Colne Road Surgery

Colne Road Surgery Welcome to Colne Road Surgery – your local GP practice in Burnley. For more information on this practice or SSP Health, please contact the Practice Manager. Yes.

We’re here to support your health and wellbeing with friendly, professional care.
•Open Monday to Friday, 8:00am – 6:30pm
• Stay updated on clinics, events & practice news right here. This GP practice is open from Monday to Friday offering patients a wide range of appointment times, clinics and extra services. The practice is part of SSP Health, the largest provider of primary care GP services in the North West of England. SSP Health’s mission statement is to deliver outstanding clinical services, responsive to patient needs, using traditional and innovative methods, encompassing a health and social care approach to enhance the quality of patients’ lives. ELECTRONIC PRESCRIPTION SERVICE (EPS)
If you get regular prescriptions the Electronic Prescription Service (EPS) may be able to save you time by saving you unnecessary trips to your GP. EPS allows your GP or another clinician to send your prescription directly to your chosen pharmacy without a paper prescription. If you collect your repeat prescriptions from your GP, you will not have to visit your practice to pick up your paper prescription. Instead, your GP will send it electronically to the place you choose, saving you time. You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop. You may not have to wait as long at the pharmacy as there will be time for your repeat prescriptions to be ready before you arrive. Please speak to your nominated pharmacist to activate your EPS. Is this service right for you? Yes, if you have a stable condition and you:
• Don’t want to go to your GP practice every time to collect your repeat prescription.
• Collect your medicines from the same place most of the time or use a prescription collection service now. This service is not suitable for all patients. It may not be suitable if you:
• Don’t get prescriptions very often.
• Pick up your medicines from different places. How can you use EPS? You need to choose a place for your GP practice to electronically send your prescription to. This is called nomination. This could be a pharmacy local to your home or work address. Ask any pharmacy or a member of the reception team to add your nomination for you. You don’t need a computer to do this. Can I change my nomination or cancel it and get a paper prescription? Yes you can. If you don’t want your prescription to be sent electronically, tell your GP. If you want to change or cancel your nomination, speak to your nominated pharmacist or dispensing appliance contractor. It is important to tell them before your next prescription is due or your prescription may be sent to the wrong place. Is EPS reliable, secure and confidential? Your electronic prescription will be seen by the same people in GP practices, pharmacies and NHS prescription payment and fraud agencies that see your paper prescription now. Sometimes dispensers may see that you have nominated another dispenser. For example, if you forget who you have nominated and ask them to check or, if you have nominated more than one dispenser. Dispensers will also see all the items on your reorder slip if you are on repeat prescriptions. Benefits of EPS:
• More efficient and convenient for patients and staff.
• Reduces paper.
• Safer, faster and more efficient.
• Patients don't have to visit their GP for a prescription.
• Patients won't have a paper prescription to lose. For more information visit http://www.hscic.gov.uk/epspatients or your pharmacy. HELP US TO IDENTIFY CARERS
If you have a partner, relative, friend or neighbour who relies on you and you are providing valuable unpaid care and support for them, please notify this GP practice and we will be able to add you to our carers register. Although caring for someone can be very rewarding, it can also be tiring and stressful or make it harder to look after your own health and wellbeing and so for this reason we would like to make a note on your medical records that you are a carer. This will allow us to provide you with additional information and support. Often people do not see themselves as a carer and are totally unaware of the additional care and resources available to them both as part of their GP practice but also externally via referral to a carers centre. Please contact practice reception who will be happy to advise you further. THIS PRACTICE SUPPORTS NHS RESEARCH
This practice works with the NHS National Institute for Health Research, to promote research and offer our patients the opportunity to take part in ethically approved research studies. Research has always been at the heart of NHS, mainly through hospitals; however, research will become standard practice within GP surgeries. Research allows the NHS to continually improve treatments and discover the best ways to prevent, diagnose and mange illness. Research also helps to understand how best to focus NHS resources. As a patient, you may at times now be offered the opportunity to participate in medical research. This practice is involved in research in several ways, which may involve providing information from the practice database for a research organisation or we may be a site where research activity is undertaken. We may also identify that you are suitable for a research study at one of our other sites. For more information on this and NHS research, please see these useful websites…
https://www.hra.nhs.uk/information-about-patients/
www.ukctg.nihr.ac.uk
www.researchforthefuture.org

