St Augustine's Medical Practice

17/12/2025

Patient Update: Part time Prescription Clerk role.

Are you looking for a new opportunity to develop your skills?

We are seeking an enthusiastic and reliable individual to join our team as a part-time prescription clerk, working 26 hours per week. Our prescription team work between 8-6pm. Specific work pattern to be discussed at interview.

Attention to detail, accuracy and organisation is important in this role. Ability to work autonomously but also as a team is vital.

Apply now via NHS jobs.
www.jobs.nhs.uk/candidate/jobadvert/A0375-25-0017

12/12/2025

Keynsham Community Group

We are experiencing high levels of sickness within our admin and clinical teams. We are having to run a reduced service today so please only contact us if it is urgent for today. We apologise to all of our patients for this and we are trying our best to keep all 3 sites open and operational.

12/12/2025

We are experiencing high levels of sickness within our admin and clinical teams. We are having to run a reduced service today so please only contact us if it is urgent for today. We apologise to all of our patients for this and we are trying our best to keep all 3 sites open and operational.

11/12/2025

We are closed for staff training today from 1.30 pm.
If you need medical assistance during this time, please call 111 or use NHS 111 online.
If you have a medical emergency please call 999.
The surgery will reopen at 8am on Friday 12th December.

10/12/2025

Some of you maybe aware that local hospital A&E departments, Urgent Care Centres and Minor Injury Units are asking staff and patients to wear masks due to the level of winter viruses spreading. We are asking patients with any respiratory symptoms for example coughs, colds or fever please wear a mask whilst attending the practice. This is to protect other patients and of course staff. We have masks available at reception at all 3 of our sites We thank you in advance for your cooperation. 😷

09/12/2025

We currently have high levels of sickness within our Admin Team. This means that it is will take longer for us to answer you calls.
Please bear with us and we will anwer your call as soon as possible.
We do have a call back option if you would like to use this.

Thank you
St Augustines.

18/11/2025

We are currently experiencing problems with our phone lines dropping out
We are working with the phone company to rectify this problem as quickly as possible
We apologise for any inconvenience caused.
Thank you
St Augustine's.

05/11/2025

Today we say goodbye to a wonderful GP and colleague - Dr Gita Sunthankar. She is much loved by our patients and she has been integral our practice for the last 20 years. We wish her well in her retirement and future travels. 💙

08/10/2025

We’ve had some recent changes within our nursing team, including a few cases of short-term sickness. This has had a knock-on effect on appointment availability, and we appreciate that this can be frustrating at short notice. Our admin team is doing their best to ensure patients are contacted and rebooked as quickly as possible.

❗️It would really help if, should you no longer need your appointment, you cancel as soon as possible (via NHS app, website form or phone). Unfortunately, several patients do not attend their appointments each clinic, and these could be offered to others.

Some of our nursing team are taking on new roles to help cover these gaps, and we’re delighted to be welcoming new team members. However, training can take time. While everyone settles into their new positions, there may be some temporary adjustments to our services. We are working on an even spread of cover across all three sites.

Please be assured that urgent appointments will continue to be prioritised, and we’re working hard to keep everything running as smoothly as possible.

Thank you for your patience and continued support as we work through these changes 💙

01/10/2025

Stoptober starts today!

You are doing the best thing you can for your health by quitting - and you don't need to do it alone. There are plenty of ways to get support, but the best way to get started is to get your free Personal Quit Plan here:

https://www.nhs.uk/better-health/quit-smoking/ready-to-quit-smoking/personal-quit-plan/

29/09/2025

🧐We are seeking enthusiastic and reliable individual to join our team as part-time Chronic Disease Nurse. You will be working as a team of practice nurses. This role primarily involves managing patients on chronic disease registers.The ideal candidate / extended skills in Chronic Disease Management in Diabetes, COPD, Asthma, CHD. 🫶

Please apply via NHS jobs Reference number: A0375-25-0016

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26/09/2025

***UPDATE 11:45am IT ISSUES NOW ALL SORTED *** Update on IT issues from yesterday. We now have phones and computers working but still with some issues so it is taking longer to process patient calls and triage forms. Please only contact us if urgent for today. This is an issue across all of the BSW practices. Thanks for your patience and understanding