Lordswood Medical Group

Lordswood Medical Group Serving the patients of
Quinborne Medical Practice
Quinton Family Practice
Lordswood Medical Practice This page is provided for information only.

Every effort is taken to ensure that the information published on this page is accurate and informative. It is not intended to replace a consultation with an appropriately qualified medical practitioner. Neither the Practice, nor any of its sub-contractors can accept responsibility for any loss, damage or injury that arises from the use of this page. Links are provided for information and convenie

nce only. We cannot accept responsibility for the sites linked to, or the information found there. A link does not imply an endorsement of a site; likewise, not linking to a particular site does not imply lack of endorsement. We make every effort to ensure that this website is available 24 hours a day, 365 days a year. However, we cannot guarantee uninterrupted access to this page, or the sites to which it links. We accept no responsibility for any damages arising from the loss of use of this information. Whilst every effort is made to ensure downloadable content is free from viruses, the Practice cannot accept any liability for damages resulting from virus infection. This page is not intended for comments or direct communication with practice staff as user generated content is not monitored on this page under any circumstances.

13/03/2024

Day 2 of total triage has shown our aim to provide fair access to all whilst promoting continuity and choice of clinician looks promising. Today, our GPs triaged 356 requests, phones and reception remain quiet. Access to us whether online, by phone or in person gives you the same level of service. Our reception now focus on helping people who need it. Access us via the NHS App by submitting a medical query or visit our website. We hope our service is improving for you all.

13/03/2024

‼️ Online Triage System ‼️

We have received some feedback letting us know that some of our patients have tried to book an appointment via our new booking system and are unable to locate appointments.
To request an appointment, please visit our surgery website Lordswood.org.uk and not Systmone Online.
This will take you to our website home page where you will see a Request an Appointment button. Once selected this will then take you to our appointments page and enable you to follow a link to the correct form.
Please note this will not take you to a screen to book an appointment slot. Instead, once your form has been triaged by one of our GPs you will receive a response within 1 working day.
If a face to face appointment is required you will receive a booking link in order for you to select an appointment time.
Thank you

12/03/2024

We’d like to share feedback from total triage Day 1. Our aim is fair access for all, whilst promoting continuity and choice of clinician. Accessing us online, by phone, or in person gives you the same service. Today our GPs triaged over 400 requests, dealing with quick consultations to make time for those who need it. Phone waits are 2 minutes and reception queuing is rare. Reception now focus on helping the elderly, and anyone needing help to use triage such as people with disabilities, additional needs, or who can’t access the internet. Thank you for your patience. We hope it will improve our service for you all.

12/03/2024

From 8am today, if you require an appointment at Lordswood Medical Practice, Quinborne (Selcroft Surgery) and Quinton Family Practice, please submit an online request form via the practice website or through the NHS app. This means you no longer need to queue outside the practice in the morning nor do you need to wait to speak to the receptionist on the phone to get an appointment. All online requests will be reviewed by a GP and responded to within 1 working day.

From 3rd July 2023, we will no longer be accepting medication requests over the telephone with the exception of housebou...
27/06/2023

From 3rd July 2023, we will no longer be accepting medication requests over the telephone with the exception of housebound and vulnerable patients. To order your medications you can visit us online at lordswood.org.uk, you can drop requests off to the surgery either using your repeat slip or a written request and you can visit us in person at the surgery.
Our telephone lines will still be open 10AM-4PM for medication related queries only.

20/06/2023

Prescriptions Phone Line
Please note our prescription phone line will be closed from 1.15pm due to staff training, apologies for any inconvenience.

16/06/2023

Prescriptions Phone Line
On Tuesday 20th June our prescription phone line will be closed from 1.15pm due to staff training, apologies for any inconvenience.

07/06/2023

GP Closure
Our Quinton Family Practice & Quinborne Medical Practice will be closed for staff training today (Wednesday 7th June) between 12.45-2.15, apologies for any inconvenience.

The surgery will be closed on Monday 29th May for the Whitsun Bank Holiday.We will reopen as usual on Tuesday 30th May.D...
29/05/2023

The surgery will be closed on Monday 29th May for the Whitsun Bank Holiday.
We will reopen as usual on Tuesday 30th May.
During this time, if you need urgent medical assistance please call NHS 111. If you experience chest pains or any difficulty breathing please call 999.

Happy International Nurses Day to our amazing nursing team.
12/05/2023

Happy International Nurses Day to our amazing nursing team.

Address

54, Lordswood Road, Harborne
Birmingham
B179DB

Opening Hours

Monday 8am - 6:30pm
Tuesday 8am - 6:30pm
Wednesday 8:30am - 6:30pm
Thursday 8:30am - 6:30pm
Friday 8am - 6:30pm

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