FARSITE
This practice is currently signed up to FARSITE, which provides a safe, convenient and effective way for GP practices to control the recruitment of their patients into clinical research, whilst allowing NHS-based researchers to run complex and powerful searches over population level health record data. All data is anonymous. For more details contact: www.nweh.co.uk/products/farsite

RCGP RESEARCH AND SURVEILLANCE CENTRE (RSC)
This practice is contributing pseudonymised data for national research and surveillance. This data enables continuous monitoring of infections and diseases in the community and is used in ethically approved research. The RCGP RSC is the main source of information for Public Health England (PHE) and helps with prediction and management of flu outbreaks and pandemics. Providing pseudonymised data does not affect patients, their care or privacy, however, if you no longer wish to allow your information to be used, please speak to our Practice Manager. THIS PRACTICE CONTRBUTES TO THE CLINICAL PRACTICE RESEARCH DATALINK (CPRD)
Information in patient records is important for medical research to develop new treatments and test the safety of medicines. This practice supports medical research by sending some of the information from patient records to the Clinical Practice Research Datalink (CPRD). CPRD is a government organisation that provides anonymised patient data for research to improve public health. You cannot be identified from the information sent to CPRD. If you do not want anonymised information from your patient record to be used in research you can opt out by speaking to your doctor. For more information about how your data is used visit www.cprd.com/public

HOW CAN THE PUBLIC OPT-OUT? The public can change their national data opt-out choice via www.nhs.uk/your-nhs-data-matters
or by calling the NHS Digital Contact Centre on 0300 303 5678.

23/01/2026

Domestic Cleaner/Caretaker
Location: Colne Road Surgery
Hours: 20hrs per week
Pay: £12.21 per hour

Perform general cleaning duties including sweeping, mopping, dusting, and disinfecting surfaces in designated areas
Carry out minor maintenance and handyman tasks as required, such as installing or adjusting noticeboards, fitting hand towel or soap dispensers, replacing small fixtures, and undertaking basic repairs
Maintain cleanliness of restrooms, kitchens, and communal spaces to meet health and safety standards
Handle specialised cleaning tasks such as window washing, carpet cleaning, or deep-cleaning procedures as required
Restock supplies such as soap, paper towels, and toilet roll to ensure facilities are well-equipped
Follow health and safety protocols at all times during cleaning and maintenance activities
Identify and report maintenance issues, hazards, or required repairs to management promptly
Assist with organising cleaning schedules and prioritising tasks to ensure timely completion of duties

Please send a covering letter along with your cv to Mrs Helen Slater, helen.slater9@nhs.net

23/01/2026

Care Navigator vacancy at Colne Road Surgery
Pay: £12.21 per hour
Job Types: 30hrs – 37.5hrs per week

Job description:
We are looking for a friendly, experienced receptionist to join our friendly team to cover maternity leave. As a member of frontline staff you will be the first point of contact for our service users and visitors. You will need to be non-judgemental with excellent communication and listening skills.
You must be able to deal objectively and professionally in a calm and approachable manner when liaising with patients, staff, healthcare professionals and outside agencies. Prioritising a busy workload, being a good team player and possessing the ability to deal with a wide range of clerical and administration duties in a busy environment is also required.

Knowledge of the EMIS web system would be an advantage; full training and support would be offered to the successful applicant.
As the biggest provider of GP services in the North West, we are proud to have over 40 practices all rated as ‘Outstanding’ or ‘Good’ and we are committed to continually improving the quality of patient services whilst meeting SSP Health’s contractual obligations.
We can offer excellent career progression, the chance to work in an innovative environment and the security of knowing our wider SSP Health team is there to support you.
Experience of working in General Practice is desirable.
Please send a covering letter along with your cv to Mrs Helen Slater, helen.slater9@nhs.net

15/01/2026

📢 Join Our Patient Participation Group (PPG)!

We’re inviting patients to get involved with our Patient Participation Group (PPG) and help shape the future of our GP practice. Your views and ideas help us improve the services we provide to our patients.

Interested in joining?
Please collect a PPG sign-up form from reception next time you visit the practice.

