11/11/2025
Never underestimate the difference that you can make.
Having had two negative experiences with care agencies, I was hesitant about working with Home Instead. I was spending large parts of each day caring for my mum’s needs. I pride myself on having high standards and had taken back the care of mum because I couldn’t find the care that mum needed and deserved. Home Instead promised that their care would be very different and of high standard… and I have not been disappointed!!! I am THRILLED with the care that Home Instead provides for mum. Their attention to detail is fantastic- so much so that I have got my life back- back to being caring son rather than carer!
The Home Instead leadership and staff are AMAZING. They really do understand and appreciate mum and even before her care started they spent a long time making sure that everything was set up carefully and that mum and I were fully involved. There carers are a complete breath of fresh air! Mature, friendly and positive. They come on time, stay for an hour and are completely involved with focused care for mum’s needs- practical, physical, mental and emotional. First class care!
The app is brilliant. I have shown it to many of my friends and they can’t believe the level of detail and feedback that I receive for every visit. No one has told me of any other care agency that goes this far in order to care for the person needing care and includes their family to such an extent as Home Instead does.
I do and have already recommended Home Instead to a number of people without any reservation. I have noticed a very positive change in mum and also in myself and our family.
When choosing a care agency the sign of a great one is how it brings about positive change for all of the family and this is what Home Instead has done for us. THANK YOU
Enjoy getting older at home with support from a dedicated care agency: find home care in East Lancashire to see it could be the right fit for your needs.