read our Privacy Notice MyDESMOND is a f...

14/07/2025

14/07/2025

Asthma is a common condition that affects your breathing. It cannot currently be cured but with treatment, most people with asthma can live normal lives. Inhalers, which are devices that let you breathe in medicine, are the main treatment.

The main symptoms of asthma are problems with breathing such as:
🫁 Wheezing
🫁 Coughing
🫁 Shortness of breath
🫁 Tightness in your chest

It is important that you attend an Asthma Review annually at your GP Surgery. If you think you are overdue yours, contact your GP surgery today.

More advice here: http://nhs.uk/Asthma

11/07/2025

Gambling can harm your health, relationships and leave you in serious debt. It’s not always easy to spot when things are getting out of control. Swipe through to see some common signs — and remember, you’re not alone. Help and support is available.

For more information:
https://www.nhs.uk/live-well/addiction-support/gambling-addiction

10/07/2025

Here are some easy ways to stay safe in hotter, sunny weather:

🕒 Stay in the shade as much as possible, especially between 11am and 3pm.
🧴 Use SPF 30+ sunscreen.
🧢 Wear a hat, sunglasses, long sleeves and loose clothes to protect your skin.
💧 Drink plenty of water.
❤️ Check in on loved ones.

Enjoy the sunshine just don’t let it catch you out!