24/10/2025
📞📞📞 The Hub – First Point of Contact 📞📞📞
The Hub is the single point of contact for Derbyshire Recovery Partnership and the East Midlands Gambling Harms Service – and it's where the journey to recovery often begins.
Whether you're looking for help yourself, worried about someone else, or calling as a professional, The Hub is here to listen.
A day in the life of a Hub worker is unpredictable, fast-paced, and full of variety. No two calls are the same. The team is brilliant at adapting, offering a listening ear, encouragement, and motivation – whatever the situation.
For many, The Hub is their first ever contact with an addiction service. Some callers may be feeling overwhelmed, stuck, ashamed, or in crisis. Others may share thoughts of su***de.
The Hub team is trained to respond with care, empathy, and professionalism – helping people feel heard, supported, and safe while guiding them to the right service.
It’s more than just a phone call – it’s a vital first connection that could change a life. 💙
If you’re affected by alcohol or substance use, whether it’s your own or someone else’s, we’re here to help. Call us on 01246 206514. We're open Monday - Friday, 9am-5pm. Visit our website: www.daas.uk.com