Nurseline Community Services

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Nurseline Community Services

Tailored, nurse-led community support across the UK | We are available 24/7

Nurseline Community Services deliver short, and longer-term packages of specialist, outcome-focused support for adults (18+), children and young people (aged 13-17) and young people transitioning into adult services (16-17) with a range of complex care support needs including mental health.

10/10/2025

Some days, it’s not the big changes that lift us - it’s the little pauses that help us find our balance again.

A cup of tea. A deep breath. A quiet walk.

On World Mental Health Day, take a moment to return to what grounds you, and reach out if you need someone to walk beside you. 💚

09/10/2025

At Nurseline Community Services, our vision is clear - walking alongside people on their recovery journey, ensuring everyone receives the right care, in the right place, at the right time. A simple but powerful commitment guides this vision: people and their families come first.

We are delighted to welcome Chez as our new General Manager in Bristol. Chez shares this commitment deeply and brings a passion for transforming care through compassion, collaboration, and tailored support. Her leadership will help strengthen our mission to create smooth transitions, improve lives, and work alongside families with respect, dignity, and trust.

Together, we continue to focus on what matters most - enabling people to thrive in their homes and communities, where they belong.

26/09/2025

Housing options in Bristol, available for adults leaving hospital but cannot yet access the right community support!

These Transition Homes provide a safe, therapeutic environment for people in complex situations with multiple needs, while a personalised plan is developed. This helps prevent delays in discharge, reduces pressure on hospital beds, and ensures people are supported at the right pace.

Working closely with ICBs, the NHS, and local authorities, our approach focuses on person-centred care that reduces pressure on hospital beds and helps people take the next step safely and confidently.

For commissioners and social workers looking for a reliable, safe option, we are here to support every step of the transition.

👉 contact@nurselinecs.co.uk
👉 nurselinecs.co.uk/transition-homes

15/09/2025

No one should be stuck in hospital simply because the right support isn’t ready.

Our Transition Homes provide the missing step - safe, nurse-led, and homely spaces that bridge hospital and community care for adults recovering from an eating disorder or navigating another mental health challenge.

We work in partnership with commissioners, discharge teams, and NHS partners to build pathways that are compassionate, timely, and centred on the person.

If someone you support needs more than a roof, we’re here to help.

👉 contact@nurselinecs.co.uk
👉 nurselinecs.co.uk

12/09/2025

A simple ‘bring and share’ meal became more than just lunch in our Bristol office.

Each dish came with a story - recipes passed down, favourites made with care, flavours from different backgrounds.

Around the table, we laughed, swapped stories, and discovered more about one another.

What started as plates of home-cooked food turned into a moment of connection, warmth, and community - the kind of things that make a team feel like a family.

11/09/2025

When others step away, we hold the line.

At NCS, we stand alongside people through the most difficult times - not just in moments of crisis, but for as long as it takes to find stability and hope.

Recovery isn’t quick, and progress rarely happens in straight lines.

That’s why our work is about staying the course - walking alongside each person, however complex the situation, however long it takes.

It’s about believing in each person, their potential, and their right to live safely in the community.

For commissioners and social workers, we know the weight of these decisions. That’s why our approach is rooted in consistency, compassion, and a bold belief that recovery is always possible when the right support is in place.

From crisis to recovery, together.
https://nurselinecs.co.uk/

09/09/2025

We’re proud to have people like Andrew Smallridge in our team. 👏

As a Family Relationship Manager, Andrew doesn’t just support families; he stands with them. With compassion, honesty, and deep respect, he helps create care that feels human, not just clinical.

In this video, Andrew talks about what it means to build trust, include every voice, and show up fully, especially when times are tough.

This is what co-produced care looks like.

21/08/2025

L is a little girl who just wanted to be part of school life.

To sit with her friends.
To play.
To learn.
To be a child.

But it wasn’t easy. At first, her mum had to be there every day. Every lesson. Every moment.

