Healthwatch North Somerset

07/05/2026

We visited 168 Medical Group (Locking Road surgery) to find out how the practice approaches trauma-informed care.

Patients and staff shared their experiences with us. Take a look at what they said in our latest report: https://www.healthwatchnorthsomerset.co.uk/report/2026-05-05/enter-and-view-168-medical-group

Following our visit, we've made a number of recommendations based on the feedback we received and what we observed. 168 Medical Group has provided a full response to our findings.

Pier Health

Our staff and volunteers visited 168 Medical Group (Locking Road practice) on 13th March 2026.

07/05/2026

Gynae cancer charity The Eve Appeal have raised concerns that ChatGPT missed ovarian and vulval cancer when asked about 'red-flag' symptoms.

With more people turning to AI platforms like ChatGPT for health information, they are sharing tips to help find trusted information online: https://bit.ly/4uiAOWY

06/05/2026

We visited Clevedon Medical Centre to find out how the practice approaches trauma-informed care.

Patients and staff shared their experiences with us. Take a look at what they said in our latest report:
https://www.healthwatchnorthsomerset.co.uk/report/2026-05-05/enter-and-view-clevedon-medical-centre

Following our visit, we've made a number of recommendations based on the feedback we received and what we observed.

Our staff and volunteers visited Clevedon Medical Centre on 11th March 2026.

09/04/2026

Did you know that health and care organisations may use an AI tool called 'ambient scribes' to capture speech or conversations during appointments?

The NHS has put together guidance for patients and service users around:
✔️ Being informed about ambient scribes
❌ Objecting to ambient scribes
✔️️ Using safe products
✔️ Making sure notes and summaries are accurate

https://www.healthwatchnorthsomerset.co.uk/advice-and-information/2026-04-08/using-ai-enabled-ambient-scribing-products-health-and-care

Guidance is also available for healthcare workers.

Artificial Intelligence (AI) is a technology, such as a computer program or a piece of software, that can learn and perform tasks that would normally need a human.

02/04/2026

Resident doctors are taking national strike action from Tuesday 7th April until Monday 13 April. Find out more: https://www.healthwatchnorthsomerset.co.uk/news/2026-04-02/nhs-industrial-action-7th-april-13th-april-2026

If you have an appointment during this time, please attend your appointment as normal unless you have been contacted.

02/04/2026

31/03/2026

Struggling to find reliable Women's Health information? Take a look at Well Aware's microsite 👉 https://www.wellaware.org.uk/info-resources/womens-health-resources

31/03/2026

25/03/2026

Calling all parents and carers! Well Aware has a new one-stop hub offering trusted guidance, local support services, and reliable information to help your children stay healthy and well 👉 www.wellaware.org.uk/childrens-hospital-resource-page/

Have you seen our Children’s Page yet? It’s a new online hub packed with helpful information and resources for families who might need a bit of extra support.

Take a look 👇
🔗 www.wellaware.org.uk/childrens-hospital-resource-page/

We made this alongside Bristol Royal Hospital for Children. What should we do next?

🧸 Support for children and families
💬 Charities and organisations that can help
📚 Useful resources and guidance all in one place

TCF Bristol, North Somerset & South Gloucestershire ICB University Hospitals Bristol and Weston NHS Foundation Trust

17/03/2026

Have you heard about the new Neurodiversity Hub for Bristol, North Somerset and South Gloucestershire?

🔗 https://bnssghealthiertogether.org.uk/neurodiversity/

This website was created to help neurodivergent children, young people and adults find support in our area. It includes advice about living with neurodivergence, plus links to local NHS, council and community services.

27/02/2026

🏥 Share your experiences of Weston A&E and/or Clevedon Minor Injuries Unit 🏥

Find out more and complete our short survey: https://www.healthwatchnorthsomerset.co.uk/news/2026-02-25/experiences-weston-general-hospital-ae-and-clevedon-minor-injuries-unit

If you live in North Somerset and you or your family have used Weston General Hospital Accident & Emergency department or Clevedon Minor Injuries Unit, we want to hear from you.

If you live in North Somerset and you or your family have used Weston General Hospital Accident & Emergency department or Clevedon Minor Injuries Unit, please complete our 10-minute survey.