Cornerstone Care Solutions

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Cornerstone Care Solutions

Welcome to Cornerstone Care Solutions. We are a group of care professionals ready to assist you! Independent health care consultants and management agents.

27/11/2025

2024 – 2025 Snapshot: A System Under Scrutiny

📊 The latest prosecution data reinforces one message; regulatory tolerance is falling.

In the past year:

💠More joint prosecutions between organisations and managers
💠Heavier fines for repeated breaches
💠Greater use of criminal powers alongside civil enforcement

This is a system under sustained scrutiny, but also one with opportunity; to show that strong governance and transparent leadership deliver safer care.

💭 Ask yourself: How confident are you that your evidence tells your service’s story, before someone else tells it for you?

At Cornerstone Care Solutions, we support providers and managers through governance reviews, safeguarding assurance and turnaround support, helping them move from reactive to resilient.

Source: CQC Prosecutions Database (2009 – 2025), published November 2025
https://www.cqc.org.uk/about-us/how-we-do-our-job/prosecutions

24/11/2025

From Enforcement to Improvement

🔄 The CQC’s role is to protect people from poor care, but proactive providers turn that same scrutiny into learning and prevention.

Early self-disclosure, duty of candour, transparent reporting and joint learning with commissioners all reduce enforcement risk.
In many recent cases, organisations that co-operated fully received reduced penalties and public recognition for improvement.

💭 Ask yourself: Is our organisational culture defensive or developmental?

At Cornerstone Care Solutions, we help boards and senior teams embed reflective learning cultures where compliance becomes the by-product of good leadership, not the target itself. (Always seek legal advice if you are not sure).

Source: CQC Prosecutions Database (2009 – 2025), published November 2025
🔗https://www.cqc.org.uk/about-us/how-we-do-our-job/prosecutions

21/11/2025

Lessons for Providers

✅ Five actions to reduce prosecution risk:
1️⃣ Check your registration details match the care actually delivered.
2️⃣ Refresh duty-of-candour training and practice.
3️⃣ Strengthen incident investigation and learning loops.
4️⃣ Evidence decision-making and governance meetings.
5️⃣ Test readiness through mock enforcement scenarios.

The strongest services don’t just respond to incidents, they anticipate them.

At Cornerstone Care Solutions, we partner with providers to test these systems in real time, identifying hidden risks before regulators do.

Source: CQC Prosecutions Database (2009 – 2025), published November 2025
https://www.cqc.org.uk/about-us/how-we-do-our-job/prosecutions

19/11/2025

Fuelling Care, Lifestyle, and Wellbeing, One Meal at a Time

In care homes and hospitality settings, meals are far more than just food. They’re an essential part of health, wellbeing, and quality of life. Thoughtful, nutrient-rich dishes boost energy, support immunity, improve mood, and preserve independence, giving residents the strength and vitality to enjoy each day.

But it’s not just about nutrition it’s about lifestyle and dignity. The experience of mealtime, the colours on the plate, and the enjoyment of flavours all contribute to residents’ happiness and overall wellbeing. In hospitality-driven care, food becomes a tool for care, connection, and engagement.

By prioritising nutrition, lifestyle, and wellbeing, we create environments where residents don’t just survive, they thrive. Every meal is an opportunity to enrich lives, foster independence, and demonstrate respect and care.

Good food isn’t a luxury. It’s the heart of exceptional care and hospitality.

18/11/2025

The Human Cost

🧡 Behind every prosecution sits a story of avoidable harm.
Most cases cite poor communication, missed escalation or a lack of clinical oversight leading to distress, injury or worse.

Prosecution isn’t simply a regulatory tool; it represents moments where systems failed to protect people.

💭 Ask yourself: Does our culture make it easy to speak up before harm occurs?

At Cornerstone Care Solutions, we support providers to rebuild psychological safety and openness, through Resilience-Based Clinical Supervision (RBCS) and leadership coaching that helps teams process, learn and grow.

Source: CQC Prosecutions Database (2009 – 2025), published November 2025
🔗 https://www.cqc.org.uk/about-us/how-we-do-our-job/prosecutions

14/11/2025

The Most Common Breaches

⚠️ When the Care Quality Commission prosecutes, four regulations appear time and again.

