Bristol City Council Housing

28/10/2025

🏠 Awaab’s Law is now in force.

No one should live in a home that harms their health. If you have damp or mould in your home, you now have stronger rights—and we must act fast.

✅ an emergency hazard that poses a safety risk must made safe in 24 hours
✅ significant damp and mould must be investigated in 10 working days

We’re investing £2.4 million to tackle damp and mould, hiring more surveyors, clearing backlogs, and training staff about their responsibilities.

If you have damp and mould in your home, tell us about it now. We want to help.

👉 Report it online https://orlo.uk/EwD8A
📞 Call 0117 922 2200

23/10/2025

Our next drop-session for Bristol City Council home residents, in partnership with BSWN: Black South West Network and Housing Matters is on 18 November, 11.30am-1.30pm at Easton Community Centre. Check out the details below on how to register to attend.

Join BSWN, Housing Matters, and Bristol City Council for a series of drop-in sessions for Black and Minoritised council housing tenants! This event is for those who wish to engage with the Council and resolve queries around the following issues:

☑️ Anti-Social Behaviour
☑️ Damp and Mould
☑️ HomeChoice
☑️ Repairs & Maintenance
☑️ Welfare Rights and Money Advice Service (WRAMAS)

Register for our free event here, limited tickets available! https://www.eventbrite.co.uk/e/social-housing-drop-in-session-easton-eastville-tickets-1795133666119?aff=oddtdtcreator

20/10/2025

📞 Disruption to our repairs phone service for Bristol City Council tenants 📞

From Monday 20 to Thursday 30 October, on our phone line we will only be taking emergency repairs and reports for damp and mould. We are still available for enquiries.

This is happening because we are making some essential updates and improvements to our digital systems.

We're really sorry for any inconvenience and we'll be back to our usual level of service soon.

17/10/2025

16/10/2025

Four Million Homes is offering free training on Awaab's Law which comes into effect on 27 October. The training session explains what you can expect from us as your landlord when it comes to fixing health hazards such as damp and mould. Booking details below.

15/10/2025

📣 An important update for anyone with a HomeChoice application 📣

We are updating the digital systems we use for some of our housing services. There will be some upcoming changes and disruption to the HomeChoice service:

➡️ no homes will be advertised from Tuesday 21 October to Tuesday 4 November - there will be no bidding during this time

➡️ you will need to have an email address to access your account from 27 October

➡️ make sure your contact details are up to date on your account now

More information https://orlo.uk/Np35E

14/10/2025

📢 We’re halfway through Black History Month 2025

As we reach the midpoint of this important month, we hope you have been enjoying the celebrations, reflections and events taking place across Bristol.
There are still many opportunities to get involved — from exhibitions and performances to community-led discussions and educational activities.
🔗 Explore what’s still to come https://orlo.uk/9a9kr

Let’s keep the conversation going.

Image © Jasmine Thompson

13/10/2025

There's still time to get involved in our new Resident and Community Panel - you can make a difference and improve community life for you and your neighbourhood. Time is running out! Register your interest by Sunday 19 October. Visit: www.bristol.gov.uk/changemaker

10/10/2025

Calling all pet owners in Withywood, Hartcliffe and the surrounding areas

Bristol Animal Rescue Centre is hosting free monthly drop in sessions to help with the cost of pet ownership. Don't miss out on the opportunity to receive free pet food and supplies such as leads and coats as well as refreshments at Hartcliffe & Withywood Micro-campus in the Gatehouse Centre, Withywood.

You can also ask any general pet care questions you may have to Bristol Vet School staff and students as well as gain advice about a specific monthly theme such as grooming your pet or gaining tips about feeding your cat or dog.

Forthcoming dates are:

Wednesday 15 October 2025 2-4 pm
Wednesday 12 November 2025 2-4 pm
Wednesday 10 December 2025 2-4 pm
Wednesday 14 January 2026 2-4 pm
Wednesday 18 February 2026 2-4 pm

Bristol Animal Rescue Centre (Bristol A.R.C) hosts these free community sessions in partnership with Bristol Vet School - University of Bristol Small Animal Referral Hospital, Langford Vets, The Bristol Paws Project and the University of Bristol Civic Engagement Team.

09/10/2025

❗ Are you on the HomeChoice Bristol housing waiting list or know someone who is? Make sure your contact details are up to date now.

It's really important that your phone number, email address and home address are up to date on your account. This means we can contact you with important information about your application.

We'll also soon be updating the digital system that we use for the HomeChoice service so it's important that all your information is correct.

👉 Log on to your account now to check https://orlo.uk/gEPkq

04/10/2025

If you're a parent, carer or someone looking for flexible job options, go along to our 'Pathways to Work' Event next Wednesday, 8 October at:

📍 Hartcliffe Community Centre (BS13 0JW) from 10am – 1pm

☑️ explore training and upskilling opportunities
☑️ connect with support services tailored to your needs
☑️ build confidence and discover new pathways to employment
☑️ meet local employers who champion flexible working

It's completely free to attend so register now at ➡️ https://orlo.uk/acNX9

02/10/2025

Help shape the future of council housing in Bristol!

We're launching a new Resident and Community Panel to make sure the voices of our tenants and leaseholders and of community groups are at the heart of housing decisions.

✅ No experience needed
✅ Training and support provided
✅ Expenses covered (including childcare)

Whether you're a long-time tenant or new to the community, your perspective matters. Be a changemaker for your neighbourhood.

Register your interest by Sunday 19 October.

Find out more: https://orlo.uk/vUYow