Riversdale Surgery

20/03/2026

Regarding the Meningitis outbreak in Kent:

If you are a student at Kent University and have been advised prophylactic antibiotics please do not attend the surgery but ring on 01656 766866 for advice and a prescription.

For information and vaccine advice, please check here:

Vaccination is one of the most important things we can do to protect ourselves, and each other against ill health, and to keep us living well and healthy.

10/03/2026

11/02/2026

Repeat Prescribing Hub Closure 30th of April 2026
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Please be advised that the repeat prescribing hub is closing at the end of April, you will no longer be able to order repeat prescriptions on this number.

We recommend ordering via alternative methods:
1) NHS Wales App
2) Repeat slip (paper) either in the surgery postbox on the wall outside or the box just inside reception.

Community pharmacies are not required to support repeat prescription requests by may choose to do so.

Your request needs to be clear and legible.
Please only order what you need each month.

16/01/2026

https://app.nhs.wales/login

Information about the NHS Wales app - this can be used to reorder repeat medications and more functionality will be available in future.

Please use this as we are transitioning across from My Health Online to the NHS Wales app.

14/01/2026

🦠Norovirus (diarrhoea and vomiting) is currently circulating in our communities. A number of our hospitals are affected, particularly Princess of Wales Hospital.

Please do not visit any of our hospitals if you have had diarrhoea and or vomiting in the last 48 hours, or have been caring for someone with these symptoms during the last 72 hours.

Norovirus can be treated at home with hydration and rest. If you have symptoms of norovirus, stay home for 48 hours after they clear.

Follow these simple steps to avoid spreading the infection:
• Stay home for 48 hours after symptoms clear
• Wash hands with soap and warm water. Alcohol-based gels are ineffective against norovirus.
• Don't prepare food for others

Please visit the NHS 111 Wales webpage where you can get advice on how to manage norovirus at home.

🦠Mae norofeirws (dolur rhydd a chwydu) yn cylchredeg yn ein cymunedau ar hyn o bryd. Mae nifer o'n hysbytai wedi cael eu heffeithio, yn enwedig Ysbyty Tywysoges Cymru.

Peidiwch ag ymweld ag unrhyw un o'n hysbytai os ydych wedi cael dolur rhydd a/neu chwydu yn ystod y 48 awr ddiwethaf, neu os ydych wedi bod yn gofalu am rywun â'r symptomau hyn yn ystod y 72 awr ddiwethaf.

Gellir trin norofeirws gartref gydag yfed digon o ddŵr a gorffwys. Os oes gennych symptomau norofeirws, arhoswch gartref am 48 awr ar ôl iddyn nhw glirio.

Dilynwch y camau syml hyn i osgoi lledaenu'r haint:
• Arhoswch gartref am 48 awr ar ôl i'r symptomau glirio
• Golchwch ddwylo â sebon a dŵr cynnes. Mae geliau ag alcohol yn aneffeithiol yn erbyn norofeirws.
• Peidiwch â pharatoi bwyd i eraill

Ewch i dudalen we GIG 111 Cymru lle gallwch gael cyngor ar sut i reoli norofeirws gartref.

04/12/2025

⚠️The vomiting and diarrhoea bug Norovirus is currently spreading in the community.

Washing your hands frequently with soap and water is the best way to protect yourself.

DO NOT VISIT anyone in hospital if you are unwell with vomiting and/or diarrhoea, or if you have been caring for someone who has it, even if the symptoms are mild or abating, for at least 72 hours.

This is because the virus spreads very easily and you will still be infectious for a while after your symptoms stop.

Below is some information and advice about Norovirus:

What is Norovirus?

It's a virus that is highly infectious type of gastro-enteritis that is easily passed on to others. Like any virus, antibiotics will not cure it.

What are the symptoms of Norovirus?

Norovirus symptoms include nausea, diarrhoea and vomiting. You may also have a temperature (fever), headache and aching arms and legs.

How long does Norovirus last?

Symptoms usually start within one or two days of being infected. They can usually be managed at home and should disappear after a few days although you will remain contagious for up to 72 hours after your last symptoms.

How do you catch Norovirus?

You can catch Norovirus from eating some food items such as shellfish or other food items prepared by some who is unwell. You can also become infected from having close contact with people who have the infection.

The virus particles will settle onto surfaces when people have symptoms of vomiting and diarrhoea. If you don’t clean your hands after touching contaminated items or surfaces, and you then touch your eyes, nose or mouth, you may introduce the virus to yourself and you may become infected.

Protecting yourself and your family

Swansea Bay University Health Board infection prevention and control matron Joanne Walters is urging us to help control the spread of norovirus, which is very easily passed from person to person.

"The best way to protect yourself and your family is by washing your hands regularly with soap and water," she explained.

"Washing hands with soap and water is always the best way to clean your hands. Some alcohol gels and hand sanitisers are not effective against these viruses."

• This is especially the case after using the toilet;
• Before preparing food and drinks;
• After using a shopping trolley and other things that are commonly touched by other people;
• Before eating and drinking.