Patient and Client Council Northern Ireland

10/10/2025

10/10/2025

🌍It's

We want a health and social care service that is actively shaped by the needs and experience of the public.

We believe that you are an expert in the care that you have received and this knowledge should be used by decision makers to improve existing services and help shape new ones.

📽️Ross talks about the benefits of being a PCC Mental Health Engagement Platform member

Visit www.mindingyourhead.info for information, advice and local support services to help look after and improve your mental health and wellbeing.

https://www.youtube.com/watch?v=TgYlv89T3zI

We want a health and social care service that is actively shaped by the needs and experience of the public.We believe that you are an expert in the care that...

10/10/2025

📽️We have recently added a new video to our YouTube Channel: 'PCC Feedback'

This video highlights how PCC can support individuals who have an issue or concern related to health or social care. A big thank you to Colin, Norma and Tom who kindly took part and shared their experiences

Watch here: https://www.youtube.com/watch?v=vjw3Zr3Bld8

Do you have a concern about the health, or social care, you or someone you care for has received?The PCC can provide you with support and advice.This video h...

09/10/2025

It was great to hear about the Vasco Pocket Translation Device, designed for real-time language translation, during in the Community session at Forward South Partnership yesterday.

Thank you Briege Arthurs, CEO of Forward South Partnership & PCC Council Member for the demonstration.

🗓️We will be providing in the Community at Forward South Partnership (185-189 Lisburn Rd, Belfast BT9 7EL) again on Wednesday 15 October 10am - 1pm

Visit our website to stay up to date: https://pcc-ni.net/pcc-support/pcc-support-in-the-community/

08/10/2025

⏳ Just 1 week to go until

This year’s theme is ‘Reset: Shaping Health & Social Care for the Future’

At the conference, attendees will explore how we can work collectively to stabilise, reform and deliver Health and Social Care for the future.

PCC is delighted to sponsor 10 members of the public to attend the conference as we launch our report, ‘People to Partners’, a timely
exploration of how we can move from “doing for” to “doing with,” building new relationships with patients and the public as genuine partners in shaping services and driving wellbeing.

If you are attending, here is where you can find us 👇

💬Join the conversation

Find out more about NICON here: https://www.nhsconfed.org/events/nicon25-reset-shaping-health-and-social-care-future

Arts Care

07/10/2025

The Western Health and Social Care Trust Board has taken the decision to close the current Public Consultation on Emergency General Surgery and move forward on visioning work for ‘Future Health and Care Services in Fermanagh and West Tyrone’.

➡️ Read the full statement here: https://westerntrust.hscni.net/trust-board-closes-the-current-public-consultation-to-move-forward-on-visioning-work-for-future-health-services-in-fermanagh-and-west-tyrone/

The Western Trust Board has taken the decision to close the current Public Consultation on Emergency General Surgery and move forward on visioning work for ‘Future Health and Care Services in Fermanagh and West Tyrone’.

Chief Executive Neil Guckian commented: “We are steadfast in our commitment to the long-term sustainability and development of South West Acute Hospital (SWAH) as a vital and successful hospital within the HSC regional network of hospitals. We will now work with all relevant stakeholders to develop a clear vision for health and social care provision in Fermanagh and West Tyrone, including SWAH as an integral part of how we serve this community.”

Read the full statement here: https://westerntrust.hscni.net/trust-board-closes-the-current-public-consultation-to-move-forward-on-visioning-work-for-future-health-services-in-fermanagh-and-west-tyrone/

05/10/2025

Tomorrow our trained Practitioners will be providing in the Community at:

📍Omagh Primary Care Complex (7 Donaghanie R BT79 0NR) - Mon 6 October, 10am-1pm

📍STEP Dungannon (2 Coalisland Rd BT71 6JT) - Mon 6 October, 10am-4pm

More information https://pcc-ni.net/pcc-support/pcc-support-in-the-community/

03/10/2025

In view of the Met Office’s Amber Weather Warning in relation to Storm Amy. Our message to patients and service users is that they should assume any scheduled appointments are going ahead this afternoon unless contacted by the Trust to advise otherwise.

