Business Services Organisation, 2 Franklin Street, Belfast (2025)

20/12/2025

Meet Holly Smyth, PaLS Placement Student through the Business Services Organisation Undergraduate Placement Scheme.

Holly is working as a Medical Buyer within the Regional Purchasing team in Procurement and Logistics Service ( ). She is currently studying Business Studies and is due to graduate in June 2027.

Holly has really enjoyed gaining practical procurement experience through the BSO Placement Scheme. Being responsible for purchasing high quality goods and services for the Belfast Health and Social Care Trust, she is by supporting service users as well as patients.

Watch the video to learn more about Hollys’ experience of working for the BSO.

BSO offers one-year paid placement opportunities along with outstanding employee benefits. To learn more about the opportunities available through the BSO Undergraduate Placement Scheme please go to: https://bso.hscni.net/current-vacancies/bso-career-avenues/bso-undergraduate-placement-scheme/

17/12/2025

Band 7 - BSO Infrastructure Project Manager Waiting List
Ref: 55337683
Salary: Band 7 (£46,148 - £52,809)
Location: Belfast / Lisburn
Closing Date: Fri, 19 Dec 2025 @ 6:00 PM

For more information and to apply: https://jobs.hscni.net/Job/44471/bsoinfrastructure-project-manager-wl-band-7

Notes: We are recruiting to create a waiting list for Permanent / Temporary / Full time / Part time Infrastructure Project Manager Band 7 posts based within Information Technology Services (ITS) Directorate, BSO which may become available over the next 12 months based within Belfast City Centre Location / NIFRS HQ, Seymour Street, Lisburn.

JOB SUMMARY:
Although taking guidance from the relevant Head of Area, the ICT Infrastructure Project Manager will take responsibility for the management and delivery of small to medium Information and Communications Technology (ICT) projects for BSO ITS within the Infrastructure area including cyber.

The ICT Infrastructure Project Manager will deliver ICT projects and programmes to time and budget using effective and appropriate behaviours and skills as necessary.

The ICT Infrastructure Project Manager will interface with the relevant key stakeholders within the business organisations impacted by their specific projects. This is an important role in terms of communicating and encouraging the need for transformation and change in the business in tandem with the delivery of the new capabilities to be delivered by the projects.

Follow the link above to learn more

17/12/2025

Band 7 - BSO Operations Service Manager Cloud Service Waiting List
Ref: 55337678
Salary: Band 7 (£46,148 - £52,809)
Location: Belfast
Closing Date: Fri,19 Dec 2025 @ 6:00 PM

For more information and to apply: https://jobs.hscni.net/Job/44470/bsooperations-service-manager-cloud-service-wl-band-7

Notes: We are recruiting to create a waiting list for Permanent / Temporary / Full time / Part time Operations Service Manager (Cloud Services) Band 7 posts based within Information Technology Services (ITS) Directorate, BSO which may become available over the next 12 months based within Belfast City Centre Location.

JOB SUMMARY:
The postholder will be responsible for overseeing the day-to-day operations of cloud technologies, ensuring their availability, reliability, scalability, security, and license compliance. With key activities of monitoring, troubleshooting issues, implementing solutions to optimize service delivery and optimisation\design of business solutions. Collaboration with cross-functional teams to ensure alignment with business objectives and customer needs.

Additionally, the postholder will play a crucial role in driving continuous improvement initiatives to enhance service quality and efficiency. Your strategic vision will guide the development and ex*****on of operational strategies to support business growth and maintain a competitive edge in the dynamic cloud services market. Overall, your focus will be on delivering exceptional service experiences while maintaining the highest standards of operational excellence.

Follow the link above to learn more

15/12/2025

Band 7 – BSO Capital Finance Manager
Ref: 55343215
Salary: Band 7 (£46,148 - £52,809)
Location: BSO HQ Franklin Street, Belfast
Closing – Tue, 23 December 2025 @ 6:00 PM

For more information and to apply: https://jobs.hscni.net/Job/44502/bso-capital-finance-manager-band-7

JOB SUMMARY
The post holder will provide capital support to business areas and capital advice to HSC client bodies on the management, monitoring and reporting on the financial performance on specific capital programmes within BSO to manage projected position to achieve financial breakeven and completion of projects.

