Hearing and Tinnitus Care

Hearing and Tinnitus Care Hearing Care the Way It Should Be. Independent hearing care and specialist tinnitus services. I launched Hearing and Tinnitus Care to make it happen.

I’m Sally Jackson and I’m an audiologist and registered hearing aid dispenser. Since losing my own hearing 20 years ago - and experiencing various providers including the NHS - I have wanted to do things differently. My slogan “Hearing Care the Way It Should Be” defines everything I do. You and your hearing come first, and as a customer you will be valued long after that initial purchase of hearing aids. If your hearing aids need a part replacing, you’ll find that you are a priority over new enquiries. If you struggle with tinnitus, you’ll be told that I can help, and I will help. If you need a home visit because you can’t get to clinic, you will find it can be done. If you want to text instead of call, it can be done. If you need advice on a new hearing problem or situation, you’ll receive it. You’ll notice the difference in my service from the moment you first get in touch. If you have had issues in the past and feel you are a ‘difficult’ customer, then please come and see me. Find out how well you can hear and how happy you can be when someone takes the time to get it right.

Happy New Year!  If the London fireworks display was not sponsored by Tinnitus UK, they missed a trick!  Nothing like 15...
01/01/2026

Happy New Year!

If the London fireworks display was not sponsored by Tinnitus UK, they missed a trick! Nothing like 15 minutes of tightly-packed pyrotechnics to trigger an hour-long spike of T… 🔔🔔🔔

Common mistakes people with tinnitus can make - a new blog post.
23/12/2025

Common mistakes people with tinnitus can make - a new blog post.

1. Focus on the signal Tinnitus is not sound, it is a faulty signal in your brain. It’s natural to focus on the cause of a sound, such

Dinah’s Journey - Nearly Complete!Here’s a link to all the posts in one place.  If you are considering a cochlear implan...
12/11/2025

Dinah’s Journey - Nearly Complete!

Here’s a link to all the posts in one place. If you are considering a cochlear implant, or want to know if your hearing can be improved, please take a look at these to learn about the process. You can also reach out to me by email if you’d like an independent, informed assessment.

https://www.hearingandtinnitus.co.uk/blog/tags/dinahsjourney-1

Cochlear implantation is so much greater than I could have hoped for. It is there for you when hearing aids are just not enough on their own. When you’ve tried everything but still can’t get by socially.

Until then, if you want to see if you can get improvement on your existing hearing aids, I have exciting new products in stock to discuss. With such a wide range, there really is something for everyone.

I’d love to hear from you,
Sally

An aid to go with Dinah’s cochlear implant!  Part 7 of Dinah’s Journey out now.Bimodal fitting of a Resound Nexia 9 aid ...
12/11/2025

An aid to go with Dinah’s cochlear implant! Part 7 of Dinah’s Journey out now.

Bimodal fitting of a Resound Nexia 9 aid with Dinah’s Cochlear Kanso implant



The main benefit of a CI and an aid (what's called a bimodal fitting - two types of devices on one person) is that you can hear phone calls and music etc on both sides. Stereo sound gives a big advantage in both sound quality and word recognition.

The seriously impressive Resound Vivia 9 Micro-RIE has landed, and I have so much to tell you!Making every use of AI in ...
07/11/2025

The seriously impressive Resound Vivia 9 Micro-RIE has landed, and I have so much to tell you!

Making every use of AI in hearing aid technology, this new and oh-so-discreet aid really raises the bar!

Read my thoughts in this review on my website

Not just a boring new model of hearing aid. The GN Resound Vivia has been rebuilt from the inside out. This audiologist (with a profound high-frequency hearing loss) is IMPRESSED!

Did you know?
30/10/2025

Did you know?

This is so true, and so adorable.  We get a takeaway every time I get a new customer ☺️. It really means something to a ...
28/10/2025

This is so true, and so adorable. We get a takeaway every time I get a new customer ☺️.

It really means something to a small business when you choose them, and they will go out of their way to make you happy.

Blog post on the tech behind Nuance Audio glasses.  I’ll happily stake £50 here and now to anyone who gets a pair of the...
28/10/2025

Blog post on the tech behind Nuance Audio glasses. I’ll happily stake £50 here and now to anyone who gets a pair of these…

Let me test your hearing ability with these on, versus the fastest of fittings (no fine tuning, fitted in 10 minutes or less) with the oldest/worst tech I have in my drawer, and if these win, you can have the £50.

https://www.hearingandtinnitus.co.uk/post/nuance-audio

NB I would actually love to do this, just for fun, so please take me up on it.

The premise of these is that the mics on the frames will form a beam (definitely technically possible) and the speakers on the arms will pas

The fast-action repair team (me!) has been busy this last fortnight.  There have been 2 hearing aids trying their best t...
22/10/2025

The fast-action repair team (me!) has been busy this last fortnight. There have been 2 hearing aids trying their best to stop working on my patch 🙂

Maximum repair time this year was 39 hours, and the minimum today will be 3 hours.

This is interesting because I run a weekly clinic in town, so how do I do it?

Home visits, and keeping a space free daily for repairs is how this company does it. The nicest shop window in the world won’t help you if the will and the appointments aren’t there.

For aids that were sent away to the manufacturer, all but one pair were replaced with the customer within 8 days, and a loan pair was available to all but one.

We get you hearing your best (no matter how long that takes), and then *keep* you hearing every day. Aftercare is everything in hearing, when you depend on your aids for daily life.

Part 6 of   with her Kanso cochlear implant.  Dedicated rehab exercises are leading to frankly amazing progress.  I’m so...
15/10/2025

Part 6 of with her Kanso cochlear implant. Dedicated rehab exercises are leading to frankly amazing progress. I’m so proud of her and I’m delighted she’s seeing these results. Read more detail here:

Dinah talks about her cochlear implant progress and rehab exercises.

Nuance Audio: Now you can lose your glasses AND your hearing aids at the SAME TIME!  Only £1000 (every time your vision ...
28/09/2025

Nuance Audio: Now you can lose your glasses AND your hearing aids at the SAME TIME!

Only £1000 (every time your vision changes), and no hearing test required! Why? Because it wouldn’t match your test results anyway!

Alternatively, you can have something that works properly. See an audiologist for details ☺️

Our own Dr James Jackson speaking at Tinnitus UK’s Annual Conference in Birmingham today.
19/09/2025

Our own Dr James Jackson speaking at Tinnitus UK’s Annual Conference in Birmingham today.

Address

Brighouse Mind And Body, 4-6 Bridge End
Brighouse
HD63DH

Opening Hours

Monday 9am - 4pm
Tuesday 9am - 4pm
Wednesday 8:30am - 4:30pm
Thursday 8:30am - 4:30pm
Friday 8:30am - 4:30pm

Telephone

+447584176792

Website

http://hearingandtinnitus.co.uk/tinnitus, http://hearingandtinnitus.co.uk/blog

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