Firs House Surgery

Firs House Surgery Firs House and Telegraph Street Surgeries

01/09/2025

Unfortunately, we have a sickness bug going around the staff at Firs House and are therefore short on appointments today. We will try to help as many as possible but it may not be possible to see everyone. Thank you for your understanding.

05/08/2025

NHS FLU AND COVID VACCINATIONS AT THE SURGERY
We will be sending direct booking links to those eligible for flu & Covid vaccinations shortly. Where possible please use the link to book your appointment to ensure the phone lines are kept clear for patients needing medical help and advice. The invites will be sent in batches so those in the same household may receive them at different times. If you are eligible for Covid we will be offering this at the same time as your flu vaccination, the eligibility criteria for the Autumn covid booster is as follows:

are aged 75 or over
are aged 6 months to 74 years and have a weakened immune system because of a health condition or treatment
live in a care home for older adults

We are unable to vaccinate anyone with covid outside of these criteria and will only be offering it alongside the flu vaccination.

The criteria for a flu vaccination for Autumn 25 is:

From 1 September 2025:

pregnant women
all children aged 2 or 3 years on 31 August 2025
primary school aged children (from Reception to Year 6 - will be offered in school)
secondary school aged children (from Year 7 to Year 11 - will be offered in school )
all children in clinical risk groups aged from 6 months to less than 18 years

From October 2025, exact start date to be confirmed by NHS England in due course:

those aged 65 years and over
those aged 18 years to under 65 years in clinical risk groups (as defined by the Green Book, Influenza chapter 19 )
those in long-stay residential care homes
carers in receipt of carer’s allowance, or those who are the main carer of an elderly or disabled person
close contacts of immunocompromised individuals
frontline workers in a social care setting without an employer led occupational health scheme including those working for a registered residential care or nursing home, registered domiciliary care providers, voluntary managed hospice providers and those that are employed by those who receive direct payments (personal budgets) or Personal Health budgets, such as Personal Assistants

24/07/2025

Firs House Surgery will be offering clinics at both Histon and Cottenham sites in October to give eligible patients their flu and covid vaccinations. We will be arranging these clinics very shortly and will send out a booking link for you to use to make your appointment. Many thanks

14/07/2025

Unfortunately, we have clinical staff off sick today which has left us short on appointments and the phone lines are very busy, we answered over 100 calls in the first 30 minutes. We are trying to help as many people as we can but with limited appointments we can only see those who are most in need of urgent help today. Please accept our apologies if we are unable to see you for an appointment today.

10/07/2025

Pleased be advised that Telegraph Street will be closed tomorrow (11th July) due to the flooring being replaced and nobody is able to walk on the area whilst this is being completed. We apologise for any inconvenience, Firs House in Histon will be open as normal and access via the telephone and online will be unaffected. Thank you

10/07/2025

We currently have no internet and very limited phone access at the surgery. We are trying to find out more information but due to the amount of time it is taking to get through to the IT helpdesk I believe it is more than a local issue. Please bear with us as it may take longer to answer your call at the moment. Thank you for your understanding

24/06/2025

*Information about weight management services and the availability of weight related drug treatments in Cambridgeshire & Peterborough*
“We are not able to prescribe this in General Practice locally. GP Practices can refer eligible patients for assessment, to ‘Healthy You’, the provider that has been commissioned to provide the service. There is a strict criteria that patients will have to meet in order to be eligible ie a BMI over 40 and other health conditions in order to be referred to the Healthy You team who will assess and decide on which will be suitable for each individual”. Thank you

16/06/2025

We will be closed from 1pm on Tuesday 17th 2025 for regional protected learning time. We will therefore only have appointments in the morning. If you have a life threatening emergency please contact 999. If you have an urgent issue that cannot wait until we are open as usual on Wednesday 18th June please contact 111. Thank you

06/06/2025

Good morning. This week has been a very busy week. The team have answered 1268 telephone calls since Monday, we have also dealt with 477 online requests, along with the usual workload. This equates to 14% of our whole practice population contacting us via these 2 routes over 4 days. We are trying our best and the team is working really hard to keep up and help as many people as possible but unfortunately, we do not have capacity to provide appointments and assistance to this number of people over a short time. If it takes a little longer to answer your call or query please bear with us. Thank you for your understanding.

When texting the word HEAR to 85258, the person will be connected to a qualified clinician who will offer them calm in a...
30/05/2025

When texting the word HEAR to 85258, the person will be connected to a qualified clinician who will offer them calm in a time or place of crisis. During the confidential and anonymous conversation, the texter will be supported while working on a plan of action and signposted to local and national mental health services.
Texting HEAR to 85258 is free, discreet and runs 24/7. It won’t appear on a mobile bill and requires no app, data, password, or registration.
This is an all-age service so if you need help please text.

14/05/2025

We will be closed from 1pm on Thursday 15th May 2025 for regional mandatory staff training. We will therefore only have appointments in the morning. If you have a life threatening emergency please contact 999. If you have an urgent issue that cannot wait until we are open as usual on Friday 16th May please contact 111. Thank you

17/04/2025

Due to various reasons we are very short in our reception team today. Your queries may take slightly longer to be answered, please bare with us. Due to the shortage of staff we do not have the personnel to keep both branches open this afternoon so Cottenham, Telegraph Street will be closed this afternoon and any appointments booked will be either moved to Histon or re-arranged, if this affects you, you will be contacted shortly. We apologise for any inconvenience caused but we are doing everything we can to offer as full a service as possible.

Address

Station Road
Cambridge
CB249NP

Opening Hours

Monday 8am - 1pm
2pm - 6pm
Tuesday 8am - 1pm
2pm - 6pm
Wednesday 8am - 1pm
2pm - 6pm
Thursday 8am - 1pm
2pm - 6pm
Friday 8am - 1pm
2pm - 6pm

Telephone

+441223234286

Website

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