St Augustine's Medical Practice

29/04/2026

🌟 St A’s Practice Managers – we need your help! 🌟
( but 🤫 don’t tell our team! 🤫)

Between 12th–19th May, we’ll be celebrating our Nurses, Receptionists and GPs on their internationally recognised appreciation days. Ahead of these special celebrations, we’d love to hear about the positive experiences you’ve had with our amazing team. Your kind words and stories will be bundled together and shared with them on the day, to show just how valued they are and how much they mean to our community. 💙💙💙

Send your experiences in writing or a not via the feedback form on our website to the Practice Manager, or comment your stories below 👇

⏰ Please share by Friday 8th May so that we can put together a
thank you to celebrate the incredible people at the heart of St A’s!

27/04/2026

💙 We have some planned changes within our nursing team over the next few weeks, as well as some unexpected short-term sickness. This will have a knock-on effect on appointment availability, and we appreciate that this can be frustrating at short notice. Our admin team is doing their best to ensure patients are contacted and rebooked as quickly as possible.
❗️It would really help if, should you no longer need your appointment, you cancel as soon as possible (via NHS app, website form or phone). Unfortunately, several patients do not attend their appointments each clinic, and these could be offered to others.❗️
Some of our nursing team are taking on new roles to help cover these gaps, and we’re delighted to be welcoming new team members. However, training can take time. While everyone settles into their new positions, there may be some temporary adjustments to our services. We are working on an even spread of cover across all three sites.
Please be assured that urgent appointments will continue to be prioritised, and we’re working hard to keep everything running as smoothly as possible.
Thank you for your patience and continued support as we work through these changes 💙

21/04/2026

Are you looking for a new oppprtunity to develop your skills?
We are seeking an enthusiastic & reliable individual to join our team as a part time medical receptionist/administrator.
We are looking for 15 hours per week on the following days:
Monday 8am - 1pm
Wedneaday 1.30 - 6.30pm
Thursday 1.30- 6.30pm.
Please see www.jobs.nhs.uk/candidate/jobadvertA0375-26-0000 for full details.

21/04/2026

Today is National Practice Managers Day.
We want to say a massive thank you to both our practice managers, Kate and Becky.
They both play a big part in keeping the practice running smoothly and are both a great source of support for both staff and patients alike.
St Augustine's is very lucky to have 2 such dedicated Practice Managers at our help.
Thank you both from all at St Augustines.

20/04/2026

There is a national issue with the IT system we use for our triage. It is bing looked into as a matter of urgency but please be patient with us whilst experiencing these issues.

17/04/2026

ZERO TOLERANCE NOTICE

We have seen a recent increase in unacceptable behaviour, language and tone towards our reception and clinical staff.

Please be aware that we operate a zero tolerance policy towards abuse, aggression, threatening behaviour or inappropriate language - whether in person, by telephone or online.

Our staff are here to help and should be treated with courtesy and respect at all times. Unacceptable behaviour may result in removal from the premises, police involvement, or removal from the practice list.

Thank you for your cooperation

03/04/2026

Easter Opening Hours 🐰

Good Friday 3rd April 2026 – Closed

Easter Monday 6th April 2026 – Closed

Tuesday 7th April 2026 - open as usual from 8am

If you have a life-threatening medical emergency please call 999

NHS 111 or 111 online is available for advice and guidance on all health concerns

For local pharmacy opening times over Easter visit our website:
Find NHS services near you - St Augustine's Medical Practice (www.staugustinessurgery.nhs.uk)

We deliver a wide range of NHS services to support our patients. Use the website to book an appointment, order a repeat prescription and more at our St Augustine's Medical Practice.

02/04/2026

Easter Opening Hours

Good Friday 3rd April 2026 – Closed

Easter Monday 6th April 2026 – Closed

Tuesday 7th April 2026 - open as usual from 8am

If you have a life-threatening medical emergency please call 999

NHS 111 or 111 online is available for advice and guidance on all health concerns

For local pharmacy opening times over Easter visit our website:
Find NHS services near you - St Augustine's Medical Practice (www.staugustinessurgery.nhs.uk)

30/03/2026

The roads around Keynsham / Saltford are very busy due to this incident, please allow plenty of time for your journey today.

UPDATE - the other carriageway, towards Keynsham, is in the process of being reopened too. Thank you for your patience while emergency services attended this incident.

*****

4.10pm - the A4 Keynsham Bypass has reopened Bristol-bound in the past few minutes. The other carriageway remains closed at this time.

*****

Officers are at the scene of a collision on the A4 Keynsham Bypass that happened at about 9.30am today (Monday 30 March).

The road is closed in both directions between the Hicks Gate and Bath Road roundabouts.

The bypass is expected to be closed for some time and we'd advise motorists seek an alternative route.

Keynsham Road has also been closed at the junction of High Street while emergency services respond to this incident.

20/03/2026

MenB Vaccine Update & Advice linked to University of Kent and the area of Canterbury - we are currently receiving a high number of calls requesting Men B vaccination/advice. Please read update below before contacting the surgery:

Background
The Meningitis B vaccine has been given to children under two years of age since September 2015. UK vaccine experts advise that the MenB vaccine isn’t routinely offered to teenagers, and there is no national catch‑up programme planned. It is only offered on the NHS to people without a working spleen or those with rare complement disorders.

You should take action if any of the following apply:

✅ You visited Club Chemistry, Canterbury on 5, 6 or 7 March
✅ You had close contact with someone with confirmed or suspected meningococcal disease
✅ Students who did not access vaccination at local vaccination clinics at the University of Kent, for example, because they have returned home from campus.

If you meet these criteria please contact your GP practice — UKHSA recommends GPs provide vaccination / preventative antibiotics to eligible people who have returned home.

Know the symptoms – seek urgent help if you develop:

Sudden fever
Severe headache
Stiff neck
Rash that doesn’t fade under pressure
Vomiting or diarrhoea
Sensitivity to light
Cold hands/feet or limb pain
Confusion or drowsiness

It is important to keep routine vaccinations up to date, including the MenACWY vaccine where applicable. The full UK routine schedule is available here: Complete routine immunisation schedule from 1 January 2026 - GOV.UK

More information
🔹 https://ukhsa.blog.gov.uk/2026/03/18/meningitis-b-outbreak-what-you-need-to-know/
🔹NHS:

Read about meningitis, an infection of the protective membranes that surround the brain and spinal cord. Find out about the symptoms, vaccines and treatments.

16/03/2026

What does neighbourhood health mean to you?

Tell us what's important to you about health, care and wellbeing in your community.

https://bsw.icb.nhs.uk/neighbourhood-health/

12/03/2026

❗Reminder to all patients re the location of Temple House Branch Surgery❗
Our premises are located at Keynsham Health Centre
St Clements Rd,
Keynsham,
Bristol, BS31 1AF

Get directions (Opens in Google Maps)

We have had a few suggestions to give the address cs in appointment reminders but unable to do so as these come directly from the appointment diary and characters are limited.

Please share with family and friends who may not be on social media🙏❗💙