Quarry Bank Medical Centre

21/01/2026

Parking information for patients and visitors

To ensure our clinical and administrative teams can remain on site and keep services running safely and on time, the parking area to the rear of the surgery is reserved for staff use only.

Patients and visitors are asked to use nearby public parking. This helps maintain access for staff who are required to be available for urgent clinical needs and home visits throughout the day.

🚗 Patient parking options:
• Chapel Street (on-street parking)
• Quarry Bank Social Club (local parking facility)

Please be aware that local charges and parking restrictions may apply at both locations, and enforcement is managed by the relevant parking providers.

Thank you for your cooperation and for helping us maintain a safe, accessible, and well-functioning service for all patients.

07/01/2026

Local NHS update – urgent care in Dudley

Across Dudley and the Black Country, NHS urgent care services are currently experiencing sustained high demand, including Emergency Departments and same-day GP services. This is being closely managed by the local NHS, including Black Country Integrated Care Board, to ensure patients with the most serious and urgent needs are prioritised safely.

To support this:
• GP practices are continuing to clinically triage requests, so patients are directed to the most appropriate service
• Many conditions can be managed safely by practice nurses, pharmacists, or same-day advice, without the need for hospital attendance
• Patients are encouraged to use online consultation tools and NHS 111 for guidance when unsure where to go

Using the right service at the right time helps keep emergency care available for those who need it most.

Thank you for your continued patience and support of local NHS services.

19/12/2025

🎄 Christmas & New Year Opening Update 🎄

We would like to let patients know that the surgery will be closed only on:
🎅 Christmas Day
🎁 Boxing Day
🎆 New Year’s Day

✅ We are open as usual on all other days throughout the festive period.

📲 Please continue to submit requests via AccuRx using the link below:
👉 https://accurx.nhs.uk/patient-initiated/M87027/flow/medical-request

All AccuRx requests are reviewed during opening hours, with clinical triage and prioritisation in place to ensure urgent needs are addressed appropriately.

Your care continues throughout the holidays — thank you for your understanding and support 💙

🎄 Wishing all our patients and families a safe, healthy, and peaceful festive season 🎄

Patient information

19/12/2025

🎉 EXCITING NEWS – PLEASE WELCOME OUR NEW GP! 🎉

We’re absolutely delighted to welcome Dr Michael Robinson to the practice 👨‍⚕️✨

Dr Robinson is a locally born GP who’s returning to serve the community he knows so well 🏡💙 He brings a special interest in dermatology 🧴🔬 and a wealth of experience from working extensively as an Out of Hours GP 🚑 — meaning calm decision-making, broad clinical insight, and confidence with everything from everyday problems to urgent concerns.

We’re also very pleased to say that this means we now have a male GP back in the surgery 🙌
For many patients, having a choice of GP matters — whether for personal comfort, cultural reasons, or specific health concerns. Choice supports openness, trust, and better care, and we’re proud to be able to offer that again ✅

Dr Robinson is known for being approachable, thorough, and patient-focused — exactly the qualities we value as a practice 🌟

Please join us in giving him a huge Quarry Bank welcome 👏👏
Appointments will be available soon — keep an eye out!

09/12/2025

28/11/2025

📞 Improving Your Experience When Calling the Surgery

When you phone us on 01384 566651, you’ll now notice a smoother, more patient-friendly system.

At the very start of the call, you’ll hear our Check & Cancel option. This allows you to quickly confirm your next appointment and cancel it if you can’t attend — helping us keep appointments flowing and reducing wasted slots.

If you do need to speak to the team, our phone queue is now smarter. After 2 minutes of waiting, or if there are more than 6 callers ahead of you, you’ll be offered a call-back. This keeps your place in the queue and the system will ring you automatically once you reach the front. No need to stay on the line. ⏳➡️📲

We’re also pleased to confirm that our patient registration system is open to everyone who wishes to register with us. 🩺✨

Thank you for your patience and for working with us to improve access for all.

06/11/2025

📢 Emergency contraception is now FREE from pharmacies across England

You can now access the emergency contraceptive pill directly from a pharmacist without an appointment or prescription — and it’s completely free of charge. ✅

Until now, prices varied (some pharmacies charged up to £30 💷), so this change helps remove barriers and improves access for everyone.

You can also get emergency contraception through:
🏥 Sexual health clinics
🩺 GP practices
💻 Online services

🌀 The copper coil (IUD) is also available for free through sexual health clinics. It can be used as emergency contraception and provides long-term protection once fitted.

Need support or advice? Just speak to your local pharmacist, GP, or sexual health service — help is confidential and friendly. 💬

20/10/2025

Hey everyone! 🎀

We’d love to invite you to our Bake Sale taking place on Wednesday, 22nd October, at the surgery from 11am - 4pm.

This event is to raise money and spread awareness for Breast Cancer. There will be a variety of cakes and cupcakes available, as well as books you can browse and purchase.

Come along, treat yourself, and support a great cause! 💗

10/10/2025

08/10/2025

💙 10 Minutes. One Problem. Everyone’s Time Matters.

We love helping our patients — and we want to give every single one of you the care and attention you deserve.
That’s why GP appointments at Quarry Bank Medical Centre are 10 minutes long, designed for one main issue per visit.

When you bring a list of problems (and we know life gets busy!), it’s impossible to give each one the time and care it needs — and that makes the next patient’s wait longer too.

So if you’ve got a few things on your mind, no problem at all — just let us know when booking. We’ll find you a double slot or a follow-up appointment so we can do things properly.

⏰ One appointment = one problem.
💬 More than one concern = let’s plan the time for you.
💙 Everyone gets better care that way.

Thank you for being considerate, patient, and part of what makes our NHS community work.

— Your Quarry Bank Medical Centre Team

16/09/2025