Blackpool Coastal Housing

Blackpool Coastal Housing Blackpool Coastal Housing (BCH) and Care & Repair offer a wide range of services to council housing

From the point a customer applies for a property through MyHomeChoiceFyldeCoast, to the maintenance and repairs, the management of anti-social behaviour and estate management and the involvement of customers in service delivery, BCH aims to provide the best housing services to all of its customers. BCH sees its role as more than just a housing provider and wants to help its residents develop and a

spire to be the best they can be. We appreciate the importance of involving customers in everything we do, and as a result has a wide variety of involvement methods including survey groups, improvement panels, mystery shoppers, BCH wardens and a higher level Scrutiny panel called TOWER. For further details on 'Getting Involved' please contact the Customer Involvement Team on Tel: 01253 477911 or by email: customerinvolvement@bch.co.uk.

If you live in the Grange Park area of Blackpool and have time to help, why not come along to the Neighbourhood Walkabou...
23/07/2025

If you live in the Grange Park area of Blackpool and have time to help, why not come along to the Neighbourhood Walkabout on Monday 28th July?

Meet the B*H Neighbourhoods Team outside Argosy Community Centre, next Monday at 10am, walk around the area and identify any issues and areas for improvement.

For more information including updates of recent Neighbourhood Walkabouts and additional locations follow this link: https://www.bch.co.uk/my-neighbourhood/neighbourhood-services/neighbourhood-inspections

Our dedicated Rents Team is  . They are available every Wednesday until 6:30pm including tonight!If you have a query, ge...
23/07/2025

Our dedicated Rents Team is . They are available every Wednesday until 6:30pm including tonight!

If you have a query, get in touch. Call us on 01253 477900 (select option 1) or email us at rent@bch.co.uk.

Prefer to speak to us in person? Come down to our head office, Coastal House on Abingdon Street, between 10am - 2pm Monday - Friday.

If you live in the Kentmere Drive area of Blackpool and have time to help, why not come along to the Neighbourhood Walka...
18/07/2025

If you live in the Kentmere Drive area of Blackpool and have time to help, why not come along to the Neighbourhood Walkabout on Thursday 24th July?

Meet the B*H Neighbourhoods Team on the corner of Kentmere Drive and Langdale Road, next Thursday at 2pm, walk around the area and identify any issues and areas for improvement.

For more information including updates of recent Neighbourhood Walkabouts and additional locations follow this link: https://www.bch.co.uk/my-neighbourhood/neighbourhood-services/neighbourhood-inspections

Check out LeftCoast's creative programme at The Grange
16/07/2025

Check out LeftCoast's creative programme at The Grange

Last week TOWER Scrutiny Panel members, Carl and Sue attended the Tpas England National Tenants Conference 2025 in Coven...
15/07/2025

Last week TOWER Scrutiny Panel members, Carl and Sue attended the Tpas England National Tenants Conference 2025 in Coventry.

Our TOWER Scrutiny Panel acts as a critical friend to review and help to improve and develop our services for the benefit of all customers. We thought the conference would be particularly beneficial for members, which provided a range of workshops for Carl and Sue to participate in.

Visit our website to find out more including what Carl and Sue had to say about their time at the conference: https://www.bch.co.uk/news/our-customer-voice

If you live in the Princess Court area of Blackpool and have time to help, why not come along to the Neighbourhood Walka...
15/07/2025

If you live in the Princess Court area of Blackpool and have time to help, why not come along to the Neighbourhood Walkabout on Thursday 17th July?

Meet the B*H Neighbourhoods Team on the corner of Princess Street and Middle Street, this Thursday at 10am,walk around the area and identify any issues and areas for improvement.

For more information including updates of recent Neighbourhood Walkabouts and additional locations follow this link: https://www.bch.co.uk/my-neighbourhood/neighbourhood-services/neighbourhood-inspections

Our TOWER Scrutiny members, Carl and Sue are at the TPAS National Tenant Conference today to learn more about Tenant Eng...
10/07/2025

Our TOWER Scrutiny members, Carl and Sue are at the TPAS National Tenant Conference today to learn more about Tenant Engagement, Regulation in Action including Awaab’s Law, and share good practice with other involved customers from across England.

Being on TOWER is a great opportunity to have your say . Carl recently shared his thoughts on being involved…” What we do on the panel is challenging but also rewarding and satisfying to know that we can shape services for B*H tenants”

If you’re interested in getting involved, visit: https://www.bch.co.uk/involving-you/tower-scrutiny or call our friendly Involvement and Communications Team on 01253 477911

We think it’s so important for residents to have a say in how B*H provides its services and help us to make meaningful c...
08/07/2025

We think it’s so important for residents to have a say in how B*H provides its services and help us to make meaningful changes for the benefit of all our customers.

Our Feedback Matters newsletter shows the positive impact our involved customers have made over the past few months. To find out more, visit our website: https://www.bch.co.uk/involving-you/your-feedback-matters-july-2025

If you're interested in getting involved with us at B*H, please get in touch! You can email customerinvolvement@bch.co.uk or call our friendly team on 01253 477911

We recently sent our second edition of the Feedback Matters newsletter to all of our involved customers. The newsletter has been designed to provide updates on the impact our customer volunteers have made at B*H.  

B*H along with Blackpool and The Fylde College and our partnering contractor, Bambers Remedial Contractors, have been wo...
07/07/2025

B*H along with Blackpool and The Fylde College and our partnering contractor, Bambers Remedial Contractors, have been working in partnership to transform the old Mereside library into a spacious new 2 bedroom flat.

Local MP Chris Webb visited the site to learn about this and talk to the students.

Read more by visiting: https://www.bch.co.uk/news/mereside-library-collaboration-success

Address

Blackpool

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 4:30pm

Telephone

01253 477900

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