Platinum Community Care Ltd

Platinum Community Care Ltd We cover Burntwood, Lichfield and surrounding areas. We cover most areas, please contact us for further information

Platinum Community Care Ltd is a community care company, we provide bespoke, high quality care and support to individuals over the age of 18 who are living in their own home. Platinum Community Care Ltd provides care and support to individuals who are over the age of 18 and living in their own home.

💙 A Fond Farewell to Our Nikki 💙After 5 wonderful years with us, our amazing care worker Nikki is today leaving Platinum...
23/01/2026

💙 A Fond Farewell to Our Nikki 💙

After 5 wonderful years with us, our amazing care worker Nikki is today leaving Platinum Community Care Ltd to take up a night position in a care home — a change that will work better for her and her family.

Nikki has truly been an incredible asset to our team.

Her dedication, compassion, reliability, and genuine kindness have made a lasting difference to the lives of so many of our service users. She has always gone above and beyond, and her professionalism and caring nature have never gone unnoticed.

We are incredibly sad to see her go, and she will be deeply missed by everyone — managers, supervisors, fellow care workers, and especially the service users whose lives she has touched so positively.

We are so proud of everything Nikki has achieved with us and wish her nothing but happiness, success, and fulfilment in this next chapter. 💐💫

We aren't crying writing this 🤧🙈😆 seriously! 😂

Once Platinum, always Platinum 💙

Don't be a stranger Nikki 🩶💙










📌 Choosing home care? 🤔🥰 Here's what matters most 🥰 At Platinum Community Care Ltd, we know trust is everything when it ...
18/01/2026

📌 Choosing home care? 🤔

🥰 Here's what matters most 🥰

At Platinum Community Care Ltd, we know trust is everything when it comes to caring for you or your loved ones.

We've unfortunately seen so many adverts for unregulated "PAs / Carers" on social media recently, and it's really a great concern for us. The risks are significant:

⚠️ Their "training" may come from free online websites that aren’t aligned with current best practice or regulation
⚠️ They’re not regulated by the CQC – no independent checks on safety or quality
⚠️ DBS checks may be out of date, incomplete, or non-existent. Remember: a DBS is only current on the day it’s issued. Many convicted individuals could be working with old checks, unless employed by a regulated provider
⚠️ Other risks include no public liability insurance, no safeguarding protocols, no emergency cover, no supervision, and no oversight of care delivery
⚠️ Even if insured, are they insured for the regulated amount required? ASK THEM, ask them to break down their policy, it's likely they won't know the regulated amount required for each section of insurance!

Unlike these unregulated services, we’re CQC registered – meaning every aspect of our service is independently checked to meet national standards. ✅

What does that mean for you?

💙 All our carers have proper accredited qualifications + ongoing training on the latest guidelines
🩶 We insist every team member is on the DBS Update Service so we can constantly monitor their status
💙 We have full cover in place if a carer is unwell or on holiday
🩶 We work strictly to best practice frameworks
💙 Comprehensive safeguarding and insurance protection
🩶 Regular quality checks and supervision of all care provided
💙 Clear policies for handling concerns and complaints
🩶 We are insured!!

Your safety and peace of mind shouldn’t be a gamble!

When you choose a CQC registered company like us, you’re choosing accountability, professionalism and care that’s delivered to the highest standards.

👉 Learn more about our regulated domiciliary care in Staffordshire, Lichfield, Burntwood, Cannock, Brownhills, Norton Canes, Heath Hayes, Walsall & the West Midlands: www.platinumcommunitycareltd.co.uk

🌙 Evening Community Care Workers Needed 🌙We are recruiting Community Care Workers to join our fantastic evening care tea...
16/01/2026

🌙 Evening Community Care Workers Needed 🌙

We are recruiting Community Care Workers to join our fantastic evening care team.

🕕 Hours: 18:00 – 22:30

📅 Work pattern: Weekdays with weekend on / weekend off rota

🚗 Essential: Full driving licence and access to your own vehicle

At Platinum Community Care, we pride ourselves on high standards and a strong commitment to quality. Our care team are the beating heart of our business and are truly valued, supported, and recognised for the vital work they do.

💬 To book an interview:
WhatsApp: 07931 337656
📞 Call: 01543 897827

Join a company where your work genuinely makes a difference 💙

*Image for attention but is a potential consequence* Today our manager was put in serious danger when a snowball was thr...
09/01/2026

*Image for attention but is a potential consequence*

Today our manager was put in serious danger when a snowball was thrown at her car while she was driving.

The impact startled her and very nearly caused a crash.

