Church Street Partnership Bishop's Stortford

10/04/2026

Your Feedback Matters – Thank You!
We’re pleased to share our Friends and Family Test results for 2025.

The feedback shows that most patients rated our service as “Very Good” or “Good”, which tells us that patients would recommend our practice to their friends and family.

Every response helps us understand what we’re doing well and where we can continue to improve. We also carefully review all neutral and negative feedback so we can learn from it and make meaningful changes.

Thank you to everyone who took the time to share their experience – your feedback helps shape our services and supports better care for our community.

🗣️ Please keep telling us what you think – your voice really does matter.

01/04/2026

Practice Update -Dr Burtan's Retirement

We would like to let our patients know that Dr Burtan, GP Partner, has retired from the practice.

We would like to thank Dr Burtan for his many years of dedicated service and commitment to patient care, and we wish him all the very best for his retirement.

We are also pleased to welcome Dr Rana as a new GP Partner to the practice. Dr Rana joins us with a wealth of experience and we are delighted to have him as part of our team.

Thank you for your continued support.

Church Street

23/03/2026

**Refurbishment update**

We're excited to announce that Church Street surgery has new automatic entrance doors and a newly relocated reception at the front of the building.

Doors can still be operated manually or via touch button either side of the doors and from button on the wall inside the surgery.

We hope patients will agree these are a welcome addition to the surgery and significantly improve accessibility.

Phase 3 of the refurbishment starts today, with improvements to the ground floor entrance area, accessible WC and ground floor waiting area.

Note: Market Square entrance is no longer available for patients to enter or exit the surgery.

19/03/2026

For meningitis information please visit our website at:
https://churchstsurgery.co.uk/meningitis-information/

The UKHSA is keeping its meningitis blog up to date. This is a clear and simple explanation of what is happening in Kent, what symptoms people should be aware of, and what to do if people think they/someone else has meningitis symptoms.
https://ukhsa.blog.gov.uk/2025/10/31/what-is-meningitis-symptoms-risks-and-how-to-protect-yourself/

Meningitis is a serious condition where the protective layers (meninges) around the brain and spinal cord become inflamed. It has many causes, such as different germs, including bacteria, viruses, and fungi. In the UK, most cases are due to bacteria

17/03/2026

*One Day Closure at Church Street branch only*
All other services will continue as usual from Thorley and Haymeads Health Centre.

14/03/2026

*One Day Closure at Church Street branch only*
All other services will continue as usual.

13/03/2026

Did you know? There’s so much more to General Practice than phone lines and facetoface appointments.

GPs and their teams work incredibly hard behind the scenes every single day — from managing longterm conditions and supporting vulnerable patients, to organising vaccinations, safeguarding, training future clinicians, and so much more. 💙

This graphic from Derby & Derbyshire LMC highlights just how much goes into keeping General Practice running safely and smoothly.

Let’s take a moment to appreciate the amazing teams who make it all happen. 👏💚

12/03/2026

Stort Valley & Villages PCN social prescribers are starting a community gardening club from 1st April. It's free to attend and could be a great opportunity to improve wellbeing and meet new people.

09/03/2026

09/03/2026

Due to current building works at the branch, we kindly ask only patients with pre-booked appointments come to the Church Street branch.

If you need medical advice, have a query, or need to request something, please call or use our Online Consult service . This will allow us to manage patient requests safely and ensures a timely response.

Thorley & Haymeads Health Centres remain open for blood pressure monitoring and prescription request drop off.

19/02/2026

Our PPG will be available at Haymeads on Thursday 26th February for you to share your views or concerns. Pop along for a chat

12/02/2026

It's exciting time at Church Street Surgery.

Services at Thorley & Haymeads Health Centres continue as usual.