The post holder will report to the Head of Capital and assist them in the preparation of statutory accounts for BSO. The post holder will take a lead in the delivery of capital services to BSO Clients in accordance with the DoH guidance and timescales, ensuring appropriate records are maintained to support audit and reporting requirements in accordance with best practice.

The post holder will provide accurate and complete capital accounting and reporting for the Departmental returns and initiate BSO Board reporting on all BSO capital programmes. They will provide capital accounting service for the BSO Clients which are delivered to strict monthly SLA deadlines to include asset management reporting.

Follow the link above to learn more

15/12/2025

Band 8A - BSO Contracts and Governance Manager
Ref:55364301
Salary: Band 8A (£53,755 - £60,504)
Location: BSO James House, Belfast
Closing Date: Fri, 19 Dec 2025 @ 6:00 PM

For more information and to apply: https://jobs.hscni.net/Job/44616/bsocontracts-and-governance-manager-band-8a

Notes: We are recruiting to create a waiting list for Permanent / Full time / Part time Contracts and Governance Manager Band 8a posts based within Information Technology Services (ITS) Directorate, BSO which may become available over the next 12 months based within Belfast City Centre Location.

JOB SUMMARY:
BSO ITS provide a range of services to customer organisations and sectors across the Health & Social Care System in Northern Ireland. The post holder will be primarily responsible for managing the business performance of the services delivered to these customer organisations and supporting growth in Cloud services. This will include leading in supporting ITS in the development of new Service Level Agreements and/or variations to existing Service Level Agreements and implementation of agreed SLA processes. This will also ensure all services provided are accurately reflected and costed.

A key part of the role is ensuring that the services delivered to customers are of the agreed quality required to support the wider business needs of the HSC. This will require working closely with all ITS service areas, the Portfolio Management Office and our customer organisations. This post will include responsibility for monitoring and reporting of key performance data in relation to Service Level Agreements and licence compliance.

The post holder will also be responsible for developing and leading on Business Planning processes, leading the review and implementation of Customer Survey approaches and methodologies, review and development of Benchmarking approaches and ensuring reporting arrangements are in place for customers, governance forums and ITS SMT.

The post holder will also actively lead on behalf of then Service and co-ordinate the development of new systems and services, liaising with external customer organisations and internal service areas, ensuring the necessary licensing, governance and financial reporting processes are in place.

Follow the link above to learn more

14/12/2025

Business Services Organisation (BSO) Shared Services Payroll provide a regional Payroll service to 16 HSC Organisations across Northern Ireland.

Payroll ensure that employees across the HSC are paid effectively and efficiently.

They provide a vital function that supports the efficient running of the HSC. The team’s work includes:
• Processing new starters and leavers
• Processing timesheets
• Uploads of enhancements from Electronic Rosters
• Family Leave and Sickness payments
• Responding to employee queries

For further information, please visit the Payroll website: https://payrollquery.hscni.net/

14/12/2025

Band 4 - BSO Service Desk Operations Technician Waiting List
Ref: 55364410
Salary: Band 4 (£26,530 - £29,114)
Location: Belfast
Closing Date: Fri, 19 Dec 2025 @ 6:00 PM

For more information and to apply: https://jobs.hscni.net/Job/44614/bsoservice-desk-ops-technician-wl-band-4

Notes: We are recruiting to create a waiting list for Permanent / Temporary / Full time / Part time Operations Technician Service Desk Band 4 posts based within Information Technology Services (ITS) Directorate, BSO which may become available over the next 12 months based within Belfast City Centre location.

INFORMATION TECHNOLOGY SERVICES (ITS) BACKGROUND

Business Services Organisation Information Technology Services (BSO ITS) operate on the front line of health care providing a range of services for Health and Social Care across Northern Ireland. This support ranges from day-to-day maintenance to the design and implementation of major systems. The organisation is a dynamic one constantly looking for innovative ways of exploiting new and existing technologies to improve the delivery of regional healthcare services across Northern Ireland. Information technology plays a central role in the safe and effective delivery of health and social care in Northern Ireland.

