The Community Practice

11/01/2026

Patient Participation Group

Thank you for the interest in our group meeting but we have noticed the original PPG post being shared across community pages.

Just to clarify, the Patient Participation Group is specifically for registered patients of The Community Practice, as it relates directly to services and experiences within our surgery.

We would also appreciate if this post is not shared across Canvey Island community pages, as this may result in comments and questions from people who are not registered with our practice. As each surgery works differently, non-patients may not be familiar with or understand our processes and way of working, which may lead to questions not relating to our services.

As the meeting is restricted to a one-hour slot, it is important that time is used effectively to discuss matters relevant to our patients.

Thank you for your understanding

10/01/2026

Patient Participation Group (PPG) – Get Involved

Our Patient Participation Group (PPG) helps us work together with patients to improve the services we provide.

To make sure meetings are positive, fair and focused, we follow a few simple ground rules (agreed once and revisited when needed):

• The PPG is not a complaints resolution forum
• Individual cases will not be investigated in meetings
• Issues may be raised only to identify wider themes
• Personal details must be anonymised
• Discussion should always be respectful and solution-focused

These ground rules help us use patient feedback constructively and work on improvements that benefit everyone.

💬 Would you like to get involved?
We are always happy to welcome new members to the PPG. You don’t need any special experience — just an interest in helping shape and improve our practice.

📅 Next PPG meeting:
3rd February 2026 at 2:00pm

If you’d like to join or want more information, please contact the practice.

Thank you for helping us improve patient care 💙

09/01/2026

Happy new year to our patients.

We would like to remind our patients that we now use Anima to help you contact the practice more easily and efficiently.

Thank you to everyone who is already using Anima — your support really helps us. By using Anima, you are helping us reduce phone calls and long waiting times, allowing our team to focus on patient care more effectively.

We would also like to say a special thank you to those patients who had never used anything like this before, but took the time to come into the practice for guidance and training. Your efforts have paid off, and we’re delighted to see how this has helped you.

Using Anima gives you more independence to ask for help, request advice, or contact us without having to wait on the telephone.

Thank you for working with us as we continue to improve access to our services for all our patients 💙

24/12/2025

During this festive season, if you are experiencing nausea, diarrhoea, and sickness, you could have norovirus 🤢

Put your health and wellbeing first and stay home, allowing your body an opportunity to rest and heal itself:
🚰 Drink water
💊 Take paracetamol if needed
👐 Wash your hands

Once symptoms stop, stay home for 48 hours to avoid spreading the virus to your friends and family 🏘️

For more advice and guidance regarding norovirus, visit our website: https://orlo.uk/55Yig

24/12/2025

🎄 Merry Christmas from all of us at The Community Practice 🎄
We would like to take this opportunity to thank all our patients for their support this year especially with the new changes we have made.
Also thank you for the wonderful cards, and gifts.
We wish all our patients a happy and healthy Christmas.

A polite reminder that if you need medical or dental advice over the holidays, please contact NHS 111 for help and guidance.
For urgent or life-threatening medical problems, call 999 or attend A&E immediately.

Take care and enjoy the festive season 🎅✨

24/12/2025

13/11/2025

https://www.nhs.uk/nhs-app/

Why not give it a try.

13/11/2025

We are going green

As of 13th November 2025, we are transitioning to online prescriptions as part of our commitment to a greener, more efficient service.

All patients are now encouraged to order their repeat prescriptions online via our website using the Prescription Link or by using the NHS app. This change is part of our goal to reduce paper usage, streamline your medication orders, and improve efficiency for everyone.

How it works:

Simply click the Prescription Link on our website.

Log in or register to place your repeat prescription order.

Your order will be processed faster than ever, helping you get your medications without unnecessary delays.

Important information:
We aim to have this system fully implemented within 3 months, making online prescriptions the faster, greener, and more convenient way to manage your medications.

Acute Medications: We no longer accept acute prescriptions requests, by paper or by the app.

If you need an acute medication, please complete an Anima request which can be found on our website. This ensures your request is handled safely and efficiently

Thank you for helping us make our GP services more sustainable and efficient.

11/11/2025

Our website is now up and running and with a brand new look!
Visit www.thecommunitypractice-canveyisland.nhs.uk

11/11/2025

Unfortunately, our website is currently down. We are working to get this fixed as quickly as possible. You can still request help through Animal by clicking on the link below:

03/11/2025

This month we are celebrating Men's Health Month👨

Let's take this moment to raise awareness of the signs and symptoms of prostate and testicular cancer.

Remember, incorporating a regular routine of checking for changes, doesn't mean you're searching for cancer, but instead means you're putting your health first and getting to know your body better.

Learn more: https://orlo.uk/OKMRM