08/08/2023
We are delighted to announce that following the recent Care Quality Commission (CQC) inspection, Great Oaks has been rated GOOD – both overall, and for each of the five areas (safe, effective, responsive, caring and well-led).
This is a fantastic achievement and is richly deserved following all the hard work and dedication of the team to ensure we are providing a caring, safe, and comfortable home for residents.
It was especially heartening that the inspectors were told by residents, relatives, and staff that Great Oaks was a safe place to be. They observed residents and staff interacting together and reported that there was, “a fun, vibrant atmosphere in the home.”
The inspectors recognised the dedication and care of our staff. They noted in the report that staff said they are trained well and have a common goal, quoting one member of staff as saying, “The overall team has high expectations for the residents, and we all aim for them to be safe and happy." Another poignant comment made by the loved one of a resident was, "It's peace of mind when we can't be here."
Find out more about the care and wellbeing at Great Oaks: https://fal.cn/3Aygt