Jayex

21/08/2025

Just a reminder to follow us over on our new page https://www.facebook.com/profile.php?id=61579355079464 #
if you want to keep up to date on the latest Patient Engagement solutions

Jayex are the healthcare sector leaders in patient engagement optimisation

19/08/2025

We're relaunching our page; if you want to keep up to date on the latest Patient Engagement solutions come over and drop a follow at https://www.facebook.com/profile.php?id=61579355079464 #

Jayex are the healthcare sector leaders in patient engagement optimisation

18/08/2025

🏢 𝐎𝐧𝐞 𝐁𝐮𝐢𝐥𝐝𝐢𝐧𝐠, 𝐌𝐮𝐥𝐭𝐢𝐩𝐥𝐞 𝐏𝐫𝐚𝐜𝐭𝐢𝐜𝐞𝐬? 𝐉𝐚𝐲𝐞𝐱 𝐇𝐚𝐬 𝐘𝐨𝐮 𝐂𝐨𝐯𝐞𝐫𝐞𝐝.⁣
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With more GP practices and services now sharing premises, the way we manage check-in and patient flow needs to adapt.
Whether it’s two practices working from the same building or a mix of primary care and community services under one roof, the challenge is the same:⁣
⁣𝐡𝐨𝐰 𝐭𝐨 𝐤𝐞𝐞𝐩 𝐭𝐡𝐢𝐧𝐠𝐬 𝐫𝐮𝐧𝐧𝐢𝐧𝐠 𝐬𝐦𝐨𝐨𝐭𝐡𝐥𝐲 𝐰𝐢𝐭𝐡𝐨𝐮𝐭 𝐝𝐨𝐮𝐛𝐥𝐢𝐧𝐠 𝐮𝐩 𝐨𝐧 𝐜𝐨𝐬𝐭𝐬, 𝐞𝐪𝐮𝐢𝐩𝐦𝐞𝐧𝐭, 𝐨𝐫 𝐜𝐨𝐧𝐟𝐮𝐬𝐢𝐨𝐧.⁣
⁣
More and more sites are housing multiple health services under one roof. It’s efficient, it’s scalable—but it also comes with a new set of logistical headaches.⁣
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🧭 Patients unsure where to go⁣
💬 Receptions fielding endless “Am I in the right place?” questions⁣
💸 Duplicate investments in hardware and systems⁣
🕓 Delays and confusion, especially for new visitors⁣
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We understand that shared spaces need smart, unified solutions—without creating complexity or costs. That’s why our check-in, display, and calling ecosystem is built with 𝐦𝐮𝐥𝐭𝐢-𝐭𝐞𝐧𝐚𝐧𝐜𝐲 in mind.⁣
