Blackpool Teaching Hospitals NHS Foundation Trust

Blackpool Teaching Hospitals NHS Foundation Trust Our website is www.blackpoolteachinghospitals.nhs.uk

Email to raise a concern: bfwh.patientrelations@nhs.net

If you need urgent health advice, please visit www.111.nhs.uk. Blackpool Teaching Hospitals NHS Foundation Trust serves a population of approximately 445,000 residents of Blackpool, Fylde and Wyre and the 18 million holidaymakers who visit the area every year. Trust services are provided from the following main sites:

Blackpool Victoria Hospital
Clifton Hospital
Fleetwood Hospital
Whitegate Health Centre
Lytham Road Primary Care Centre
South Shore Primary Care Centre
Fleetwood Primary Care Centre
Moor Park Health and Leisure Centre
National Artificial Eye Service. We employ approximately 7,100 staff and have around 830 beds across all sites. We see more than 108,249 day-case and inpatients, 406,896 outpatients and around 75,214 A&E patients every year. We are also one of four tertiary cardiac centres in the North West, providing specialist cardiac services to heart patients from Lancashire and South Cumbria. For further details, including the visiting times for each of our hospitals, please visit our website at www.bfwh.nhs.uk.

💙 I am truly grateful for the compassion and kindness they showed mum and my family at a truly awful time 💙 Colleagues o...
17/11/2025

💙 I am truly grateful for the compassion and kindness they showed mum and my family at a truly awful time 💙

Colleagues on Ward 7 have received this feedback about the care they provided to a patient and their family.

We are asking the public to play their part by taking simple steps during industrial action to look after themselves, lo...
17/11/2025

We are asking the public to play their part by taking simple steps during industrial action to look after themselves, loved ones and checking in on vulnerable family members and neighbours.

✅ If we have not contacted you, please attend your appointment as planned.
🗣️ The NHS will contact you if your appointment needs to be rescheduled due to strike action.
🚨 Emergency care and other critical services such as maternity departments will be open and life-threatening calls responded to.

For more information when you're feeling unwell please visit:
https://www.blackpoolteachinghospitals.nhs.uk/services/feeling-unwell

📱 For medical advice please visit NHS 111 online

Industrial action will end at 7am on Wednesday, 19 November

Regardless of any strike action taking place, it is really important that patients who need urgent medical care continue...
16/11/2025

Regardless of any strike action taking place, it is really important that patients who need urgent medical care continue to come forward as normal, especially in emergency and life-threatening cases - when someone is seriously ill or injured, or their life is at risk.

If you want to know more about the health services available in our area please visit:
https://www.blackpoolteachinghospitals.nhs.uk/services/feeling-unwell

NHS 111 online is an effective way to get urgent help for a wide range of health problems.

16/11/2025

🎉 Happy Birthday Effie 🐾

Our volunteer PAT dog Effie turns seven today 🎉

Through her volunteering at BTH Effie has brought smiles to the faces of patients, visitors and colleagues.

You may also recognise Effie from our series of PAT dog videos where they share their advice on staying well.

Check out this video where Effie shares advice on self-care during the winter months.

Today we want to say thank you to Effie for her work at BTH and happy birthday!

Do you have a loved one in hospital? Did you know you could help improve their sleep or mood on your next visit.Sleep is...
15/11/2025

Do you have a loved one in hospital? Did you know you could help improve their sleep or mood on your next visit.

Sleep is as important to our patients health as eating, drinking and breathing. It allows our bodies to repair themselves and our brains to consolidate our memories and process information.

Next time you visit consider taking them in ear plugs, a sleep mask, book or puzzle to keep them well in hospital

Find out how you can help keep a loved one well in hospital here: https://www.blackpoolteachinghospitals.nhs.uk/patients/keep-well-hospital

Please remember to use health services wisely during periods of industrial action.💊 Speak to your local pharmacy🏥 Can yo...
15/11/2025

Please remember to use health services wisely during periods of industrial action.

💊 Speak to your local pharmacy
🏥 Can you visit an Urgent Treatment centre?
🧑‍💻 NHS 111 or online
🥼 Ask your GP about out of hours appointments
📲 Mental health Crisis Line on 0800 953 0110
👨‍👩‍👦 Parents can use the online Alder Hey Symptom Checker for advice on common illnesses in children
🦷 Emergency Dentist 0300 1234 010 for Lancashire services.

If you want to know more about the health services available in our area please visit:
https://www.blackpoolteachinghospitals.nhs.uk/services/feeling-unwell

NHS 111 online is an effective way to get urgent help for a wide range of health problems.

If you have not been contacted, please attend any appointments as planned.