Current advice from the PSNI is that traffic disruption is possible and road users are advised to consider whether their journey is necessary. Take extra care if you must travel and please consider that your journey may take longer than normal.

Further information: Advice and information on the current weather warnings is available from https://weather.metoffice.gov.uk/warnings-and-advice/uk-warnings

🚗Up to date Traffic information can be found at: https://www.trafficwatchni.com/twni/
📱The Phone First triage service is available on 0300 020 6000
🚨In an emergency, always call 999.

03/10/2025

❗️We are planning for significant disruption to some of our services from early afternoon today due to Storm Amy. ❗️

Based on the current Met Office warning, the following areas within our Trust are most likely to be affected:

Ballycastle
Ballymena
Ballymoney
Coleraine
Cookstown
Magherafelt

As a result, the delivery of some community services in these areas may be impacted. Our service teams will be in touch directly where required.

All other services are currently operating as normal and we would advise patients and service users to continue to attend appointments today, if it is safe to travel.

In the event that your appointment cannot go ahead, then our team will be in touch to reschedule as soon as possible.

Thank you for your continued patience and support while our health and social care system deals with the impact of Storm Amy.

Take care and stay safe.

03/10/2025

✨ We are absolutely delighted to share that has been named Team of the Year at the Picker Experience Network National Awards in Birmingham yesterday! 🎉 Patient Experience Network

This recognition is for our PCC Support in the Community work. “Through an ambitious and highly effective pilot project, this small, committed team redefined what it means to provide accessible, community-based support, bringing advocacy directly into the spaces where people live, work, and gather.” “… they met people face-to-face, helping them navigate complex health systems, speak up, and achieve early, meaningful resolutions to issues that once felt overwhelming.”

A huge congratulations to our amazing team for their dedication, compassion, and commitment - and thank you to everyone we work alongside who help make this possible.

To find out more about PCC Support in the community visit: https://pcc-ni.net/pcc-support/pcc-support-in-the-community/

✨ We would also like to congratulate Ross, our Engagement Platform member, on reaching the finals of the Patient Contribution Individual Award! A fantastic achievement and so well deserved.🎉

The Picker Experience Network Awards are the first and only awards programme to recognise best practice in patient experience across all facets of health and social care in the UK and beyond.

03/10/2025

The Department of Health are consulting on the draft revised Code of Practice to the Mental Health (Northern Ireland) Order 1986.

The consultation, running from 30 September 2025 to 29 December 2025, seeks views from stakeholders, including people with lived experience, carers, families, health and social care professionals, PSNI, Northern Ireland Ambulance Service, advocacy services, and academics, to ensure the Code reflects modern mental health practices and promotes patient rights.

The revised Code provides updated statutory guidance for professionals on the care, treatment, and rights of individuals under the 1986 Order.

🔗Read more and find out how to respond: https://www.health-ni.gov.uk/news/department-health-launches-consultation-revised-mental-health-order-code-practice

Health and Social Care NI

The Department of Health today launches a 12-week public consultation on the draft revised Code of Practice to the Mental Health (Northern Ireland) Order 1986.

02/10/2025

October is Positive Ageing Month! 👫

Are you an older person with experience of HSC services, do you care for older people or are you part of a voluntary and community organisation working with older people?⤵️

Consider joining PCC's Care of Older People Engagement Platform!

Read more: https://pcc-ni.net/pcc-engage/engagement-platforms/care-of-older-people/



Health and Social Care NI Western Health and Social Care Trust Northern Health and Social Care Trust Southern Health and Social Care Trust South Eastern Health & Social Care Trust Belfast Health and Social Care Trust Age NI Carers Northern Ireland The Commissioner for Older People for Northern Ireland Alzheimer's Society Northern Ireland Dementia NI