Patient and Client Council Northern Ireland

Patient and Client Council Northern Ireland If you have a concern or issue about health or social care we would like to hear from you
08009170222 About
Who are we? We navigate and advocate.

We are an independent, influential voice. We connect people to HSC services so that they can effectively influence these services. We do this by walking beside people, empowering them. The role of the PCC, with respect to health and social care services, is to represent the interests of the public;
• Promote the involvement of the public;
• Assist people making or intending to make a complaint through advocacy;
• Promote the advice and information by HSC bodies to the public about the design, commissioning and delivery of services;
• Undertake research into the best methods and practices for consulting and engaging the public. To get in contact, Freephone: 0800 917 0222 or Email info.pcc@pcc-ni.net

05/02/2026

Painkiller supply issue highlights fundamental risk to NI medicines security Community Pharmacy NI has warned of an imminent risk to the supply of essential medicines in Northern Ireland. Briefing MLAs […]

First edition: Regional Mental Health Service NewsletterThe Regional Mental Health Service (RMHS) is delighted to share ...
03/02/2026

First edition: Regional Mental Health Service Newsletter

The Regional Mental Health Service (RMHS) is delighted to share their first edition of their quarterly Newsletter.

This Newsletter gives a short overview of the work undertaken by the RMHS Team within the past 18 months, including some videos and a glimpse of what’s coming next.

Read it here: https://view.pagetiger.com/dyyyygu/1/?ptit=4828525A4E93277174ADF

For more information on the service, visit: https://online.hscni.net/our-work/social-care-and-children/about-rmhs/

Department of Health NI Public Health Agency nidirect Southern Health and Social Care Trust Western Health and Social Care Trust Belfast Health and Social Care Trust Southern Health and Social Care Trust Northern Health and Social Care Trust Mental Health Champion for NI Action Mental Health AWARE NI MindWise

02/02/2026

Service Users and Carers from within the new Regional Mental Health Service would like to take this opportunity to invite fellow service users, carers and other stakeholders to this half day online Microsoft teams workshop.

This workshop is for you to voice and explore ways that service users and carers will be better listened to and be more influential in steering positive changes within our mental health services. You will have the opportunity to link in with key stakeholders on the day, as we need your voice, your experiences, your ideas and your innovation to make a real difference.

🗓Wednesday 18th February 2026
🕐10am-12.30pm

To register click here: https://forms.cloud.microsoft/pages/responsepage.aspx?id=8DtzjS5ESUS3R6dl6jWf-HM5Y8uPjrlCvuWc6HdJgJ5UQjYxNzM1SUZHNE9GNFZUWk0ySzE1MkFLWS4u&route=shorturl
Please register by 14th February 2026

For more information please contact john.morgan2@hscni.net

PCC at NI Health Collective’s first anniversary eventThis week marked the first anniversary of the Northern Ireland Heal...
30/01/2026

PCC at NI Health Collective’s first anniversary event

This week marked the first anniversary of the Northern Ireland Health Collective (NIHC), celebrated at Hillsborough Castle with leaders from across the VCSE sector, statutory partners and the Health Minister.

The PCC was pleased to attend the event, with our Chief Executive, Meadhbha, speaking about the importance of embedding the People to Partners approach. She highlighted how lived experience can shape policy, reform and service delivery, and the need to move from systems that ‘do to’ people, towards approaches that ‘do with’.

NIHC brings together 19 networks representing more than 1,500 organisations across Northern Ireland. At a time of ongoing pressure, the event reinforced the value of collaboration, trust and lived experience in shaping health and social care reform.

👉 Read more about our People to Partners approach here: https://pcc-ni.net/pcc-impact/people-to-partners/

👉 Read the full NIHC Event article and view photos from the event here: https://lnkd.in/eZAAx-zF

The PCC were called to provide oral evidence to the Health Committee yesterday, Thursday 29 January 2026, following PCC’...
30/01/2026

The PCC were called to provide oral evidence to the Health Committee yesterday, Thursday 29 January 2026, following PCC’s Submission to the Committee on the Adult Protection Bill in October 2025. 🔗https://pcc-ni.net/media/ldfdxcxr/pcc-submission-to-the-health-committee-on-the-adult-protection-bill-311025.pdf

Our submission and oral evidence sought to address the challenges and represent the issues of key importance to the PCC, based on our direct experience of listening to, and working with, the public in the context of the statutory role PCC holds within the Health and Social Care system and the interests of the public we represent.

Background information:
-The Adult Protection Bill was formally introduced by the Minister of Health on Tuesday 17 June 2025.
-PCC Adult Protection Engagement Platform has been engaging with the Department of Health regarding the Bill.
-The Bill completed its Second Stage on Monday 30 June 2025 and is now referred to the Committee for Health for the Committee Stage of the Bill.
-As part of the Committee Stage, the Committee will receive oral evidence on the objectives, proposals and potential consequences of the Bill.

👉Read PCC Opening Statement to Health Committee:https://pcc-ni.net/media/vqbgqrdz/pcc-opening-statement-to-health-committee-final-290126-website.pdf

The session can be watched on playback at the following link: https://niassembly.tv/committee-for-health/

Find out more about the Committee Stage of the Bill here: https://www.niassembly.gov.uk/assembly-business/committees/2022-2027/health/legislation/bills-primary-legislation/adult-protection-bill/

📣 Today will be at a new Support in the Community venue, the Main Foyer in the South West Acute Hospital in Enniskille...
28/01/2026

📣 Today will be at a new Support in the Community venue, the Main Foyer in the South West Acute Hospital in Enniskillen from 10.30am to 1pm.

If you have a concern or issue about your health or social care, stop by to access free support and advice to help you to find a resolution.

Our PCC Support in the Community service is independent, free and confidential.

🗓️More information and additional dates and venues can be found at: http://pcc-ni.net/pcc-support/pcc-support-in-the-community/

Please note that only one staff member will be on duty. We appreciate your patience in the event of any waiting time.

If you are unable to wait, please contact our Freephone on 0800 917 0222 or email info@pcc-ni.net.

Western Health and Social Care Trust

📣 will be at The ARC Healthy Living Centre today from 10am to 12.30pm. Our PCC Support in the Community service is inde...
27/01/2026

📣 will be at The ARC Healthy Living Centre today from 10am to 12.30pm.

Our PCC Support in the Community service is independent, free and confidential.

🗓️Additional dates and venues can be found at: http://pcc-ni.net/pcc-support/pcc-support-in-the-community/
Cherish Sure Start

👏We are proud to see our Chief Executive, Meadhbha Monaghan, selected to join the next cohort of the 'Sciana: The Health...
26/01/2026

👏We are proud to see our Chief Executive, Meadhbha Monaghan, selected to join the next cohort of the 'Sciana: The Health Leaders Network', focusing on the theme of systems leadership for ageing in good health.

Meadhbha will be working with colleagues across Europe on collaborative projects, exploring innovative solutions to challenges facing healthcare systems.

The cohort will examine how to build person-centred, sustainable systems that anticipate and respond to the evolving needs of ageing populations at different life stages.
ℹ️For more information, please visit: https://www.health.org.uk/news-and-comment/news/a-new-cohort-of-18-health-leaders-joins-the-sciana-network?utm_source=linkedin&utm_medium=organic_social&utm_campaign=Sciana_Cohort_18

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Belfast

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Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

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