So the process began - slow, steady, patient.

Meeting her family. Listening to what she needed. Making sure her voice and her comfort came first.

Step by step, things began to change.
She joined in with her class.
She laughed more.
She even got to join her friends in the swimming pool.

For her family, life opened up too - her mum could spend time with her baby brother, knowing L was safe and cared for at school.

The real change wasn’t only in the classroom.
It was in L’s smile.
In her confidence.
In her freedom to simply be a child.

Read more about L’s care journey here ➡️ https://nurselinecs.co.uk/impact-story/ls-path-to-joyful-living-through-nurse-led-care/

18/08/2025

The first time the NCS team visited Ben, he wouldn’t let them in the house.

So they stayed outside for hours, day after day.
Not pushing. Not walking away. Just being there until he was ready.

That’s how it started - slowly, on Ben’s terms.

They learned what he liked, what he enjoyed doing, and what helped him feel calm. Bit by bit, trust took root.

Now, Ben goes out to eat, visits shops, and walks in his community. He laughs more. He talks about what he wants and needs. His support workers have become trusted friends.

For his mum, Hazel, life has opened up too. She has time for her hobbies, knowing Ben is supported by people who truly understand him.

This is what person-centred, community care can look like.
Not perfect. Not polished. But human.

Read more about Ben’s care journey here ➡️ https://nurselinecs.co.uk/impact-story/case-studies/hazel-bens-mum/

15/08/2025

When Kelly talks about her life, it’s in the little things.

Going to the cinema.
Baking.
Riding horses.
Sitting with her brother at home again.

These moments didn’t come easily.
The pandemic, a secure unit, and a string of places had left her feeling unsafe and disconnected.

When we first met her, she needed round-the-clock support from seven people. The goal wasn’t to change Kelly but to help her feel safe enough to trust again. We learned her routines, her likes, her dislikes. We gave Kelly space when she needed it and encouragement when she was ready.

Bit by bit, Kelly began to leave the house more, laugh more, and talk about her dreams. One of those dreams is becoming a nurse.

Kelly makes more of her own choices, spends time doing the things she loves, and has rebuilt her connection with her family.

It’s not just about independence - it’s about her life.

Read more about Kelly’s care journey here ➡️ https://nurselinecs.co.uk/impact-story/kellys-care-journey-to-independence-and-growth/

13/08/2025

J has lived through more changes than anyone should.

Different homes.
Different faces.
Each move makes it harder for him to feel safe.

When we first met him, he was at risk of losing the place he called home and found it difficult to talk to someone new.

So we started small - showing up when we said we would, listening more than speaking, learning what made him feel calm.

Bit by bit, trust grew. Football, fishing, and time with his grandparents became the steady parts of his week.

Today, J lives in a place he calls his HOME. He’s happier, more settled, and spending more time doing the things he loves.

Because sometimes the most significant change comes from something simple - having people who don’t give up on you.

Read more about J’s care journey here ➡️ https://nurselinecs.co.uk/impact-story/js-inspiring-story/

31/07/2025

Sometimes, things go right.

Lisa moved out of hospital after years in secure care. It wasn’t rushed. It wasn’t easy. But it worked.

The right support was in place.
The right relationships were built.
The right pace was respected.

Lisa began to settle.
She cooked meals. Reconnected with routines. Started thinking about the future.

Her progress wasn’t measured in big milestones - it was in the quiet stability of everyday life.
In fewer crisis calls. In more moments of calm. In a home that felt like her own.

Good outcomes in complex care don’t happen by chance. They happen when people work together with compassion, structure, and belief.

Lisa’s story is one of those quiet successes.
And it’s worth holding on to.

Read more about Lisa’s care journey here ➡️ https://nurselinecs.co.uk/impact-story/lisas-new-beginning/

Address

2510 Aztec West
Bristol
BS324AQ

Telephone

+441174030943

Website

https://nurselinecs.co.uk/

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