Bristol City Council Housing

Bristol City Council Housing Bristol City Council Housing exists for our tenants to get more involved, or share experiences. Your ideas, news and stories are welcome!

‘Bristol Council Housing’ page exists for our residents, as a place where they can get more information about services, council news and information and find out about opportunities to get involved.

Help shape the future of waste and recycling collections in St Pauls and pop along to one of Bristol Waste Company's wor...
20/03/2026

Help shape the future of waste and recycling collections in St Pauls and pop along to one of Bristol Waste Company's workshops on Tuesday 24 March or Saturday 28 March. All the info is the post below.

Important! When a common fire alarm sounds – you must evacuate the building.Make sure to test your smoke alarms at least...
20/03/2026

Important!

When a common fire alarm sounds – you must evacuate the building.

Make sure to test your smoke alarms at least once a month.

We will also check them when we visit your home to do routine home safety checks.

For free advice unique to you and your home, complete the online Home Fire Safety Check on Avon Fire & Rescue Service website https://www.avonfire.gov.uk/safety/home/home-fire-safety/

You can now book a community room!If you live in a residential building that has a community room – you can now book on ...
19/03/2026

You can now book a community room!

If you live in a residential building that has a community room – you can now book on our website to hire it for an event at no cost. Get together with your family and neighbours for a knit and natter, a celebration, a resident meeting, or a bingo night. Just visit https://www.bristol.gov.uk/communityrooms

Once you’ve made the request, a member of our team will be in touch to confirm the booking.

If you need support to make the booking, please call us on 0117 922 2200.

The Resident and Community Panel started in November 2025 and is helping to make service improvements for other resident...
18/03/2026

The Resident and Community Panel started in November 2025 and is helping to make service improvements for other residents.

At a recent induction event at City Hall, the panel shared their experiences as residents and neighbours and discussed what they’d like to focus on as a group.

In the space of four months, the panel has:

been involved in the recruitment process to appoint our new Executive Director of Housing, David McNulty

shaped a new resident voice strategy

The Resident and Community Panel is just one of the ways residents in council homes can have a say on our services are run. To get involved in resident engagement, visit: https://www.bristol.gov.uk/tenantparticipation
met with our digital team to recommend improvements to MyBristolHousing, your online resident portal

Last summer, a kitchen fire broke out in Hayleigh House, a high‑rise building in Hartcliffe. Thanks to the building’s au...
17/03/2026

Last summer, a kitchen fire broke out in Hayleigh House, a high‑rise building in Hartcliffe. Thanks to the building’s automatic sprinkler system, the fire was quickly contained and put out, causing only minimal damage. Most importantly, no one was harmed.

Automatic sprinklers detect heat and release water directly over the fire, stopping it from spreading. There is a common misconception that sprinkler systems activate all heads simultaneously when triggered. Sprinkler systems use less water than firefighters do when dealing with a fire.

In this case, the fire started from a saucepan left on the hob. Because the sprinklers activated so quickly, the only damage was some smoke marking in the kitchen and limited water in the flat corridor. Avon Fire and Rescue Service arrived promptly, and our Repairs and Maintenance Team were able to carry out clean‑up work and complete safety checks shortly afterwards. This meant residents were able to return home safely the same day.

Our sprinkler systems are an important part of keeping our buildings – and you – safe. You also have a vital role to play. By following simple fire safety steps, such as never leaving cooking unattended and always keeping communal areas clear, you help protect yourself, your neighbours, and your home.

For more home safety information, visit https://www.bristol.gov.uk/homesafety

13/03/2026
This week letters will start arriving to all council housing tenants about increases to rent and service charges from Mo...
09/03/2026

This week letters will start arriving to all council housing tenants about increases to rent and service charges from Monday 6 April.

Find out more about your rent increase👇

Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube.

150 new Electric Vehicle (EV) charging points have been installed providing better access for EV drivers, and a step for...
02/03/2026

150 new Electric Vehicle (EV) charging points have been installed providing better access for EV drivers, and a step forward in encouraging people to make the switch to a cleaner, more sustainable way of travel.

The new on-street EV charging points have been installed at the base of upgraded lampposts at sites selected in areas of Bristol where there are low numbers of driveways, to give people without off-street parking access to charging points for their electric vehicles.