We want to be absolutely clear: throwing snowballs at vehicles is not harmless fun. A sudden impact on a windscreen can cause panic, obstruct vision, or lead to loss of control—especially on winter roads where conditions are already hazardous.

Our care staff are on the roads every day, travelling to support vulnerable people in our community. They are grandparents, parents, daughters, sons, aunts, uncles and carers who deserve to return home safely at the end of their shift.

To parents, guardians, and young people: please, we beg you take this seriously.

What may seem like a joke can have devastating consequences—not just for the driver, but for pedestrians, passengers, and other road users.

We ask everyone in our community to think before acting and to help keep our roads safe for those who dedicate their time to caring for others.

Dave Robertson MP for Lichfield, Burntwood and the Villages Darren Ennis Burntwood Town Council Staffordshire Police Lichfield District Council Lichfield Police West Midlands Police Burntwood Community Burntwood Business Burntwood Online Spotted: Burntwood Reloaded Spotted Lichfield burntwood mums

🚙 Request for 4x4 Support – Tomorrow Morning ❄️Due to the current snowy and icy conditions, we may need 4x4 vehicle supp...
08/01/2026

🚙 Request for 4x4 Support – Tomorrow Morning ❄️

Due to the current snowy and icy conditions, we may need 4x4 vehicle support this morning to help us get our Community Care Workers safely around their essential visits. Hopefully, we won't need additional support but we are asking in advance.

If you have a 4x4 vehicle and are able to help transport or es**rt our staff so that vulnerable people can continue to receive care, we would be incredibly grateful.

📱 Please WhatsApp message us on 07931 337656 if you are available to help or would like more information.

Your support could make a real difference to people in our community during this difficult weather.

Thank you for your kindness, support, and understanding 💙

Platinum Community Care

🚗 Driving Safely in Snowy Conditions – Advice for Community Care Workers ❄️With snow and icy conditions during Storm Gor...
08/01/2026

🚗 Driving Safely in Snowy Conditions – Advice for Community Care Workers ❄️

With snow and icy conditions during Storm Goretti, your safety is paramount. Many of you are out on the roads supporting people in our community, and we want to remind everyone to take extra care when driving.

⏸️Before you set off⏸️
🧹 Clear all snow and ice from your car, including lights, mirrors, windows and the roof
⏰ ️Allow extra time for journeys and plan routes where possible
🔌📲 Make sure your phone is charged and you have warm clothing with you

🚗While driving🚗
🔴 Slow down and increase your stopping distance
🚘 Use dipped headlights to improve visibility
🚨 Be gentle with steering, braking and acceleration
⬇️ Use lower gears to help control your speed

✋🏼If your car starts to skid ✋🏼
🫡 Stay calm and avoid sudden movements
💁‍♀️ Ease off the accelerator
💪🏼 Steer gently in the direction of the skid
🚫 Do not slam on the brakes

If conditions feel unsafe, do not take unnecessary risks. Please keep your manager informed if you are delayed or unable to attend visits due to weather conditions — your safety matters.

Thank you for everything you do to support people in our community. Please take care, drive safely, and look after yourselves 💙

Staying Warm and Well During Storm Goretti ❄️As Storm Goretti brings cold and challenging weather, your safety and wellb...
08/01/2026

Staying Warm and Well During Storm Goretti ❄️

As Storm Goretti brings cold and challenging weather, your safety and wellbeing are our top priority. Please take extra care over the coming days and follow the advice below to help keep warm and well.

Stay warm 🫶🏼
👚 👔 Dress in warm layers and use blankets where needed
☕️🫖Enjoy hot drinks and warm meals if possible
🏡🌡Keep your home heated safely and close doors and curtains to keep the heat in

Stay safe 🫂
🌨🌫Avoid going outside during severe weather unless it is essential
⛸️☃️Take extra care on icy or snowy paths
🔦📱☎️Keep a torch, batteries, life line and a charged mobile phone nearby

Be prepared 🎬
🍽🧃Make sure you have enough food, water and essential medications
🆘️Keep important numbers easy to find
✅️Check in with family, friends or neighbours if you can

Please be assured that we will get to visits when it is safe to do so. Travel conditions may cause delays, but our teams are doing everything they can while prioritising everyone’s safety.

If you have an urgent concern, please contact us using your usual method.

Thank you for your understanding.

Please stay safe, keep warm, and take care 💙

🌟 Carer of the Month – A Special Recognition 🌟This month, we’re doing something a little different. Although we don’t us...
08/01/2026

🌟 Carer of the Month – A Special Recognition 🌟

This month, we’re doing something a little different. Although we don’t usually include our senior/office team in Carer of the Month, we simply couldn’t let their incredible efforts go unrecognised.

