21/11/2025
I wanted to share a little reminder about my policies ๐ค
I work on a strictly one-to-one basis, which means every appointment is a dedicated slot reserved only for you. I prepare the room, the treatment, and my whole schedule around your booking.
For this reason, any cancellations, reschedules, or no-shows with less than 48 hours' notice are charged the full treatment cost, as the time cannot be filled at short notice.
I completely understand that sickness happens โ we're all human. If you genuinely become unwell and need to cancel last minute, the fee can be credited towards a new appointment as long as it's rescheduled within 14 days of the original appointment.
And a small but important reminder: please read the full policies when booking, not just agree to them. They include essential information that helps your appointment run smoothly โ for example, arrival time.
Arriving too early can interrupt the client before you, disturb others working in the building, and take away the time I need to clean, reset the room, stretch, hydrate, and prepare between clients.
Your appointment starts at your booked time so I can give every client the same calm, unhurried, high-quality experience.
This policy helps me run my business fairly and continue giving each client the care and attention they deserve.
Thank you to everyone who shows up, communicates, and respects my policies. I appreciate you more than you know โ your support, and the care you show by valuing my time and craft never goes unnoticed ๐คโจ๏ธ