ITS is an ISO 20000 accredited organisation and operates in an ITIL Service Management environment.

JOB SUMMARY:
This post will involve working on the ITS Service Desk, handling calls from Health Service staff, Northern Ireland Fire Service and third party suppliers. The post holder will also be responsible for first line resolution for a number of different systems. The ITS Service Desk is ITIL and ISO20000 compliant; and as such the post holder will have access to extensive operational documentation in order to meet the demands of the role in full.

Follow the link above to learn more

13/12/2025

Band 7 - BSO Project Manager Temporary Waiting List
Ref: 55341510
Salary: Band 7 (£46,148 - £52,809)
Location: Belfast / Gransha / Lisburn
Closing Date: Fri, 19 Dec 2025 @ 6:00 PM

For more information and to apply: https://jobs.hscni.net/Job/44461/bsoproject-manager-band-7-temporary-waiting-list

Notes: We are recruiting to create a waiting list for Temporary / Full time / Part time Project Manager Band 7 posts based within Information Technology Services (ITS) / Equip Programme BSO which may become available over the next 12 months based within Belfast City Centre Location / Gransha, Park House, Clooney Road, Derry/Londonderry / NIFRS HQ, Seymour Street, Lisburn.

INFORMATION TECHNOLOGY SERVICES (ITS) BACKGROUND
Business Services Organisation Information Technology Services (BSO ITS)
operate on the front line of health care providing a range of services for Health
and Social Care across Northern Ireland. This support ranges from day-to-day
maintenance to the design and implementation of major systems.

The organisation is a dynamic one constantly looking for innovative ways of exploiting new and existing technologies to improve the delivery of regional healthcare services across Northern Ireland. Information technology plays a central role in the safe and effective delivery of health and social care in Northern Ireland.

ITS is an ISO 20000 accredited organisation and operates in an ITIL Service Management environment.

EQUIP BACKGROUND
The equip Programme is a large and complex regional transformation programme. It has been established on behalf of HSC to procure and implement replacements for the current Finance, Procurement and Logistics, Human Resources, Pay and Travel Management systems.

With over 76,000 employees impacted by the implementation of the new system, working across 16 different legal entities, this is currently one of the largest and most complex Enterprise Resource Planning (ERP) implementations in the UK across the public sector.

JOB SUMMARY:
The Project Manager will take responsibility for the management and delivery of small to medium-sized ICT projects across HSCNI. They will deliver ICT projects to time and budget in line with approved standards. The Project Manager will work with key stakeholders for each project delivered. They will facilitate transformation and change in relevant service areas.
Follow the link above to learn more

13/12/2025

Business Services Organisation (BSO) have set out a clear plan to reduce our impact on the environment and create positive change for staff communities and the planet.

Our new Sustainability Strategy (2025-2030) is now live. Please take a few minutes to watch the animation below providing an overview on ‘Our Journey to Net Zero’.

To learn more about Sustainability at BSO, please visit: https://bso.hscni.net/directorates/strategic-planning-and-customer-engagement/bso-sustainability/

Everyone has a role to play, and small actions will add up to big change.

12/12/2025

Band 5 BSO Project Support Temporary Waiting List
Ref: 55341256
Salary: Band 5 (£29,970 - £36,483)
Location: Belfast / Gransha / Lisburn
Closing Date: Fri, 19 Dec 2025 @ 6:00 PM

For more information and to apply: https://jobs.hscni.net/Job/44464/bsoproject-support-band-5-temporary-waiting-list

Notes: We are recruiting to create a waiting list for Temporary / Full time / Part time Project Support Band 5 posts based within Information Technology Services (ITS) / Equip Programme BSO which may become available over the next 12 months based within Belfast City Centre / Gransha, Park House, Clooney Road, Derry/Londonderry / NIFRS HQ, Seymour Street, Lisburn.

INFORMATION TECHNOLOGY SERVICES (ITS) BACKGROUND
Business Services Organisation Information Technology Services (BSO ITS)
operate on the front line of health care providing a range of services for Health
and Social Care across Northern Ireland. This support ranges from day-to-day
maintenance to the design and implementation of major systems.

