26/05/2026
Little spot of housekeeping 🙃
We all forget things sometimes so this is just a little reminder to help keep things fresh in people's minds.
Appointments, I am pretty much fully booked now until the end of June.
So if I have messaged you with an appointment please get back to me asap as its first come first serve.
If you need to reschedule please let me know as soon as possible I have a list of people who would like Appointments ASAP but I have limited space.
As most of you know I have been using Equicantis for all my session reports, exercise plans and email reminders.
This has been working really well but please remember emails come from
noreply@equicantismail.com so mark this as safe in your inbox so it doesnt go in your junk folder or get blocked.
Email reminders are sent out 3 days before your appointment, they come from the above email, but they are just that a reminder. Please please 🙏 mark your Appointments in your own calendar technology is great but its not perfect.
Payment, this is expected at the time of the appointment please dont make me chase you for this. I work very hard to provide you all with an excellent service but to also keep a roof of my head and feed my family.
The same with cancellation fees its not something I like to charge but I am a small business and if you only gove me 15 mins notice of cancelling and appointment I have no way to fill that space in that time so yes a cancellation fee will be charged. Its in my terms and conditions like many small businesses.
I dont like charging it, but if I didn't it would have a huge impact on my business. I haven't raised my prices despite the cost of fuel because I want to keep bodywork affordable so I have absorbed the cost where many others haven't. All I ask is that payments are made on time 🙏
Thank you from the bottom of my heart for all of you keeping me so busy and to everyone who does pay on time and has never grumbled about a cancellation fee you are the ones who keep me afloat and make this little business of mine so sucessful. Without you this wouldnt work 😘
So thats all folks and back to pretty pictures of happy horses and owners tomorrow 😄
Lisa xx