26/01/2026
If you are unsure about who is the right person to call in your pregnancy we've given some helpful tips below.
When to call your community midwifery team:
For non-urgent queries such as:
🔵Changing an appointment date/time
🔵Requesting paperwork e.g. Mat B1, FW8
🔵Lifestyle queries/advice e.g. diet, exercise, smoking, vitamins, etc.
Your midwife/midwifery team may not monitor their phone every day so you may wait a couple of days for a reply
When to call Somerset Triage Line (16 weeks+):
🔵You have concerns for you and/or your baby
🔵You have concerns about changes in your baby’s movements
🔵You think you might be in labour
🔵Any unusual pain or bleeding
⚠️Somerset Triage Line open 24/7 : 01823343985