Clement Road Medical Centre

26/06/2025

Update regarding Primary Care Prescribing:

From 23 June 2025, access to the medication tirzepatide (Mounjaro®) is beginning in England for a small number of patients living with obesity who are at the highest risk of serious health conditions.

In the Black Country, new community-based weight management services are currently being developed to support safe and effective access to this treatment, this means GPs are not yet able to prescribe tirzepatide (Mounjaro®) for weight management in this area.

If you wishes to express disappointment that there is not yet a service in place for the whole of the black country, please direct them to the ICB complaints inbox – bcicb.time2talk@nhs.net

From 23 June 2025, access to the medication tirzepatide (Mounjaro®) is beginning in England for a small number of patients living with obesity who are at the highest risk of serious health conditions.

25/12/2024

Wishing everyone a Merry Christmas and a happy new year

25/12/2024

Pharmacies open over the bank holidays

Need to visit a Pharmacy during the Christmas Holidays?
Why not check out which of your local pharmacies are open with just a click? - https://www.nhs.uk/service-search/pharmacy/find-a-pharmacy/

22/07/2024

Service update:
It appears that our clinical system is back and now back to normal function.

19/07/2024

Emergency Care: For urgent medical issues, please use 111 online or visit your nearest urgent care centre or contact emergency services.

Minor illness: Please check your local Pharmacy https://www.nhs.uk/service-search/pharmacy/find-a-pharmacy

· Interim Solutions: If you need immediate assistance or have urgent prescription requests, please call our reception at 01215592044

Our team is working hard to resolve the issue and restore full service as soon as possible. We apologise for any inconvenience and appreciate your patience. Thank you for your understanding.

Sincerely,

Team at Clement Road Medical Centre

19/07/2024

Dear all,

We regret to inform you that our clinical system, EMIS, is currently down. This unexpected outage affects our ability to manage appointments, access medical records, and process prescriptions.

Appointments: We cannot book, reschedule, or access appointment details at the moment. If you already have an appointment, please still attend your appointment. If you were booked for a telephone consultation, please could you attend instead as are not able to see who has been booked in on our clinics.

Medical Records: Access to medical records and test results is temporarily unavailable.

Prescriptions: Processing of repeat routine prescriptions will be delayed.
If you have urgent requests, call 01215592044. You will be required to use the right hand side of the prescription or medication boxes with named labels as proof

19/07/2024

Just to inform everyone that surgery has been affected by the National IT issues and our phone systems

Please use the alternative number to contact the surgery

0333 041 6051

The cause of the outage is unclear - but Microsoft says it's taking "mitigation issues".

21/06/2024

For patients without the app, please use the following link (https://florey.accurx.com/p/M87034) to fit notes, admin queries and log your medical issue so that we can triage your needs.

Our admin and clinical team will be supporting this

21/06/2024

Avoid the telephone queues and send the surgery a message via the NHS app.

21/06/2024

Requesting medication can take seconds on the NHS app

A quick run through how to order your medication via the NHS app.Song: So ChillMusic by: CreatorMix.com

21/06/2024

Exploring the NHS App homepage

24/05/2024

Our future vision is to adopt this new system to help improving patient access so that all patients will have a equal patient experience whether its via the telephone, in person, website or via the NHS app.

This is a short video on how it will work

Download the report today. https://link.accurx.com/3Qwt6YjSee how your ICS or GP practice can deliver a total triage or Modern General Practice Access model ...