At Bristol Mind, we recognise and celebrate the strengths, talents, and perspectives of neurodivergent people in our community. Everyone experiences the world differently—and those differences matter.
Let’s continue to build understanding, challenge stigma, and create spaces where everyone feels seen, supported, and valued.
18/03/2026
We're looking for someone to join our team as our new Practice Manager!
Background and Purpose
Bristol Mind is a local and independent charity working at the heart of our community to offer equity-based,
inclusive and accessible mental health and wellbeing support. We work with over 2,000 service-users and 75
volunteers each year, delivering a range of services including:
• InfoLine telephone information and advice service
• MindLine confidential telephone listening support
• Meeting Minds 121 counselling, with LGBTQIA & Neurodivergence streams
• Community Wellbeing: targeted services for refugees and victims of hate crime
Bristol Mind is co-located with the Citizen’s Advice Bristol building on Fairfax Street in Central
Bristol. This is a busy and dynamic environment and both organisations are working to ensure
service-users can benefit from our collective services.
Meeting Minds is a busy low-cost counselling provision and one of a growing element of Bristol
Mind’s services. Our online and face-to-face talking therapy is delivered by both trainee and
qualified counsellors for adults aged 18+ for up to 16 sessions, and includes Humanistic,
Psychodynamic, TA and Gestalt approaches. Our placement counsellors come from a wide range of
training providers such as BCPC, UWE as well as Metanoia and the Berne Institute. In addition, we
have some trainees on Doctorate programmes in Counselling Psychology in London, Newport and
Bristol.
All our counselling staff and volunteers are fully supported with regular clinical supervision
and management, and feedback from both counsellors and clients is excellent.
Missed the starting pistol for the Bristol Great Bristol 10k & Half Marathon? 🏁
Standard Half Marathon places may be sold out, but don’t worry, you can still be part of the action and take on the Half Marathon with a charity place supporting Bristol Mind! 🏃♂️
By running in aid of Bristol Mind, you’ll be helping fund vital mental health support services across the Bristol area, ensuring people have somewhere to turn when they need it most.
So, if you’ve been thinking about signing up, this is your chance to run an incredible event and make a real difference at the same time.
Direct Reports: Community Wellbeing Manager, Infoline Volunteers, Lived Experience Advocates
Key Relationships: Staff, Volunteers, Key Stakeholders, Health and Social Care Professionals and other partner agencies
Location: Bristol Offices, blended remote working
Hours: 37 hours over 5 days. Some evening and weekend work may be required.
Salary: £49,498 plus 6% pension
Contract Type: Permanent
Background and Purpose
Bristol Mind is a local and independent charity working at the heart of our community to offer equity-based, inclusive and accessible mental health and wellbeing support. We work with over 2,000 service-users and 85 volunteers each year, delivering a range of services including:
InfoLine telephone information and advice service
MindLine confidential telephone listening support
Meeting Minds 121 counselling, with LGBTQIA & Neurodivergence streams
Community Wellbeing: targeted services for refugees and victims of hate crime
Bristol Mind is co-located with the Citizen’s Advice Bristol building on Fairfax Street in Central Bristol. This is a dynamic environment and both organisations are working to ensure service-users can benefit from our collective services.
We are seeking an energetic Head of Operations who will oversee our high quality services and develop a strong learning culture which places both volunteering and lived-experience at the heart of our delivery.
With a background in community mental health or wellbeing and a passion for designing and developing services, the ideal candidate will be a confident leader with strong people.
Mental health affects more people than we often realise. Within our club, players have faced their own struggles and have also supported friends and loved ones through difficult times.
Football is more than football. For many, it offers a safe space to talk, to switch off, to feel part of something — even if it’s only for a couple of hours doing something they love.
That’s why we’re proud to support Bristol Mind, a local mental health charity providing listening services, counselling and wellbeing support to people across our city, often before things reach crisis point.
From a bench facing backward, to Lorde at Forward we find it so easy to talk about all sorts, but when it comes to our mental health we're a little tight lipped.
Today is a day to brave the big talk and open up about how we take care of ourselves!
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Bristol Mind was originally founded in 1965 and is now a registered charity and a limited company. We are a Local Mind Association (LMA) affiliated to National Mind though independent of it i.e. we receive no direct funding from National Mind and make our own decisions about the services we offer. As a registered charity we are managed by a group of trustees who volunteer their time to oversee and support the work of the organisation. We recognise that each individual is a resource for their own recovery. Many of our workers, volunteers and trustees have themselves experienced the impact of emotional and mental distress.
Our aims:
To be a resource for all people in Bristol who identify themselves as having mental health or emotional support needs, and those who support them
To promote emotional and mental wellbeing through delivering high quality services in partnership with others where we can
To raise awareness of, and promote positive views about, mental health issues
Mission Statement:
Bristol Mind is a local resource committed to positively supporting individuals on their personal journey of recovery from the impact of emotional distress. Our staff and volunteers provide a range of accessible, relevant and empowering services that contribute to emotional and mental wellbeing and promote social inclusion. We recognise the importance of challenging stigma and discrimination and working alongside others towards a socially just society that supports good mental health for all.