⁣
✅ 𝐎𝐧𝐞 𝐓𝐨𝐮𝐜𝐡𝐬𝐜𝐫𝐞𝐞𝐧. 𝐌𝐮𝐥𝐭𝐢𝐩𝐥𝐞 𝐏𝐫𝐚𝐜𝐭𝐢𝐜𝐞𝐬.⁣
⁣Our system can support multiple GP practices or services from a single check-in kiosk—with smart configurations that match patients to the right service, right diary, and right waiting room.⁣
⁣
Whether it’s:⁣
▪️ GP A and GP B sharing a waiting area⁣
▪️ A physio clinic working from the same building⁣
▪️ EMIS GP Surgery sharing with a SystmOne MSK treatment service⁣
⁣
𝐉𝐚𝐲𝐞𝐱 𝐂𝐨𝐧𝐧𝐞𝐜𝐭 makes the transition smooth, with 𝘥𝘺𝘯𝘢𝘮𝘪𝘤 𝘤𝘰𝘯𝘧𝘪𝘨𝘶𝘳𝘢𝘵𝘪𝘰𝘯, 𝘴𝘩𝘢𝘳𝘦𝘥 𝘪𝘯𝘧𝘳𝘢𝘴𝘵𝘳𝘶𝘤𝘵𝘶𝘳𝘦, 𝘢𝘯𝘥 𝘱𝘦𝘳-𝘱𝘳𝘢𝘤𝘵𝘪𝘤𝘦 𝘴𝘦𝘵𝘵𝘪𝘯𝘨𝘴. No more duplicated screens, no more patient confusion.⁣
⁣
🧭 𝐂𝐥𝐞𝐚𝐫 𝐃𝐢𝐫𝐞𝐜𝐭𝐢𝐨𝐧𝐬 𝐖𝐢𝐭𝐡 𝐖𝐚𝐲𝐟𝐢𝐧𝐝𝐢𝐧𝐠 𝐚𝐧𝐝 𝐏𝐨𝐬𝐭 𝐂𝐡𝐞𝐜𝐤-𝐢𝐧 𝐌𝐞𝐬𝐬𝐚𝐠𝐢𝐧𝐠⁣
⁣Patients can:⁣
▪️ View maps or floorplans after check-in⁣
▪️ See tailored messages based on the practice, service or clinician they checked into⁣
▪️ Be routed directly to the right area, floor, or door⁣
⁣
This improves patient confidence and reduces demand on frontline reception teams.⁣
⁣
📺 𝐄𝐥𝐞𝐯𝐚𝐭𝐞 𝐭𝐡𝐞 𝐖𝐚𝐢𝐭𝐢𝐧𝐠 𝐑𝐨𝐨𝐦 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞⁣
⁣Once patients are checked in:⁣
▪️ Use QView to display estimated delays, appointment progress, and clinician availability⁣
▪️ Use Jayex Calling to call patients by name, number, or custom ID⁣
▪️ Tailor waiting room displays to show health content, local campaigns, or even site-specific announcements⁣
⁣
The result? 𝐋𝐞𝐬𝐬 𝐜𝐨𝐧𝐟𝐮𝐬𝐢𝐨𝐧, 𝐥𝐞𝐬𝐬 𝐟𝐫𝐮𝐬𝐭𝐫𝐚𝐭𝐢𝐨𝐧, 𝐚𝐧𝐝 𝐦𝐨𝐫𝐞 𝐭𝐢𝐦𝐞 𝐟𝐨𝐫 𝐜𝐚𝐫𝐞.⁣
⁣
𝐖𝐚𝐧𝐭 𝐭𝐨 𝐬𝐞𝐞 𝐡𝐨𝐰 𝐢𝐭 𝐰𝐨𝐫𝐤𝐬?⁣
Get in touch for a demo or case study of real-world multi-practice deployments.⁣
⁣
📩 contact@jayex.com⁣
📞 020 8838 6222⁣
⁣

