The Guildhall & Barrow Surgery

18/07/2025

Notice to Patients – Temporary Parking Restrictions

Please be advised that during the week commencing 11th August, essential work will be taking place to replace the fencing at The Barrow Surgery.

As a result, parking on site will be limited during this period. We kindly ask patients to allow extra time for their journey and consider alternative transport or parking arrangements where possible.

Thank you for your understanding and cooperation.

16/07/2025

20/05/2025

PRACTICE CLOSURE

The practice will be closed for staff training from 12:30pm on Thursday 22nd May 2025.

Normal service will resume from 8am on Friday 23rd May 2025.

Should you require medical assistance during our closure please contact NHS 111. Should you require urgent medical care please call 999.

12/05/2025

IT Outage 12/5/25 12:00

We still have no access to our clinical systems or telephone lines.

We ask that patients contact 111 in urgent need but please inform them that your GP practice has no IT access so that they do not redirect you back to us.

Please do not call or attend the Surgery unless you have been asked to do so by a member of our team.

Pharmacy are able to assist you with prescriptions which have already been made up for collection but cannot make up any new requests or deal with repeat prescription requests today.

We thank the vast majority of our patients who have been in contact today who have been understanding but ask for your ongoing patients. The staff are doing their best in extremely challenging circumstances and we sadly have to remind you that rude or aggressive behaviour will not be tolerated.

Thank you. We will provide further information if and when we have it.

12/05/2025

Please note our clinical system has gone down (this is a Suffolk wide problem) we are currently unable to book appointments or answer calls.

We apologise for any inconvenience caused and hope the system will be back up and running very soon.

12/05/2025

Unfortunately, a significant number of GP practices’ IT systems are currently not working.

This includes phone and online connections.

We are working to resolve this with great urgency. If you have life threatening conditions, please dial 999 or if you are experiencing medical issue and need support or advice, please call 111.

We'll update as soon as possible.

30/04/2025

The Met Office pollen forecast for our patch indicates very high levels of pollen for the rest of the week - if you are a hay fever sufferer check out this useful advice - https://www.nhs.uk/conditions/hay-fever/

Community Pharmacy Essex Community Pharmacy Norfolk & Suffolk East Suffolk and North Essex NHS Foundation Trust West Suffolk NHS Foundation Trust

17/04/2025

The list of Suffolk and North East Essex pharmacies that will be open on Easter Sunday are below. 👇

All East of England pharmacy opening times over the Easter period can be found here: https://www.england.nhs.uk/.../nhs.../pharmacy-information/

You can also use the NHS Find a Pharmacy website to find the details of community pharmacies open near you:
http://nhs.uk/find-a-pharmacy

09/04/2025

Please be advised due to staff sickness The Barrow Surgery branch will be closed today. For all queries and appointment requests The Guildhall Surgery is open as usual and contactable on 01284 701601.

Many thanks.

20/12/2024

The surgery would like to say a big thank you for the huge quantities of biscuits, chocolates and Xmas goodies given to the staff over the last couple of weeks. Your kindness and generosity has been overwhelming 🥰🥰🥰🥰