Patient and Client Council Northern Ireland

Patient and Client Council Northern Ireland If you have a concern or issue about health or social care we would like to hear from you
08009170222 About
Who are we? We navigate and advocate.

We are an independent, influential voice. We connect people to HSC services so that they can effectively influence these services. We do this by walking beside people, empowering them. The role of the PCC, with respect to health and social care services, is to represent the interests of the public;
• Promote the involvement of the public;
• Assist people making or intending to make a complaint through advocacy;
• Promote the advice and information by HSC bodies to the public about the design, commissioning and delivery of services;
• Undertake research into the best methods and practices for consulting and engaging the public. To get in contact, Freephone: 0800 917 0222 or Email info.pcc@pcc-ni.net

19/12/2025

If you’re planning on visiting someone in hospital, we would ask that you:

🤝 Wash your hands or use the hand sanitiser/foam on entering and leaving the ward/department

👩 Help reduce overcrowding by ensuring there is no more than two visitors per bed

👶 Only consider bringing very young children or babies in exceptional circumstances

⌚ Comply with the displayed visiting times

🛏️ Do not sit on patients’ beds

🍎 Avoid bringing in any perishable food

🚽 Do not use patient toilets

🧹 Help us to keep patients’ bed and locker areas clear for cleaning teams.

If you have questions or concerns, please speak to the Ward Sister/Charge Nurse or the Nurse in charge.

We’re very grateful for your continued support.

  are proud to support Forward South Partnership this year, with a donation to their Christmas Foodbank appeal.
18/12/2025

are proud to support Forward South Partnership this year, with a donation to their Christmas Foodbank appeal.

👋   today are in:📍Forward South Belfast (185-189 Lisburn Rd, Belfast BT9 7EL) until 3pm📍Dungannon Library until 12noonIf...
18/12/2025

👋 today are in:
📍Forward South Belfast (185-189 Lisburn Rd, Belfast BT9 7EL) until 3pm
📍Dungannon Library until 12noon

If you have a concern about the health or social care you have received, stop by for free advice and support to help you find a resolution or raise your concerns appropriately.

12/12/2025

👋   are in Ballybeen Women's Centre (34 Ballybeen Square, Belfast BT16 2QE) today until 1pm. If you have a concern about...
12/12/2025

👋 are in Ballybeen Women's Centre (34 Ballybeen Square, Belfast BT16 2QE) today until 1pm.

If you have a concern about the health or social care you have received, stop by for free advice and support to help you find a resolution or raise your concerns appropriately.

📢Tomorrow   Support in the Community Service will be at the Forward South Partnership in Belfast 10am - 1pm 👋 Stop by to...
09/12/2025

📢Tomorrow Support in the Community Service will be at the Forward South Partnership in Belfast 10am - 1pm

👋 Stop by to avail of , find out more about our work, and get advice about your health or social care concern

Forward South Partnership

08/12/2025

The Public Accounts Committee has launched a Report on Access to General Practice in Northern Ireland, making 10 recommendations for change. Report linked below.

The PCC gave evidence to the Committee, based on our experience of supporting the public. We took your experiences directly to elected representatives on this important issue and pursued positive change. Read PCC evidence here:https://data.niassembly.gov.uk/HansardXml/committee-35267.pdf

If you have a concern about the health or social care you or a loved has received the PCC can provide you with free independent support and advice.

☎️ 0800 917 0222
🖱️ pcc-ni.net
📧 info@pcc-ni.net

05/12/2025

Have you ever been a head and neck cancer patient?

Our Speech & Language Therapy team want to hear from you.

We are building a patient-informed resource to make recovery easier.

💜

We want to hear your thoughts.

💭 What made eating or speaking difficult at the time of your illness?

💭What helped you most after treatment?

💭 What would have liked as a support tool?

Please take ten minutes to complete a short survey and help other patients.

You can also participate in an optional follow-up chat and choose to share your story with others, retaining anonymity if you wish.

📣 Every voice will help support a patient who is being diagnosed right now, so please take the time to speak up.

The short questionnaire can be accessed through scanning the QR code or via this link: https://bit.ly/3M21sTg

Thank you 💜

Address

Belfast

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

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