15/08/2025

𝘾𝙝𝙚𝙘𝙠-𝙄𝙣 𝙆𝙞𝙤𝙨𝙠𝙨 𝘼𝙧𝙚 𝙁𝙤𝙧 𝙈𝙤𝙧𝙚 𝙏𝙝𝙖𝙣 𝙅𝙪𝙨𝙩 𝘼𝙧𝙧𝙞𝙫𝙞𝙣𝙜
Most people think of a kiosk as a way to say, “I’m here.”
𝘉𝘶𝘵 𝘸𝘩𝘢𝘵 𝘪𝘧 𝘪𝘵 𝘤𝘰𝘶𝘭𝘥 𝘴𝘢𝘺 𝘮𝘰𝘳𝘦?

At most Practices, a patient checks in, sits down, and waits.
But what if that 30-second window became an opportunity to:
✔️ Ask if their contact details are correct
✔️ Get updates on health and lifestyle factors
✔️ Update a smoking status for QOF
✔️ Prompt a new service offering or links to localised services
✔️ Collect consent for digital comms or remote monitoring

That’s the part many Practices are missing - and it’s already built in.

Your Jayex kiosk isn’t just a check-in tool. It’s a digital touchpoint - and the patient is already using it.

We’ve seen Practices use that moment to:
✅ Capture lifestyle data for QOF and long-term condition reviews
✅ Push key health campaigns (e.g. cervical screening, blood pressure)
✅ Ensure Carer statuses are up to date and correct
✅ Reduce the time clinicians spend on admin during appointments
✅ Capture patient feedback or survey information

🔍 The data you need is already walking through your door.
Why not collect it — while they wait?

This isn’t about adding more tech.
It’s about using what you already have, smarter.

💬 “Turn a 30-second wait into a QOF update, a flu invite, or a moment of education.”

Whether it’s reducing pressure on staff, boosting QOF performance, or engaging hard-to-reach groups - small interactions add up.

📩 Want to see what your check-in system could actually do?

Message us contact@Jayex.com or visit www.jayex.com
- we’ll walk you through it in 15 minutes.

14/08/2025

🔧 𝐈𝐧𝐬𝐭𝐚𝐥𝐥𝐢𝐧𝐠 𝐲𝐨𝐮𝐫 𝐉𝐚𝐲𝐞𝐱 𝐬𝐲𝐬𝐭𝐞𝐦 𝐢𝐬 𝐡𝐚𝐬𝐬𝐥𝐞-𝐟𝐫𝐞𝐞 — 𝐚𝐧𝐝 𝐛𝐮𝐢𝐥𝐭 𝐟𝐨𝐫 𝐛𝐮𝐬𝐲 𝐆𝐏 𝐩𝐫𝐚𝐜𝐭𝐢𝐜𝐞𝐬.⁣
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Whether you’re introducing self check-in, patient calling, or upgrading to the full suite with QView and dashboards — our streamlined process and expert support make setup straightforward.⁣
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We’ve put together this step-by-step guide to help Practices get started with:⁣
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✔️ The right product mix⁣⁣
✔️ A quick, no-surprise site survey⁣⁣
✔️ Full compliance with local IT and Governance standards⁣⁣
✔️ Hassle-free delivery and installation⁣⁣
✔️ Ongoing support and training from day one⁣
⁣
🎁 Plus, we’ve added a couple of bonus tips we know make all the difference.⁣
⁣
💬 Click through to see how easy it is to get your new system up and running — with minimal disruption and maximum peace of mind.

13/08/2025

𝗣𝗼𝗽𝘂𝗹𝗮𝘁𝗶𝗼𝗻 𝗵𝗲𝗮𝗹𝘁𝗵 𝘀𝘁𝗮𝗿𝘁𝘀 𝘄𝗶𝘁𝗵 𝗱𝗮𝘁𝗮 — 𝗯𝘂𝘁 𝗶𝗻𝘀𝗶𝗴𝗵𝘁 𝗶𝘀 𝘄𝗵𝗮𝘁 𝗱𝗿𝗶𝘃𝗲𝘀 𝗮𝗰𝘁𝗶𝗼𝗻.

Prevention beats cure. The NHS knows it, and so do we. We also know identifying the right patients for preventative care isn’t easy — especially when you’re juggling the daily demands of running a practice or PCN.

That’s where 𝗚𝗣𝗹𝗲𝗻𝘀 comes in.

Jayex’s new analytics platform turns your patient data into 𝗮𝗰𝘁𝗶𝗼𝗻𝗮𝗯𝗹𝗲 𝗶𝗻𝘀𝗶𝗴𝗵𝘁𝘀, helping PCNs and practices:
• Spot health trends across your population
• See how patient cohorts are being actively managed
• Tailor care pathways by condition, geography, or local need
• Identify at-risk individuals for early intervention
• Track impact and support continuous improvement
• Align local services with commissioning goals

No more guesswork. Just 𝗲𝘃𝗶𝗱𝗲𝗻𝗰𝗲-𝗯𝗮𝘀𝗲𝗱 𝗱𝗲𝗰𝗶𝘀𝗶𝗼𝗻𝘀 that improve outcomes and reduce pressure on services.