We’d love to hear from you and welcome patients of all ages and backgrounds. 💙

15/01/2026

Dear Patients

All GP Practices in East Lancashire are closed on Tuesday 3rd of February from 1pm-6.30pm for Protected Learning Time. This enables practices to provide dedicated training to their staff and to discuss and plan ways that will allow them to improve services, meet demand and support the wellbeing of staff.

For all life-threatening medical emergencies during this time call 999.

If you feel your need is urgent and cannot wait until the following day provisions have been made for urgent triage, please call 111.

For all routine requests for results, appointments, prescriptions, and general queries please contact us on Wednesday 4th of February.

Thank you

14/01/2026

Upcoming CLHC (Community Liver Health Checks) at Colne road Surgey.

We're pleased to let patients know that upcoming CLHC clinics will be running on the following dates:

Monday 19th January- Clinic room at the surgery
Tuesday 10th February- Clinic room at the surgery
Tuesday 3rd March- Clinical van in the surgery carpark

We have sent a text message out to all who are eligible. If you have an appointment booked, please attend at your scheduled time. For any questions, contact the practice.

Thankyou for your cooperation- we look forward to seeing you.

14/01/2026

💬 Feedback Friday 💬
Your voice matters to us! We’re always looking for ways to improve our services and patient experience. If you have any feedback—good or bad—we’d love to hear from you.

Join Andrea in the reception area
Friday 16th January
12.00pm-13.00pm

🎉 Happy New Year from all of us at Colne Road Surgery! 🎉We’d like to wish all our patients a happy and healthy New Year....
29/12/2025

🎉 Happy New Year from all of us at Colne Road Surgery! 🎉
We’d like to wish all our patients a happy and healthy New Year.
New Year opening times:
• Thursday 1st January: Closed
• Friday 2nd January: Open as normal, 08:00–18:30
Thank you for your continued support, and we look forward to caring for you in the year ahead.

🎄 Merry Christmas from all of us at Colne Road Surgery 🎄We’d like to wish all our patients a very Merry Christmas and a ...
24/12/2025

🎄 Merry Christmas from all of us at Colne Road Surgery 🎄
We’d like to wish all our patients a very Merry Christmas and a healthy New Year.
Opening hours:
• Today: 8:00am – 6:30pm
• Closed: Christmas Day & Boxing Day
• Reopening: 29th December
While we are closed, please contact NHS 111 or attend Urgent Care if you need medical advice or support.
Thank you for your continued support, and we look forward to seeing you soon. 💙

A big thank you to Smoke Free Lancashire for attending and taking the time to support our community. Your advice, inform...
19/12/2025

A big thank you to Smoke Free Lancashire for attending and taking the time to support our community. Your advice, information, and encouragement around living smoke-free are really appreciated. It was great to have you with us! 💙🚭

12/12/2025

Feedback Friday! 🌟
We’re always looking for ways to improve the care we provide. If you’ve visited us recently, we’d love to hear about your experience.
Your comments help us learn, grow, and continue supporting our community.

Please join Andrea in the reception area of our surgery at 16.30pm.

Thankyou for your continued support.

12/12/2025

📢 SYSTEMS DOWN — IMPORTANT PATIENT NOTICE
We are currently experiencing major IT issues at the surgery which is happening all throughout East Lancashire GP surgeries.
Emails and electronic prescription requests cannot be received at this time.

Please use the NHS App to order your prescriptions while we work to resolve the problem.
Thank you for your patience and understanding — we will update you as soon as services are back to normal.

28/11/2025

🌟 Feedback Friday! 🌟

TODAY
28.11.25- 4.30pm
Reception Area
With Andrea

Your thoughts help us improve our care and services.
If you’ve visited the surgery recently, we’d really appreciate you taking a moment to share your experience. Whether it’s a compliment, suggestion, or something we can do better — your feedback makes a difference.

Thank you for supporting your GP surgery! 💙

Address

36 Colne Road
Burnley
BB101LG

Opening Hours

Monday 8am - 6:30pm
Tuesday 8am - 6:30pm
Wednesday 8am - 8pm
Thursday 8am - 6:30pm
Friday 8am - 6:30pm

Alerts

Be the first to know and let us send you an email when Colne Road Surgery posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Practice

Send a message to Colne Road Surgery:

Share

Share on Facebook Share on Twitter Share on LinkedIn
Share on Pinterest Share on Reddit Share via Email
Share on WhatsApp Share on Instagram Share on Telegram

Category