The Guildhall & Barrow Surgery

31/03/2026

*Update*

Our phone lines are now working as normal.

Thank you for your patience.

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❗ We’re currently experiencing issues with our phone lines at West Suffolk Hospital.

All calls are being diverted to our switchboard team, so you may experience delays getting through. If you’re unable to connect, please try again.

We’re working with our supplier to resolve this as soon as possible.

10/03/2026

UPDATE - The website is back up and running.

‼️ Please be aware our practice website is currently down. Our team is actively working to resolve the issue as quickly as possible.

Thank you for your patients and understanding while we get things back up and running. ‼️

06/03/2026

Please note a change to the date of the road closure, new date stated below…

🚘 Patient Notice 🚘

Please be aware that on Tuesday 24th March 2026 there will be a road closure taking place on Lower Baxter Street.

Access to the short stay car park opposite the surgery will remain available; however, the road will be closed from this entrance to Abbeygate Street.

The closure is expected to take place for one full day.

12/02/2026

‼️PRACTICE CLOSURE‼️

The practice will be closed for staff training from 12:30pm on Wednesday 25th February 2026.
Normal service will resume from 8am on Thursday 26th February 2026.
Should you require medical assistance during our closure please contact NHS 111. Should you require urgent medical care please call 999.

30/01/2026

🚘 Patient Notice 🚘

Please be aware that the Lower Baxter Street car park opposite the Guildhall and Barrow Surgery, will be closed from 6pm on Sunday 8th February until Thursday 12th February due to essential works.

If you are driving to the surgery during this time, please allow extra time and make alternative parking arrangements.

02/12/2025

Proud to be supporting Macmillan today 💚🤍

20/11/2025

17/11/2025

PRACTICE CLOSURE
The practice will be closed for staff training from 12:30pm on Wednesday 19th November 2025.
Normal service will resume from 8am on Thursday 20th November 2025.
Should you require medical assistance during our closure please contact NHS 111. Should you require urgent medical care please call 999.

01/10/2025

Flu & Autumn COVID Booster Clinics Reminder

Clinics are being held all throughout October for the Flu and Autumn COVID Booster vaccinations, across both surgery sites.

Get your appointment booked now, if you have not done so already. Weekend, Morning and Evening appointments available.

04/09/2025

October Flu & COVID vaccination clinics are now open for booking. Eligible patients will be able to book via the booking link attached to the invitation or alternatively please contact The Clinical Support Team on 01284 701601, option 1.

2025-26 Autumn / Winter Flu and COVID Vaccination Campaign
In line with government guidance, the main 2025-26 autumn / winter flu and COVID vaccination campaign commences on 1st October.
Please note, eligibility for the seasonal flu vaccination remains the same as previous years, however eligibility for a COVID booster is different and aligns to the spring campaign.
Eligibility for a Flu Vaccination
• 65 years and over;
• 18 – 64 years at clinical risk;
• Those in long stay residential care homes;
• Carers of elderly or disabled persons;
• Close contacts of Immunocompromised individuals;
• Front line workers in a social care setting.
Eligibility for a COVID Booster
• Residents in a care home for older adults;
• All adults aged 75 years and over;
• Patients aged 6 months and over who are Immunosuppressed.

04/09/2025

PRACTICE CLOSURE
The practice will be closed for staff training from 12:30pm on Thursday 4th September 2025.
Normal service will resume from 8am on Friday 5th September 2025.
Should you require medical assistance during our closure please contact NHS 111. Should you require urgent medical care please call 999.

18/07/2025

Notice to Patients – Temporary Parking Restrictions

Please be advised that during the week commencing 11th August, essential work will be taking place to replace the fencing at The Barrow Surgery.

As a result, parking on site will be limited during this period. We kindly ask patients to allow extra time for their journey and consider alternative transport or parking arrangements where possible.

Thank you for your understanding and cooperation.