✅ Use your existing clinical data
✅ Support localised service design
✅ Deliver better care with less friction

👉 𝗖𝘂𝗿𝗶𝗼𝘂𝘀 𝗵𝗼𝘄 𝘁𝗵𝗶𝘀 𝗰𝗼𝘂𝗹𝗱 𝘄𝗼𝗿𝗸 𝗶𝗻 𝘆𝗼𝘂𝗿 𝗮𝗿𝗲𝗮 𝗼𝗿 𝗳𝗼𝗿 𝘆𝗼𝘂𝗿 𝗽𝗿𝗶𝗼𝗿𝗶𝘁𝘆 𝗰𝗼𝗻𝗱𝗶𝘁𝗶𝗼𝗻?
Let’s explore how GPlens can support your population health goals — drop us a line at 𝗰𝗼𝗻𝘁𝗮𝗰𝘁@𝗷𝗮𝘆𝗲𝘅.𝗰𝗼𝗺.

12/03/2025

Meet the team 👋

Fahim joined the Technical Operations Team at Jayex in April 2024.

With 10 years of experience in both the public and private sectors, Fahim has built a robust skill set in IT. He holds various IT qualifications and has led on a number of notable IT Projects.

In his spare time, Fahim enjoys spending quality time with his family and travelling.

06/03/2025

Welcome to The Willows Medical Practice, who've recently chosen to install the full Jayex Connect Patient Flow solution.👋

Using both Jayex Check-in and Patient Calling and information screens, supports practices to reduce workload for staff, improve patient experience and allows teams to focus on challenging, more time consuming tasks, safe in the knowledge they have robust automated solutions supporting elsewhere. ✅

In future, all of our Connect Patient Flow customers will also benefit from business continuity support, population health tools and opportunities to improve patient care.👀

Email us today via contact@jayex.com to arrange a demo!🚀

04/03/2025

Meet the team 👋

Meet Rosh*ta.

Rosh*ta Studied her Masters in Medical Biotechnology and has since gained 4 years experience working across a variety of IT systems with a focus on optimisation.

Currently responsible for maintaining and improving the technical infrastructure of product installations, she troubleshoots escalated technical issues, performs root cause analyses and completes product configuration and monitoring.

She likes long drives and exploring new places. She is creative and loves art. 👩‍🎨

19/02/2025

Reminder! 😀

Jayex will be attending Best Practice at the Olympia, London 26-27 February 2025.

We'll be at Stand no. E10 strategically near the coffee and break out area ☕.

We'll have plenty to talk about from population health, security, business continuity and patient flow. We look forward to meeting customers, new contacts and partners throughout the event, from across the healthcare space.

Come and stop by, we look forward to seeing everyone there. 👀

12/02/2025

Jayex provides an innovative patient view of the waiting area, giving both staff and patients clear, real-time information.

QView - Queue Manager

Alleviate patient wait related anxiety 😀
Display the latest real time waiting information in your healthcare facility ⏰
Reduces patient queries 🙋
Improve patient experience 🏆

More and more practices using Jayex Connect check-in and patient calling are finding our handy QView tool really benefits the waiting room experience.

Toggle features as you please, choose from a variety of available views to display what's relevant to you; integrated with the latest public health campaign information and patient calling and multi-media features.

Contact us for a demo today or to find out more!
contact@jayex.com

04/02/2025

At Jayex, we believe communication is key in providing a quality service. We proactively engage with practice managers, local IT Teams, and Project /Operations teams to ensure an install which meets all local requirements.

On the day of install, your surgery will be assigned a dedicated technical operations engineer to ensure your services are installed and configured smoothly. This is followed by a 2-week grace period where any teething issues that may appear are picked up by the same technical operations engineer.

You will then be contacted by our Service Delivery Manager, Mhairi Gilfillan, as you pass into our Business-as-Usual Support service after install. From here, anytime you raise a ticket with Jayex you will be engaging with our dedicated and knowledgeable Customer Support Team.

Please feel free to ask our team any questions 🙂