1️⃣ *Reg 12 – Safe Care and Treatment*
2️⃣ *Reg 13 – Safeguarding Service Users from Abuse*
3️⃣ *Reg 17 – Good Governance*
4️⃣ *Section 11 – Operating Without Registration*

These aren’t paperwork errors, they’re system failures.
They usually trace back to communication gaps, missed oversight, or inadequate escalation.

💭 Ask yourself: Would your current audit and governance processes spot an early warning before it became a regulatory breach?

At Cornerstone Care Solutions, we provide safeguarding review services and coach providers and managers to ensure their governance systems are truly robust, not just compliant on paper.

Our work focuses on closing the gap between policy and practice, helping leadership teams identify risks early and strengthen accountability.

*Source:* CQC Prosecutions Database (2009 – 2025), published November 2025 https://www.cqc.org.uk/about-us/how-we-do-our-job/prosecutions

12/11/2025

Trust, Communication and Accountability

👥 The CQC’s prosecution data (2009 – 2025) shows that while 82 percent of cases name the provider organisation, around 16 percent involve both the company and an individual, usually a registered manager or director.

This growing overlap tells a clear story; accountability is shared.
When communication or oversight breaks down, managers can find themselves legally exposed alongside their employer.

Trust in communication isn’t just a leadership virtue; it’s a safeguard.
Managers must be confident that information flowing from the floor is accurate and timely, and staff must trust leaders enough to speak up early.

💭 Ask yourself: Would I know if something wasn’t right before it reached the regulator?

At Cornerstone Care Solutions, we support managers and organisations to strengthen governance, rebuild communication channels, and create cultures of openness that prevent problems long before enforcement is a risk.

Source: CQC Prosecutions Database (2009 – 2025), published November 2025
🔗 https://lnkd.in/eWCCmj-Y

03/11/2025

We’re proud to see Lucy Corner featured in the latest Swift Autumn Edition from the Institute for Turnaround (IFT).

The publication brings together insights from across the turnaround and transformation community, including reflections from the National Conference and examples of best practice in complex operational environments.

Lucy’s contribution highlights the importance of leadership, quality assurance and culture change in the care sector, showing how practical, compassionate leadership can drive sustainable improvement even in the most challenging settings.

Thank you to The IFT for including Cornerstone Care Solutions in such an insightful publication and for continuing to champion the value of transformation professionals across every sector.

Read the full edition here:https://www.the-ift.com/wp-content/uploads/2025/10/Swift-Q3-2025-FINAL_compressed.pdf

29/10/2025

Small Changes, Strong Protection

Sometimes the strongest protection comes from the smallest changes.

At Cornerstone Care Solutions, we help providers identify simple, high-impact improvements that make infection prevention easier every day.

From redesigning cleaning schedules to positioning dispensers more effectively, we focus on what makes a real difference for residents and staff alike.

Practical, achievable steps that strengthen safety and confidence.

27/10/2025

Reassurance Through Recognition

Families choosing care want reassurance that their loved one will be well looked after.

External recognition, whether an award, a positive CQC report or local press coverage, helps to build that confidence.

Awards matter because they highlight consistent, caring practice. They show that quality is not an ambition but a reality.

We are proud to support services that put dignity, safety and compassion at the heart of everything they do.

24/10/2025

Protecting Residents, Protecting Staff

Infection prevention is one of the clearest signs of a well-led, well-supported service.

At Cornerstone Care Solutions, we help providers strengthen their infection control strategies so that safety becomes part of everyday practice.

Our reviews look at how vaccination uptake, cleaning systems, and leadership all work together to reduce risk and build resilience.

By combining practical advice with staff engagement, we help services create environments where both residents and colleagues can thrive.

Safe, confident teams deliver outstanding care.

22/10/2025

More Than a Trophy

Awards mean more than celebration; they are a visible statement of quality.
For care home operators, a strong reputation can influence occupancy, fee structures and even investor confidence.

Every nomination is a chance to tell a story that reflects leadership, learning and progress. At Cornerstone Care Solutions, we help providers strengthen those stories through evidence based improvement and compliance support that stands up to scrutiny.

Success built on quality is sustainable success.

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Bristol
BS369AW

Website

https://www.cornerstonecs.co.uk/

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