Our senior/office team have gone above and beyond time and time again — working tirelessly, putting themselves out, and often placing their own workloads to one side to cover sickness, holidays, and unexpected gaps. Whenever support is needed, they spring into action to make sure everything runs smoothly and the job gets done.

They regularly give up their own time to cover shifts or catch up on work they couldn’t complete because they were busy supporting others — all without complaint and always with dedication and professionalism.

We are incredibly proud of each and every one of you:
💙 Clare
💙 Emma
💙 Fran
💙 Kerrie

Thank you for your commitment, teamwork, and unwavering support. This recognition is so well deserved 👏


✨ Happy New Year from all of us at Platinum Community Care Ltd ✨As we step into a brand new year, we want to take a mome...
01/01/2026

✨ Happy New Year from all of us at Platinum Community Care Ltd ✨

As we step into a brand new year, we want to take a moment to say thank you to everyone who makes our community so special.

🦸🏿‍♀️ To our incredible staff – your dedication, compassion, and commitment change lives every single day. We are so proud of the care and support you provide.

🫶🏼 To the people we support – thank you for trusting us and allowing us to be part of your journeys. You inspire us more than you know.

🥰 To families and loved ones – your support, partnership, and belief in what we do mean everything to us.

🤝🏻 To the professionals we work alongside – thank you for your collaboration, expertise, and shared commitment to quality care.

🩶 And to our wider community – thank you for your continued encouragement and support.

As the new year begins, we look forward to growing together, strengthening partnerships, and continuing to provide care that is compassionate, respectful, and person-centred.

Here’s to a year filled with hope, health, kindness, teamwork, compassion and new opportunities.

Wishing you all a very happy and positive New Year 💙









🎉🎂 Happy Birthday, Shannon! 🎂🎉Today we’re celebrating you! Thank you for the care, kindness, and dedication you bring ev...
28/12/2025

🎉🎂 Happy Birthday, Shannon! 🎂🎉

Today we’re celebrating you!

Thank you for the care, kindness, and dedication you bring every single day. Your compassion truly makes a difference, and we’re so grateful to have you as part of our team.

We hope your day is filled with smiles, laughter, and everything that makes you happiest.

Wishing you the absolute best of days and a year ahead full of good health, success, and joy! 💙✨

🎄 Merry Christmas from all of us at Platinum Community Care Ltd 🎄To everyone who celebrates, we would like to wish you a...
25/12/2025

🎄 Merry Christmas from all of us at Platinum Community Care Ltd 🎄

To everyone who celebrates, we would like to wish you a very Merry Christmas.

Our heartfelt thanks and warmest wishes go to our incredible care workers, the people who use our services, their relatives and next of kin, the professionals we work alongside, and everyone in our wider community.

Thank you for your trust, dedication, compassion, and continued support throughout the year. We hope this festive season brings you peace, warmth, and special moments with those you care about.

✨ Wishing you a safe and joyful Christmas ✨








🐟🍟 Fish & Chips Delivery! 🍟🐟​Last week, we had the absolute pleasure of delivering a delicious fish and chip lunch to ou...
18/12/2025

🐟🍟 Fish & Chips Delivery! 🍟🐟

​Last week, we had the absolute pleasure of delivering a delicious fish and chip lunch to our wonderful service users, their partners, and those they live with!

It was a full on mission to try to keep them warm, armed with our hot water bottles, food bags and peddle to the metal (all within the speed limits 😉) Management and Supervisors delivered the goods.

​This special treat was made possible by the incredible generosity of everyone who supported our tombola. Because of those donations, we were able to give back directly to the people who use our service.

😀 ​Why we do what we do 😀
​At Platinum Community Care Ltd, we’ve noticed a gap in care. Often, special days out and "little treats" are seen as things that only happen in residential care or nursing homes. We want to change that. We believe that receiving care at home shouldn’t mean missing out on the fun. We are stepping in to bridge that gap, making sure those we support in the community feel seen, appreciated, and treated!

🤗​ What’s next? 🤗
​This is just the beginning! We have more fundraising days planned and some very exciting projects in the pipeline. Stay tuned for more updates on how we’re bringing smiles to our community.

​📸 Swipe through to see some of the happy faces from our delivery!

​(Note: Valid consent has been obtained from each individual or their next of kin to share these images on social media.)

​

Address

Unit 1 & 3, The Old Mining College, Queen Street
Burntwood
WS74QH

Opening Hours

Monday 9am - 4pm
Tuesday 9am - 4pm
Wednesday 9am - 4pm
Thursday 9am - 4pm
Friday 9am - 2pm

Telephone

+441543897827

Website

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