25/09/2025                                                                            
                                    
                                                                            
                                            Summary of Client 
79 year old female. Moderate activity level during working hours, office admin. Busy social life spending time with family and social organisations. No structured exercise routine. 
Client presents with osteoarthritis, no additional health conditions or concerns. 
Medication – Furusimide, Amnodopine, Statine.
Details of Presenting Condition 
Osteoarthritis is a degenerative joint disease, in which the tissues in the joint break down over time, it happens when the protective cartilage that cushions the ends of the bones wears down. It is the most common type of arthritis, people with osteoarthritis usually have joint pain and, after rest or inactivity, stiffness for a short period of time. 
Although osteoarthritis can damage any joint, the condition most commonly affects joints in the hands, knees, hips and spine.
Client presents with osteoarthritis in hands and feet experiencing pain, swelling, heat and inflammation. Condition is chronic for client and she continues her life with pain 
and stiffness committing to both work and family commitments regardless of the level of pain and stiffness the day presents. 
Case Study write up 
I completed 4 RLD treatments, one treatment every three weeks over 12 weeks. 
Treatment 1 – client presented with pain and swelling to both feet, with heat and 
inflammation in her right foot. I focused the first treatment mainly on clearing the lower leg lymph. 
Treatment 2-3 – client presented with pain and stiffness to hands, changed the 
treatment plan to continue to clear the lower lymph and include the focus on arms and hands to help reduce discomfort to hands.
Treatment 4 - worked upper and lower lymph equally, as balance was being restored. 
Client was relaxed through the treatments and enjoyed the relaxation that it gave her. 
Measurement 
How the client felt, was there a reduction of pain, stiffness, swelling, heat, 
inflammation. 
Assessment & Evaluation of aims and outcomes 
Client had no expectations of the treatment, they have not had Reflexology Lymph Drainage before, they have been managing their condition through advice and medication given by the doctors, although this gives some relief, they are still seeking 
other options to help manage their condition. 
Client reported the biggest change after the first treatment. No change during 
treatment, however the following morning I was contacted with the fantastic news that the inflammation and heat had disappeared from clients foot and she could walk without pain, which was a massive change for the client. The results for the clients foot 
pain kept maintained between treatments. 
Following treatments we focused on maintaining the lower leg lymph and spending more time on hand and arm lymph to help reduce pain and stiffness in hands. As the treatments proceeded small improvements could be seen in the hands. 
Client is currently considering making RLD a regular part of her life to manage her osteoarthritis condition. I love the impact that Reflexology has on people’s lives and when they have never received Reflexology before how amazed they are by the results that can be seen after treatments. 
Client Feedback and Comments 
Thank you Scarlet. Really enjoyed the treatment & benefits. The pain levels have massively reduced & I am seriously considering doing this to maintain the comfort that it has given me. Thank you so much for allowing me to be a case study ###
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