Find out more: https://orlo.uk/0YmNK

If you need housing advice, welfare rights and money advice or help resolving a problem with your council home, come to ...
02/03/2026

If you need housing advice, welfare rights and money advice or help resolving a problem with your council home, come to our next drop-in session, Tuesday 3 March, 10.30am - 12.30pm at the The Withywood Centre.

Speak to an advisor in confidence and get help with issues such as anti-social-behaviour, home repairs and damp and mould.

A resident who went to a previous drop-in session said, “Thank you for organising this. I got a really thorough and helpful response to my query and feel I have better understanding now.”

Book a slot: https://bit.ly/405KJSL

Overcrowding. Damp and mould. Confusing housing systems.

Research shows that Black and Racially Minoritised communities face some of the deepest inequalities in social housing, and often struggle to access the support they need.

That’s why BSWN is hosting Social Housing Drop‑In Sessions, in partnership with Housing Matters and Bristol City Council, to help make the system clearer, fairer and easier to navigate.

These sessions create a safe space to get support on:
✔️ Anti‑Social Behaviour
✔️ Damp and Mould
✔️ HomeChoice & bidding
✔️ Repairs
✔️ One‑to‑one guidance from Council teams

📍 Hartcliffe & Withywood
📅 Tuesday, 3 March 2026
🕒 10:30am–12:30pm
🏢 The Withywood Centre, BS13 8QA

We’re delivering this session in support of Caring in Bristol, who provide vital housing advice and homelessness prevention work across the city.

If you’re a BCC council tenant from a Black or Racially Minoritised background, or you know someone who is, please share this.

✨ Together, we can make housing support more accessible and strengthen trust between the community and the services meant to serve it.

Did you know that you qualify for a FREE home fire safety visit if you have children under 5? The quickest way to get pe...
23/02/2026

Did you know that you qualify for a FREE home fire safety visit if you have children under 5?

The quickest way to get personalised fire safety advice is to use Avon Fire & Rescue Service free online checker. It takes just minutes on any device and provides advice tailored to your home and lifestyle. If you’re found to be at higher risk, Avon Fire & Rescue Service will contact you to arrange a home fire safety visit.

Try the free online checker https://buff.ly/TJumKLQ

Did you know that you qualify for a FREE home fire safety check if you have children under 5?

The quickest way to get personalised fire safety advice is to use our free online checker. It takes just minutes on any device and provides advice tailored to your home and lifestyle. If you’re found to be at higher risk, we’ll recommend a home fire safety visit and contact you!

Follow the link to take the check - https://buff.ly/TJumKLQ

17/02/2026

Overcrowding. Damp and mould. Confusing housing systems.

Research shows that Black and Racially Minoritised communities face some of the deepest inequalities in social housing, and often struggle to access the support they need.

That’s why BSWN is hosting Social Housing Drop‑In Sessions, in partnership with Housing Matters and Bristol City Council, to help make the system clearer, fairer and easier to navigate.

These sessions create a safe space to get support on:
✔️ Anti‑Social Behaviour
✔️ Damp and Mould
✔️ HomeChoice & bidding
✔️ Repairs
✔️ One‑to‑one guidance from Council teams

📍 Hartcliffe & Withywood
📅 Tuesday, 3 March 2026
🕒 10:30am–12:30pm
🏢 The Withywood Centre, BS13 8QA

We’re delivering this session in support of Caring in Bristol, who provide vital housing advice and homelessness prevention work across the city.

If you’re a BCC council tenant from a Black or Racially Minoritised background, or you know someone who is, please share this.

✨ Together, we can make housing support more accessible and strengthen trust between the community and the services meant to serve it.

🏡 Improving council homes – our latest updateWe’re making continued progress to improve the safety and quality of your h...
09/02/2026

🏡 Improving council homes – our latest update

We’re making continued progress to improve the safety and quality of your homes.

✔️ Phase one of our improvement plan is complete
✔️ Around 90% of phase‑two actions are now done
✔️ Highest‑risk safety actions remain our priority

We’re also resolving issues with our new IT system, which means some of our reports aren’t showing accurately. We’re working with partners to fix this as quickly as possible.

Next steps include final checks on our progress and external assurance, with a full update about the second phase of our improvement plan going to the Homes and Housing Delivery Committee in April.

👉 Read Councillor Barry Parsons' full blog on our website https://orlo.uk/KG58U

Address

PO Box 3399
Bristol
BS19NE

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 10am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+441179222000

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