Thank you for your patience and support.

14/11/2025

Hello,
Lisa Elliott maternity matron here to answer your questions until 4 pm 😀

Job of the week: Radiology booking clerk / receptionist (Band 2)An opportunity has arisen for a suitable candidate to jo...
14/11/2025

Job of the week: Radiology booking clerk / receptionist (Band 2)
An opportunity has arisen for a suitable candidate to join our busy, demanding clerical team working in the Imaging Department.
You will be motivated, enthusiastic, with excellent communication skills and able to work effectively as part of a team.
The maintenance of patient confidentiality and excellent customer care skills are essential for this role.
You should have a proven record of working within a clerical environment, having undertaken first line administrative responsibilities. You should have excellent IT skills. Previous NHS experience would be useful but not essential. Training on specific hospital systems will be given.

For full details please visit:
https://www.blackpoolteachinghospitals.nhs.uk/Working-With-Us/current-vacancies #!/job/UK/Lancashire/Blackpool/Blackpool_Teaching_Hospitals_NHS_Foundation_Trust/Administrative/Administrative-v6474388?_ts=5076

Please be aware that resident doctors have started a period of industrial action today that will last until Wednesday, 1...
14/11/2025

Please be aware that resident doctors have started a period of industrial action today that will last until Wednesday, 19 November at 7am.

The NHS will contact you if your appointment needs to be rescheduled.

If we have not contacted you, please attend your appointment as planned.

Please use health services wisely during this period.

Find out about local health services here:
https://www.blackpoolteachinghospitals.nhs.uk/services/feeling-unwell

There is a weather warning for strong winds in place over parts of our local area from 12pm tomorrow (Friday, 14 Novembe...
13/11/2025

There is a weather warning for strong winds in place over parts of our local area from 12pm tomorrow (Friday, 14 November) until the late evening.

When there is a wind warning in place, here are some things you can do...
🏠 Protecting your property from damage and other people from injury
🗺️ Plan your journey especially if you are travelling for the weekend
🚗 Drive slower and safely in strong wind - give cyclists, motorcyclists, lorries and buses more room than usual
🌊 Stay away from beaches, promenades, coastal footpaths and roads as large waves and sea spray could be dangerous.

We are seeing a high demand for our services, please use health services wisely.

💊 Find a pharmacy
🏥 Can you visit an Urgent Treatment centre?
🥼 Ask your GP about out of hours appointments
🧑‍💻 Call NHS 111 or visit their online portal
📲 Call the Mental health Crisis Line on 0800 953 0110
👨‍👩‍👦 Parents can use the online Alder Hey Symptom Checker for advice on common illnesses in children
🦷 Call the Emergency Dentist 0300 1234 010 for Lancashire services

Find more advice about staying safe during strong winds here:
https://www.metoffice.gov.uk/

Once you have had the care that you need in hospital, research shows that going home will help you get better much faste...
13/11/2025

Once you have had the care that you need in hospital, research shows that going home will help you get better much faster.

The longer you stay in a hospital bed, the harder you may find it to get up and about as you get better. So it’s really important that we work together to get you home when it is safe to do so.

By asking questions, sharing information and following the advice of the doctors and nurses looking after you, we can help you get ready to go home quicker.

There is plenty that family members can do to speed up the discharge process.

If you have a loved one getting ready to be discharged from hospital see out getting home checklist on the link below to see how you can help.

https://www.blackpoolteachinghospitals.nhs.uk/patients/getting-home-hospital

Address

Victoria Hospital Whinney Heys Road
Blackpool
FY38

Telephone

+441253300000

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Blackpool Teaching Hospitals NHS Foundation Trust serves a population of approximately 440,000 residents of Blackpool, Fylde and Wyre and the millions of holidaymakers who visit the area every year. The Trust comprises Blackpool Victoria Hospital which is a large busy acute hospital, two smaller community hospitals -plus Clifton Hospital; Fleetwood Hospital; Whitegate Drive Walk In Centre and National Artificial Eye Service plus community services in north Lancashire. We employ approximately 7,000 staff and our budget is in excess of £410m per year. We employ 6,964 staff (headcount), treat approximately 104,019 day cases and inpatients (elective and non-elective), 368,554 outpatients and have 86,709 A&E attendances. We are also one of four tertiary cardiac centres in the North West, providing specialist cardiac services to heart patients from Lancashire and South Cumbria. For further details, including the visiting times for each of our hospitals, please visit our website at www.bfwh.nhs.uk.

Please note that the Communications Team are responsible for this page and advice to queries is limited. Please email bfwh.patientrelations@nhs.net for complaints and complex queries. Thank you.