Tamar Valley Health

18/12/2025

Winter can bring a variety of health challenges, from colds and flu to minor injuries. Having a well-stocked medicine cabinet can help you manage these issues effectively💊 Is your first-aid kit ? Help keep yourself well this winter and stock your first-aid kits 🩹💊
• Painkillers
• Antihistamines
• Anti-diarrhoeal medicine
• Antiseptic cream (for bites and stings)
• Oral rehydration salts
• Indigestion treatment
• Plasters and bandages
• Thermometer

Find out more by clicking the link in the comments.

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18/12/2025

Our medpoint machine at Gunnislake is currently full and we have items to add for patient collection. Please could you collect your medication ASAP if you have received a notification. Many thanks

17/12/2025

15/12/2025

Livi (our secure online GP consultation service) opening hours over the festive period are as follows:

Christmas Day: 08:00–16:00
Boxing Day: 08:00–16:00
New Year’s Day: 08:00–16:00
All other days: 09:00–18:00

They currently have plenty of availability

03/12/2025

Our appointment reminder system issues have now been resolved. Thank you for your patience.

26/11/2025

It has been brought to our attention that there is currently a technical issue affecting our SMS messages being generated from our clinical software, which means that since yesterday it has failed to deliver appointment reminders and messages to patients whose medication is ready for collection. Please be assured that we are working to get this resolved as soon as possible and will update this post as soon as it is back up and running. Please be advised that once it is working again, it will not re-send previously failed SMS messages. We apologise for any inconvenience caused.

26/11/2025

Following our post of 19th November about the potential issue on the GP Appointment Booking feature, the glitch when choosing the 'add to calendar' option has now been resolved. Please note however, that this will not change any dates already added to your calendars.

19/11/2025

A potential issue has been identified with the updated GP appointment booking feature, with the ‘Add to calendar’ feature in the NHS App. In rare cases the appointment may be added to a user’s personal calendar with the wrong date or time. The date and time will continue to be shown correctly within the NHS App so please make sure you go by that time and not the time in your personal calendar. This only happens under specific conditions, but the issue is being investigated with the aim to fix it as soon as possible.

29/10/2025

UPDATE 30/10/2025 - We are pleased to advise that the technical issues have been resolved and our website is back up and running.

Please be advised that we are still having issues with our website. The web team are keeping us updated and we will let you know as soon as it is back up and running. In the meantime you can use the NHS App for ordering repeat prescriptions. We thank you for your patience while these technical issues are being resolved.