The organisation is a dynamic one constantly looking for innovative ways of exploiting new and existing technologies to improve the delivery of regional healthcare services across Northern Ireland. Information technology plays a central role in the safe and effective delivery of health and social care in Northern Ireland.

ITS is an ISO 20000 accredited organisation and operates in an ITIL Service Management environment.

EQUIP BACKGROUND
The equip Programme is a large and complex regional transformation programme. It has been established on behalf of HSC to procure and implement replacements for the current Finance, Procurement and Logistics, Human Resources, Pay and Travel Management systems.

With over 76,000 employees impacted by the implementation of the new system, working across 16 different legal entities, this is currently one of the largest and most complex Enterprise Resource Planning (ERP) implementations in the UK across the public sector.

JOB SUMMARY:
The post holder will be involved in delivering Project Implementation, Quality Assurance and Analysis and System Administration Services across a range of functions to support HSC business processes. Services will be delivered to support the use of ICT in one or more of the following business areas: Business Systems; Infrastructure and Architecture; Integration, Data Warehousing and New systems development; Community Social Services and Primary Care; Secondary Care; eHealth Projects.

Follow the link above to learn more

12/12/2025

BSO Financial Accountant Band 7
Ref: 55343219
Salary: Band 7 (£46,148 - £52,809)
Location: BSO HQ Franklin Street, Belfast
Closing – Tue, 23 December 2025 @ 6:00 PM

For more information and to apply: https://jobs.hscni.net/Job/44481/bso-financial-accountant-band-7

JOB SUMMARY
The BSO Finance Department provides a range of Accounting and Financial Services both within the BSO, engaging with all Directorates across the organisation as well as to a number of Customer Organisations across Health and Social Care (HSC).

The post holder will take a lead in delivering financial accounting, reporting and financial governance services to a range of both internal BSO and external HSC customers and support the delivery of the overall BSO Finance business objectives in this key management position within the Finance team.

The post holder will be responsible to the Financial Accounting and Reporting Manager and deliver against BSO Finance annual business plan, corporate reporting, service level and internal arrangements in support of operational delivery including proactively supporting the drive for continuous improvement.

The specifics of the role will include:
Overseeing effectiveness of financial controls in place for all areas of financial reporting, banking and control;
- Using detailed financial systems knowledge and analysis of complex information to present meaningful financial information to business areas to facilitate effective budgetary control and planning to achieve financial breakeven;
- Oversight of Finance support to business areas and driving improvement in executing appropriate financial governance and implementation of audit recommendations including ensuring business continuity arrangements are in place for provision of Audit Committee services;
- Provide day to day line management responsibilities of the team in the areas of financial reporting, general ledger controls, banking, cash management, governance and financial accounting.

The post-holder will deputise for the Financial Accounting & Reporting Manager as and when required and ensure continuity of service provision across the team.

Follow the link above to learn more.

11/12/2025

Band 7 – BSO Capital Finance Manager
Ref: 55343215
Salary: Band 7 (£46,148 - £52,809)
Location: BSO HQ Franklin Street, Belfast
Closing – Tue, 23 December 2025 @ 6:00 PM

For more information and to apply: https://jobs.hscni.net/Job/44502/bso-capital-finance-manager-band-7

JOB SUMMARY
The post holder will provide capital support to business areas and capital advice to HSC client bodies on the management, monitoring and reporting on the financial performance on specific capital programmes within BSO to manage projected position to achieve financial breakeven and completion of projects.

The post holder will report to the Head of Capital and assist them in the preparation of statutory accounts for BSO. The post holder will take a lead in the delivery of capital services to BSO Clients in accordance with the DoH guidance and timescales, ensuring appropriate records are maintained to support audit and reporting requirements in accordance with best practice.

The post holder will provide accurate and complete capital accounting and reporting for the Departmental returns and initiate BSO Board reporting on all BSO capital programmes. They will provide capital accounting service for the BSO Clients which are delivered to strict monthly SLA deadlines to include asset management reporting.

Follow the link above to learn more

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